Commonwealth-Altadis

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Commonwealth-Altadis Reviews

Updated August 21, 2014
Updated August 21, 2014
121 Reviews

3.0
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Commonwealth-Altadis President & CEO Kevin Freudenthal
Kevin Freudenthal
48 Ratings

Review Highlights

Pros
  • The company offers great benefits which were further enhanced in 2014 (in 15 reviews)

  • Terrific benefits package, a raerity these days (in 15 reviews)


Cons
  • Hard to balance work/family life because of demanding upper management (in 17 reviews)

  • The whole entire face of the company changed when Imperial Tobacco bought it (in 8 reviews)

More Highlights

44 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    We need change at the Asm/SM level
    In some areas-Lack of skills leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    Pros

    I've always liked this industry and my
    Co workers and the type of work that
    I do.

    Cons

    Since the merge between cigarette and
    Cigar some management that were put
    Into place has been a joke.i know some
    TMS that were passed over for promotion and given to some that you
    Just are dumbfounded on how these people got these jobs.Who do they know The motto should be no exp
    No problem we will hire you anyway
    As long as you say YES SIR.
    We have a manager with very little exp
    No management skills , can't deal
    With store owners ,doesn't know any
    Of our contracts or prices or any competitive info.Changes everything you do in retail because they know better then you even though you have
    About 15 years more exp then your manager.They just wanted a puppet
    To do the dirty work for the bossman.
    Hopefully some of these so called managers will be called out at some
    Point and some of these position will
    Be given to people who have worked
    So hard and have been though all the
    Ups and downs with the company
    This deal with lorillard can't come
    Fast enough.You know there will be changes and hopefully we can get
    The right people in the right places because it is not working now.

    Advice to ManagementAdvice

    Please interview your TMs at some
    Point and ask them for honesty about
    Any problems and promise them
    That nobody will try to take their job
    Away if they tell you what's really going
    On in some areas.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Total Disorganization; departments don't work together as a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Compensation is reasonable, although benefits and bonus get worse every year. People are nice, but not too helpful.

    Cons

    * I've been here for several years, but don't recall getting any training of any kind.
    * We only focus on "new distribution" with total disregard for how we look at store level or any planning whatsoever to help actually turn our products in most markets; everything is based on a spreadsheet.
    *Our cigarette agreements are not competitive; we fight for poor space with the worst tools.
    *Our sales methods are to give a bunch of money to "load the trade" to distributors who do nothing for us in return and not at retail where we can reap the rewards if we do it properly.
    *No one seems to care about the alarming amount of out-of-date product in nearly every market at store level.
    *Health insurance has gone from free to approx. $500.00 monthly premium payment; no merit raise provided last few years; bonuses 1/3 of what they used to be.
    *Workload has quadrupled since last lay-off. No one seems to care, or seems to want to help.
    *Our finance department is awful - our methods to actually pay our customers is outrageous. Payments are often delayed. Our system is not functional; internally we can't pay our customers properly.
    *No one is saying it, but most of us firmly believe there will be upcoming assessments with the Lorillard integration; CA folks feel very threatened. Not only do we not have the training that Lorillard folks have; our field reputation is not as strong thanks to our ridiculous marketing programs, terribly pathetic agreements, and difficulties paying our accounts. I guess I'll be fighting for my career survival here for the 3rd time in 3 years.
    *We have nearly as many HQ personnel as in the field. That can't be a winning formula.
    *I don't believe the development directors & trade marketing really understand our obstacles at store level. We have a whole BI department that doesn't know the full story of competitive agreements and pricing. Field personnel know much more about the marketplace than our Trade Marketing and BI departments. How are these departments functioning when they don't have any intelligence for what is happening in the market?

    Advice to ManagementAdvice

    ...the integration couldn't be occurring at a better time. The new organizational needs:
    *Supreme focus on training. For this to work, we need to be best in trade with our marketplace knowledge. We're going against marketplace giants, we need to out think and out sell them at every opportunity. We can only do that by knowing all competitive agreements, buydowns, having answers, role-playing, etc. We need a Training boot camp and we need to be battle ready.
    *Knowing our competitor flaws - how can we take advantage?
    *Cleaning up the systems. We need to be able to pay our customers. The current situation is not excusable.
    *Right sizing us - we need a balanced structure. We need LEADERS for our new structure, not just folks that have been around a while or know someone.
    *More focus on product quality - let's take pride at retail that our products are fresh, in the best position, and merchandised as best as possible to sell. Let's upgrade our POS options for the new brands. We need to stand out.
    *take Best of the Best. We certainly need to have the strongest of both companies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Just dont, unless your a masochist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Manager
    Current Employee - Territory Sales Manager

    Pros

    Company car, 401k match, paycheck never bounced.

    Cons

    Where does one begin? The cons start at 8am and dont stop until 5pm.

    Advice to ManagementAdvice

    Fire yourselves and hire monkeys to do your job. At least they can fling poo which is more productive than what you have done.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Management tries to appease workers by providing lunch or dinner for mandatory late hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    Pros

    You get a paycheck and the co-workers seem down-to-earth, but it's like a culture of disgruntled employees.

