Comerica Reviews

Updated April 3, 2015
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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
15 Ratings

25 Employee Reviews

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  1. Wealth Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Currently do not see any.

    Cons

    Senior Management is disconnected from reality. Decisions are made on personal opinions not those things that make business sense. It is clearly a world of who you know not what you know. Not willing to apply resources to the growth that is needed to be successful.

    Advice to Management

    Commit to business and apply assets to grow, and not in management, but in the field.

  2. Helpful (1)

    DO NOT APPLY TO WORK HERE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative I in Detroit, MI
    Current Employee - Customer Service Representative I in Detroit, MI

    I have been working at Comerica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Start off pay is above minimum wage.

    Cons

    Everything else. I would NOT recommend this job to ANYONE. This company was probably better in the past but very unorganized NOW. You will receive paper checks in the mail until you are able to set up dd,direct deposit and the checks come DAYS after your pay date.Plus,you MUST set up a comerica checking account. Two thumbs down.

    Advice to Management

    Become more organized and up to date with the new hire process. Instead of having new potential employees "shadow" for the first two weeks before their actual teller training,have them do some hands on training as well. Plus,make sure that HR emails branch manager new hires log in info asap or by start date so that they can at least begin their computer based training courses(cbt's) while "shadowing" aka sitting around watching other employees work while you get paid to do nothing for the first two weeks.

  3. If I could give 0 stars, I would

    Former Employee - Wealth Management
    Former Employee - Wealth Management

    I worked at Comerica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no absolutely no Pros

    Cons

    This is the worst company to work for. Management does not support employees. Management actively bullies employees and allows lower level employees to bully each other. When there are no sales or a mistake, Management looks for scapegoats to point the finger at and openly criticizes the employee in front of other employees - basically tells everyone that they are incompetent. Management will also openly berate you in front of other employees.

    If the management in the department and management does not like you for whatever reason, they will find a way to get rid of you. High turnover rate for employee dissatisfaction. If you complain to HR about the bullying you, HR will say, "That sounds like you have a performance issue" For every single person that I have known that has complained about upper management to HR, they always say "You have a performance issue."

    The only way you won't lose your job is if you suck-up to any of upper management and the bankers. There is definitely favoritism. It's an every man for himself environment.

    Benefits are not great.

    Advice to Management

    Treat your employees well.

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  5. Welcome to the 1980's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations
    Former Employee - Operations

    I worked at Comerica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Slow BC's, co-workers are nice

    Cons

    Management (SVP's and above), Slow BC's... not too sure how they are still in business

    Advice to Management

    GET A CLUE! Look at your turnover! That should tell you something... people are not happy!!

  6. Helpful (2)

    Stop Don't Do It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Banking Center Manager in Fort Worth, TX
    Current Employee - Assistant Banking Center Manager in Fort Worth, TX

    I have been working at Comerica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not too many, let me see worked for 5 years and answer is ZERO

    Cons

    There are lots to list here, first and foremost reevaluate the employees and management hired by regional manager and District Manager ,didn't know anything about hiring. Also don't allow her to do training she knows less about banking. The district she has has done poorly overall because of her and her hires. Do better background checks Comerica has a person convicted of child abuse and he also had 2 Bankrupcies and was still hired (District Manager ) and then promoted him to management

    Advice to Management

    Customer service equals more Sales plain and simple

  7. A company to be avoided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Rochester Hills, MI
    Former Employee - Network Engineer in Rochester Hills, MI

    I worked at Comerica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A cut about being unemployed, but only slightly

    Cons

    I have worked for banks (IT) since 1997...this is far and away the most unorganized of them all. People are promoted on a "last man standing" basis - put in enough time, establish the right alliances...and you'll eventually get to be a boss (even if it is to a department's detriment). No joke - at an IT dept. meeting once, I asked aloud "what does TCP/IP stand for?"...and no one present could answer.

    Advice to Management

    Honestly, the Comerica corporate culture is so backwards and corrupted...I have no advice that I believe would actually help.

  8. Tellers are overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller/Customer Service Representative in Phoenix, AZ
    Current Employee - Teller/Customer Service Representative in Phoenix, AZ

    I have been working at Comerica part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent hours, holidays off, 401K match

    Cons

    I am hired as a part-time teller and I have been working full-time/overtime for over a year without any full-time benefits. I am working at the bank more than any of the full-time workers at my branch. Always short-staffed, being the only CSR in a busy city branch and the personal bankers and management never want to come back and help; apparently it must be degrading to be behind the teller line, even when a load of customers are waiting and two drive-thru tubes and sitting there too. Technology sucks and is way outdated. The focus is too much on sales and hitting numbers just so the upper management can get their bonus. They pressure the teller to bring in the sales and referrals when I have loads of operational stuff to do that goes unnoticed and unappreciated because I can't cold call customers since we don't have time because no one helps! For the amount of work I do, I should AT LEAST be getting full-time benefits. The bankers and management are lazy and sit around gossiping while I run the entire bank. I definitely dread going to work each morning.

    Advice to Management

    Learn how to help with operational tasks! Have the bankers help and have a back-up drawer opened on the teller line. Actually do some work for once!

  9. Ancient Systems and Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Comerica full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very family friendly; easy to achieve a work life balance.

    Cons

    The company has too many managers commanding top salaries while they add NO value to the organization. Free thinking is frowned upon. Management promotes the same "pets" and do nothing to retain smart young talent. HR is a joke. They know first hand the inconsistencies in pay and treatment but do nothing to break the cycle. HR also has no concept of confidentiality.

    Advice to Management

    Eliminate the excessive layers of management; value education and skill; offer competitive wages

  10. Custody Free Trust Operations DO NOT DO IT!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Custody Free Trust Operations in Detroit, MI
    Former Employee - Custody Free Trust Operations in Detroit, MI

    I worked at Comerica full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Its a good paying job that has some good people. The company in general I like just not this department at all. Most of the staff are nice.

    Cons

    I do not recommend this department. No one in the department is willing to stand up and tell the truth about what goes on in this department.

    Advice to Management

    Get a new management team for this department. The senior Analyst is very mean and do not like many people. I just have nothing good to say. The culture sucks big time.

  11. IT Project managing unlike any you've ever seen elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Detroit, MI
    Former Employee - Project Manager in Detroit, MI

    I worked at Comerica full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    The people on my teams, and the business contacts on or off my teams were friendly and great to work with.

    Cons

    Technology is behind, but they're working on bringing it closer to current.
    Project management processes include the need to know who to contact. You must find them by asking around and talk to them in person because they may not call you back.
    Mostly though, it's the direct managers.If you get one of several managers who came up through the ranks and are not people persons, they micromanage until you get transferred, or quit.

    Advice to Management

    Just because someone has been there for years doesn't make that person into a good manager.

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