Commerce Bank

www.commercebank.com

Commerce Bank Reviews

Updated January 14, 2015
Updated January 14, 2015
82 Reviews
3.3
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Commerce Bank Chairman, President, and CEO David W. Kemper
David W. Kemper
44 Ratings

Review Highlights

Pros
  • Good company culture and approachable management (in 5 reviews)

  • The firm has a great work life balance that allows individuals to work at their own pace and is a good place to work for people that have families (in 3 reviews)


Cons
  • upper management has little to no care about individual employees, tend to play favorites (in 4 reviews)

  • Part time was 33 hours but 6 days a week every week (in 3 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Maximum Job Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Developer in Kansas City, MO
    Current Employee - IT Developer in Kansas City, MO

    I have been working at Commerce Bank full-time (more than 10 years)

    Pros

    No one gets fired (unless you seriously violate an HR policy). Good benefits. Laid back. If you're looking for a company to take with you to your grave, this would be the one.

    Cons

    No one gets fired. 'Nuff said.

    Advice to ManagementAdvice

    They really need to do more market research on compensation for jobs in the local markets. I know that financial institutions generally are not as competitive in this regard, but it's really ridiculous when the annual salary increases does not meet the rising cost of living or inflation. The only real way to make more money is to get promoted (generally a 5% jump) or salary negotiation with an offer from another company. But that only works if you've been there for a while and you're worth anything.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    The experience really depends on the branch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Wichita, KS
    Former Employee - Teller in Wichita, KS

    I worked at Commerce Bank full-time (more than a year)

    Pros

    I really liked the focus that Commerce has on employee development. They have a very good new hire training process to get their tellers certified, with an option to fast-track. They also strongly encourage ongoing training. I took a supervisor's training class that was very interesting and helpful. I was a float teller in the Wichita area, so I got to spend time in all of the local branches. Most of the branches are well run with friendly staff. They offer health benefits for full time employees. I also appreciated that management made an effort to plan ahead for float teller coverage. I was worried I'd be bounced around from branch to branch a lot, but was only pulled from one assignment to cover at another branch a few times in about 2 years. They promote from within as well.

    Cons

    Sales goals kept increasing over my time there, with greater consequences for failure to meet them. In a small, local branch, the pool of potential clients is small, and keeping up with the goals was tough. On the plus side, managers offered training and support for people who were struggling to meet goals.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Operation Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commerce Bank full-time (more than 10 years)

    Pros

    Worked with a lot of nice people and good benefits.

    Cons

    Technology and changes in the financial field has eliminated jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    A decade wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Kansas City, MO
    Former Employee - Customer Service Representative in Kansas City, MO

    I worked at Commerce Bank full-time (more than 8 years)

    Pros

    Commerce is a very stable bank to work for. Upper management is very friendly and not too intimidating. Co-workers were like family and I miss them dearly. I was paid well for the type of work and quantity of work done. There are certainly worse places to work, and not everyone there experiences the same treatment. Good departments exist. I just wasn't in one of them.

    Cons

    Commerce is terrible about promoting from within and/or certain departments. Middle management is clique-ish. If you are not a part of the club, you're nobody. One department is very clearly "reverse sexist" as they would not restore a male employee to his former position when there was reorganization. -Not me. He left that area. I was never promoted and only two people in my department were in the 10 years I was there. Mistakes made years in the past are never forgiven despite current good reviews. Finally, they are INCREDIBLY stingy on raises. Employees with "Excellent" reviews do not even break 1.5%. I left for that reason and in my new job I have already been given two raises in the last 18 months. The total of the raises would have been equivalent to about 4 years review cycles for an "Average to Excellent" employee.

    Advice to ManagementAdvice

    Stop wasting money on lavish sales meetings and parties. Instead, reward your employees with those funds. Secondly, learn to forgive. Every compliment should not come with "...but..." in it. I'm permanently scarred from that abuse. My present employer had nothing but compliments and I kept waiting for the "but" that never came. Lastly, don't judge an entire department negatively based on one or two bad eggs.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Solid company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Servicing Representative in Kansas City, MO
    Current Employee - Loan Servicing Representative in Kansas City, MO

    I have been working at Commerce Bank full-time (less than a year)

    Pros

    Often very busy so the work day is productive and goes by quickly. Good company culture and approachable management.

    Cons

    Short-handed a lot and there isn't a lot of extra time to round out training or take on extra responsibilities for possible career growth.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Bank to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commerce Bank full-time

    Pros

    Very conservative bank and there is a lot of job security. They value customers and strive to have a good company culture. Benefits are good but you do pay for them.

    Cons

    Despite performance a great political game is a must. It is so secure that people tend to get in a position and delay advancement of others as well. Several factors for advancement can work against you.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Officer in Saint Charles, MO
    Current Employee - Mortgage Loan Officer in Saint Charles, MO

    I have been working at Commerce Bank full-time (less than a year)

    Pros

    Good Company, great people to work for. Family oriented.

    Cons

    Commission job in the mortgage industry is not stable enough for long term

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commerce Bank

    Pros

    Commerce bank is a Good company to work for and has good variety of benefits to offer to their employees.

    Cons

    Not enough opportunities to expand your career in a lot of their departments. Needs more chances to grow within the company.

  10. 1 person found this helpful  

    Solid bank consistently ranked in the top ten banks in the country.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Denver, CO
    Current Employee - Senior Vice President in Denver, CO

    I have been working at Commerce Bank full-time (more than 5 years)

    Pros

    Financial strength of the bank. Above average ROE, ROA, total capitalization, and low loan losses. Flat management structure allows for quicker decisions from a seasoned credit team.

    Cons

    Steady & slow approach to bank and loan portfolio acquisitions has lead to missed opportunities for growth.

    Advice to ManagementAdvice

    Increase local lending limit authority.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sales not a priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commerce Bank

    Pros

    Great sales management group, works toward common goals in sales department

    Cons

    Legal and credit department are main decision makers in a very conservative vein. Sales management support is futile against these other two groups.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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