    Cons

    Management lies to employees, there's mandatory overtime and you can't show it on your timesheet, and so you don't get compensated for your overtime worked, unless of course the pizza they provide IS the overtime PAY!

    Advice to ManagementAdvice

    Integrity would be a great ideal, but is it attainable there?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 7 people found this helpful  

    Senior Leadership is asleep at the wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Accounts
    Current Employee - Key Accounts

    Pros

    I'm not unemployed. Most people are pretty nice.

    Cons

    Well, where do I begin?

    -I've never been trained on anything really; no one has developed me at all during my tenure here; I've advanced through working very hard, learning as much as I can by myself, timing, and being around long enough.

    -There is no teamwork; field personnel are left on their own islands. RSD/VP level folks are not communicating with anyone other than other Senior Managers; no one is communicating or working with anyone in the field.

    -Senior leaders seldom reply to voicemails/e-mails, even in serious situations that require immediate attention. Competitive information is sent in but not shared with anyone. I view the home office as an obstacle for me to achieve my goals, they are certainly not helpful. No one at/near the top is a leader at all.

    -My workload has tripled in the last two years, my bonus was 1/3 of what it normally is and I didn't get a raise (or even a review) last year. Who knows how well I am doing; I don't even know how well I am doing. I don't think the company even realizes I work here sometimes.

    -You can get promoted here, but believe me - most senior leaders above State Managers have no idea who the TM's are in the field to get any type of exposure. For many Senior "Leaders" it is about their ego and bravado and their decisions are often self-centered ones that only impact their individual department. There is little thought to what is essential for the entirety of the business overall.

    -There are plenty of opportunities to explode the business here, but we are run by finance. Our programs are not competitive or lucrative at all compared with our competitors. It's really frustrating. Our brands are severely mismanaged in several markets. Your input is not welcome as folks in Florida always feel they are right, yet they never work in the field first hand. Programs change daily, accounts are still not getting paid properly, the job has become and administrative nightmare, etc.

    -I swear we are still the laughing stock of the industry. Yes, they asked for us to write positive reviews to boost our glassdoor rating. Yes, we don't pay our customers timely, accurately, or at all. Yes, very few people at this company are passionate about what they do. Yes, we don't care at all about how we look in the stores but only new intro's because what is on a spreadsheet is more important than our appearance at retail. Yes, we don't even visit chain stores because we can't introduce new products into them. How ridiculous is that? Yes, our benefits are getting worse EVERY year. Our bonuses are getting worse EVERY year. My workload is though the roof. My evenings and weekends are now working hours.

    Advice to ManagementAdvice

    Please learn how to lead. There should be no reason to ignore your personnel. Enough is enough. Listen to us, develop us, train us, promote us, make us proud to work here. You are not doing any of these things. It's still a threatening environment of us being overworked and under appreciated.

    Please, please, please make the environment at the company here a place where we can all succeed. It's not like this at all now. We don't have a winning culture at all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 8 people found this helpful  

    The Leadership Couldn't Run a 6 Year Old's Kool-Aide Stand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager  in  No Name, CO
    Current Employee - Territory Manager in No Name, CO

    Pros

    The check clears every two weeks

    Cons

    First, the positive reviews being written lately have been requested by upper management because the management in Great Britain have been reading the Glassdoor reviews. That tells a hell of a story. Management here realizes they are incompetent. They have no vision, no ability to understand the market, waste incredible amounts of money on useless meetings, introduce products 1 year after they are viable, don't emphasize products that can actually grow and sustain growth, keep falling back on the "we are merging two companies" excuse for their lack of success.....I could go on and on and on and on.....The State Manager in our area is useless, uneducated about her territory, and hated by everyone who works for her....She (nor any upper manager) listens to any of the people who actually work the field every day. I go back to the first sentence...People have been asked to write positive reviews on this site....How embarrassing and telling is that?

    Advice to ManagementAdvice

    Quit....Go back to Greece, Great Britain, Portugal....Wherever you came from....The management is horrible, misplaced, lacks talent and intelligence....Restructure again, but not with retreads from Reynolds or other tobacco companies...Streamline, emphasize what works, micromanage areas, not employees, realize we are not PM, Reynolds, Liggett....We are a 3 share (and shrinking) company....Make changes that matter....I could go on all day...STOP ASKING EMPLOYEES TO WRITE POSITIVE REVIEWS ON THIS SITE (that is the definition of falsifying)!!!!!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 8 people found this helpful  

    The joke continues!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager  in  Memphis, TN
    Current Employee - Territory Manager in Memphis, TN

    Pros

    Pay and benefits. If you're between jobs, take the money/employment while looking else where.

    Cons

    Management is so lost they actually threatened employees to come to this page and to write positive reviews. That is laughable. If shrinking sales don't disturb them, what could possibly be put here that would make a difference?

