Free cable, majority of front line people are good and fun to work with (in 20 reviews)
Low turnover because of great benefits such as 4 (in 17 reviews)
Upper management in the Spokane system did not hold them selves to the same high standards as they did everybody else (in 6 reviews)
Hard job with little to NO support (in 3 reviews)
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Comcast Spotlight full-time for more than a yearPros
Great benefits (event tickets, contests, discounts, free cable)
Local office, Fortune 50 company
Decent training for new reps
Sales Assistants are great
Good office comaraderie (not much lead stealing)Cons
Unfair to commissioned sales reps--the more you succeed, the more you are punished with lower commission and higher quota.
Keeps the hard-working rep's commission when a client pays late. Yep, the company keeps the rep's commission for themselves!
Complaints about lack of selling time go dismissed. Honestly, so much data entry to enable them to fire you whenever while maintaining account records eats up 70% of the work time.
HR is not there for employees, it's there for management and it is filled with lack of support and lack of personalization.
LOTS of micro-managing.Advice to ManagementAdvice
Hiring young, inexperienced sales reps will only take you so far. At this point, your reputation for undervaluing and underappreciating seasoned reps is preceeding you (as shown by many of the reviews here) and will continue to keep turnover rolling every 2 years and Spotlight's value low to the most talented reps. You will lose from doing this. It may take time, but you will lose market share, subscribers and top talent.Doesn't RecommendNeutral OutlookNo opinion of CEO