Comerica Reviews

Updated September 3, 2014
Updated September 3, 2014
204 Reviews
3.3
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
89 Ratings

Review Highlights

Pros
  • Work-life balance is promoted, you cannot take your work home with you (in 21 reviews)

  • Company matches your 401k, good benefits, and also able to purchase/sell PTO (in 16 reviews)


Cons
  • HIGH sales goals- Comerica needs to expand in order to reach (in 8 reviews)

  • senior management rarely visible; surprising for a three state bank (can't really count AZ and FL) (in 7 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    6 years - Product and Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Livonia, MI
    Current Employee - Project Manager in Livonia, MI

    I have been working at Comerica full-time for more than 5 years

    Pros

    They have descent pay, and the corporate standard benefits, the best thing about Comerica is the good people doing the real work. Many have been their for years and for some reason are still loyal. .

    Cons

    Management always seems to have their own agendas, they can be a bit hostile between silos, opportunity limited to political environment.

    Advice to ManagementAdvice

    Listen to your people and act upon their advice, they are more experienced than you in many cases.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Management more concerned with themselves than the good of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time for more than 8 years

    Pros

    Decent to good pay; good benefits; nice people

    Cons

    Too political to get any real work accomplished. Mid Level to sneior management is more concerned with building their own brand then working for their pay check and the good of the company.

    Advice to ManagementAdvice

    Executive management needs to clean house and put resources in place who are going to truly accomplish meaty goals on time.

  3.  

    Still undergoing restructuring. Some good, some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wealth Management
    Current Employee - Wealth Management

    I have been working at Comerica full-time for more than 8 years

    Pros

    There is a light at the end of the tunnel. Most of the steps been taken will prove to be rewarding in the years to come. They have finally realized that technology needs to be upgraded and they are working, heavily, only it. Benefits are really good, but not compensation.

    Cons

    Not reporting to your line of job. Now everyone reports to the sales manager which means many of our 'non sales' jobs have now become 60% sales, you are now a sales person. Goals have more than doubled and the bonus structure does not reflect it. And, unless you are in one of their main markets, no help with sales. Oh, and do not expect competitive pay. "If you want a higher salary, the best way to accomplish it is to jump to another company."

    Advice to ManagementAdvice

    Some upper managers should learn to be a bit more 'corporate' and keep soem of their comments to themselves. Also, better communication would help morale and understanding of some of the 'restructuring.' Lastly, if morale is not worked on immediately, the company will suffer even more key employee exits.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Still a mid-west Bank with all the benefits and detriments that come with this type of Institution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time for more than 5 years

    Pros

    Flat bureaucracy. Job security

    Cons

    Technology and budget does not align with vision. Have to spend money to make money

    Advice to ManagementAdvice

    Provide better career paths and advancements.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good place to work for but un-helpful management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Comerica full-time for less than a year

    Pros

    Recruiter and Coworkers were very helpful.

    Cons

    Management and trainers was not very professional.

    Advice to ManagementAdvice

    Be more patient with training process.

    Recommends
  7.  

    Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Detroit, MI
    Current Employee - Project Manager in Detroit, MI

    I have been working at Comerica full-time for more than 8 years

    Pros

    Company promotes movement to enhance experience, also provides great benefits.

    Cons

    Depends from department to department. There is no consistency between departments, what is a "company policy" in one department, or Comerica in general, is not "company policy" in another department.

    Advice to ManagementAdvice

    Hire based on skills/qualifications, not simply seniority. Experience should be considered in lieu of education for some positions.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Fair, understaffed, reasonable but sometimes tough sales goals, very corporate with upper managment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II  in  Dallas, TX
    Current Employee - Personal Banker II in Dallas, TX

    I have been working at Comerica full-time for less than a year

    Pros

    Willing to hire for personality and potential, not relient on experience. Great people to work with. Friendly Clients. Small bank feel.

    Cons

    Upper managment very critical and not in touch with day to day. Old clients (average age seems to be over 65). Terribly outdated technology, computers take FOREVER. Limited resources compared to goals.
    Too much training and meetings oriented around pep talks and goals, not skills training.

    Advice to ManagementAdvice

    Stop making it such a political game. Take critisism. Currently if you say anything "Everything is perfect, rainbows and sunshine" They will take it as an insult and you wont last long.
    Update technology! Even the senior citizens think things move slow here!

    Neutral Outlook
    No opinion of CEO
  9.  

    Management and Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ABCM  in  San Diego, CA
    Current Employee - ABCM in San Diego, CA

    I have been working at Comerica full-time for more than 3 years

    Pros

    Sales goals are realistic
    MInimal Micromanagement
    Flexibility in going out to network and meet people

    Cons

    Limited resources
    No one likes to help and you have to fins answers yourself. If you cant find answers they tell you to find it out on connect which is not very clear
    Politics
    Pay structure is poor and bonuses are very low
    No growth and no advancement

    Advice to ManagementAdvice

    Need to improve on management
    Restructure bonuses
    Need to prived better health benefits ( They only cover 80% and you have to pay 20%)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Safe but Stale Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Banking Center Manager  in  San Jose, CA
    Former Employee - Assistant Banking Center Manager in San Jose, CA

    I worked at Comerica full-time for more than 3 years

    Pros

    Customer base is loyal and overall enjoyable. It has a small bank feel to it and you can really build relationships with co-workers and customers.
    There is an emphasis on sales, but the goals are very manageable. For the most part, you can excel as long as you are motivated and consistent (as with a majority of sales positions).
    Relative to other banks, base pay is also above average, however it is harder to increase your salary via commission.

    Cons

    It is too safe and stale of an organization for me. As you work your way up in management you will begin to inherit many workers that have been in the same job for 20 years. It is full of very nice people, however very mediocre professionally and can even be very immature. There were times when you take a step back and realize there are a dozen 40+ employees acting as if this was the bank version of "Mean Girls" where both men and women play.

    Advice to ManagementAdvice

    There is really no substantial difference between those that excel and those who don't at Comerica. I was able to move up, however you have to be in a very specific position to do so. Most of the time, the people above you are 20 year dead weight and there is nowhere to go up, you have to go out of the company to move your career along.
    Also, move into the 20th

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Over all my experience was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Reconcilement Processing Clerk  in  Livonia, MI
    Former Employee - Account Reconcilement Processing Clerk in Livonia, MI

    I worked at Comerica full-time for more than 10 years

    Pros

    Comerica Bank encourages their employees to work as a team. They offer educational programs to better your self both personally and improving your skills at work. The benefits are wonderful.

    Cons

    One con at Comerica is low morale and the management is always wondering why and how to improve the morale problem.

    Advice to ManagementAdvice

    My advice would be managers of departments would learn about how the work in their department is done. Possibly sitting with some of the employees and get a full understanding of how the work in their department is processed.

    Recommends
    Neutral Outlook
    No opinion of CEO

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