Comcast Spotlight

  www.comcastspotlight.com
  www.comcastspotlight.com
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Comcast Spotlight Reviews in San Francisco, CA

119 Reviews
3.0
119 Reviews
Rating Trends

Recommend to a friend
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Comcast Spotlight President Charlie Thurston
Charlie Thurston
60 Ratings

Review Highlights

Pros
  • Free cable, majority of front line people are good and fun to work with (in 20 reviews)

  • Low turnover because of great benefits such as 4 (in 17 reviews)


Cons
  • Upper management in the Spokane system did not hold them selves to the same high standards as they did everybody else (in 6 reviews)

  • Hard job with little to NO support (in 3 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    The HMO of Sales -- you're not a person, you're a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local Account Executive  in  San Francisco, CA
    Current Employee - Local Account Executive in San Francisco, CA

    I have been working at Comcast Spotlight full-time for more than a year

    Pros

    Great benefits (event tickets, contests, discounts, free cable)
    Local office, Fortune 50 company
    Decent training for new reps
    Sales Assistants are great
    Good office comaraderie (not much lead stealing)

    Cons

    Unfair to commissioned sales reps--the more you succeed, the more you are punished with lower commission and higher quota.
    Keeps the hard-working rep's commission when a client pays late. Yep, the company keeps the rep's commission for themselves!
    Complaints about lack of selling time go dismissed. Honestly, so much data entry to enable them to fire you whenever while maintaining account records eats up 70% of the work time.
    HR is not there for employees, it's there for management and it is filled with lack of support and lack of personalization.
    LOTS of micro-managing.

    Advice to ManagementAdvice

    Hiring young, inexperienced sales reps will only take you so far. At this point, your reputation for undervaluing and underappreciating seasoned reps is preceeding you (as shown by many of the reviews here) and will continue to keep turnover rolling every 2 years and Spotlight's value low to the most talented reps. You will lose from doing this. It may take time, but you will lose market share, subscribers and top talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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