    Advice to ManagementAdvice

    There is no advice to management. None that would be taken and none that would help at this point. Ride till the sinks then swim!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 7 people found this helpful  

    Hilarious! Current employees were recently solicited to submit positive company reviews on Glassdoor. Embarrassing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Fort Lauderdale, FL
    Former Employee - Manager in Fort Lauderdale, FL

    Pros

    Competitive salary and benefits. Generous severance packages.

    Cons

    Executive dogs chasing their own tail. Never accomplishing anything and blaming everyone else for their failures. An undeniable lack of accountability and leadership from the State Manager level up. The sales force is waiting for the train to stop to get their walking papers.

    Advice to ManagementAdvice

    You have demonstrated on-going your lack of direction, your lack of diversity, your love of cronyism and your willingness to promote the MOLDABLE under achiever. Congratulations on raising the schmuck level to a once respected company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 8 people found this helpful  

    IF YOU DON'T READ ANY OTHER REVIEW READ THIS ONE HONEST TRUTH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company has reached an all time LOW. An e-mail was recently sent to "S-E-L-E-C-T" employees asking that they go to this site, Glassdoor, and implying they write positive comments regarding Commonwealth-Altadis because there is a number of "negative" comments. Therefore, in an effort to "improve" the company image and "recruiment" they would like these "S-E-L-E-C-T" employees to leave a review that isn't so "one-sided." I believe the word used was "balanced" reviews by current employees. Going so far as to say "The reviews are done anonymously – you won’t have to give your name or title. Please contact me if you have any questions or concerns. And, if possible, can you shoot me a quick email to let me know you’ve submitted a review?

    Do you really think these reviews are only done by disgruntled ex-employees. C'mon CA you can't possibly be that naive! Take ownership of the environment you have created. Employees write here with the hope that management will read and get there head out of that hole in the ground and realize there are BIG problems here!

    Can you believe this was actually sent out by someone in the Legal and Corporate affairs dept.?

    Here's a news flash Commonwealth-Altadis / IMPERIAL TOBACCO Management!!! Why don't you take a long hard look at yourselves in the mirror and realize that YOU, UPPER MANAGEMENT, have created this environment . An environment that is so bad that your sales force is chastised and threatened with job security on an ongoing basis if they don't produce the numbers tracked by a computer / IT system that has MAJOR issues. The programs that upper management have for retail and wholesale accounts are so out of touch with the market place it's a wonder we're still in business. Our customers/partners that do accept the programs are not paid right because our IT system is constantly breaking down. Hell even our NEW computers are having major problems! Moral is in the toilet and where is the light at the end of the tunnel?

    But hey please post so positive feedback so we can have a more balanced review. GET A CLUE!!!

    Believe it or not I really do like my job... unfortunately upper management has ran this company into the ground and doesn't seem to care as long as they still get that check! If they did care they would realize there are HUGE problems here.

    Cons

    How much time do you have?? Potential employee read the above.. and MANAGEMENT READ THE ABOVE AND BELOW.

    Advice to ManagementAdvice

    Instead of worrying about the ratio of positive versus negative comments, sending out surveys that you never read and promoting a " bonus potential of 25% only to give 7.5%.
    Work on getting the basics down..!!

    1. The Siebel sales program has got to go. It is out of date and terrible. If you don't have a good IT foundation how can you expect to go anywhere?

    2. Upper management has got to go! Stop rewarding bullying, threating and intimidating people with promotions. A happy sales force is a productive salesforce. Stop the Us versus them mentailty!

    3. Get our products into National and regional chain specific retailers and wholesalers to get the brands out there and recognized with consistent pricing!

    4. Take care of the Wholesalers, retailers and consumers that are loyal to our brands with promotions that make sense to THEM not just the company numbers.

    5. Trust your sales force! Ask for feedback good and bad and respond in a timely manner!

    6. In the last year the office personal and sales force was cut in half. The workload doubled for the remaining and our pay was reduced substantially because of increased benefits costs and lousy bonus incentatives. Oh by the way, NO mention of any bonus this year just more threats! But we got the huge 2% raise...

    7. Sell the items that consumers want rather than the items CA wants them to want!

    8. Stop raising the prices when an item sells good. Example: Phillies Filters have almost doubled in price in the last 2 years. Our Cig brands are generic yet we have higher pricing than Marlboro and Camel in many markets.

    9. Be realistic in the expectations and goals set forth. Allow Area Sales Managers to manage their teams and not be bullied my over-zealous State Managers.

    10. Promote open communication for real rather than just saying you do. If people in the field have to call the main office we are on hold, then directed to voice mail and rarely get calls returned. If we have "problems" we are concerned about reprisals if voiced.

    11. Encourage Team work. Have Office personnel follow up with issues regarding problems in the field. Payments, questions. Take ownership of issues.

    12. Have a 800# set up for retailers to call with payment problems and questions.

    Doesn't Recommend
    Disapproves of CEO
  11. 6 people found this helpful  

    Don't Change, the problem is not senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER
    Former Employee - AREA SALES MANAGER

    Pros

    Hard working sales force. Willing to learn if they can get some direction. Decent starting salary with a company car.

    Cons

    Upper management is sitting in their bunkers waiting to see what happens next. Guaranteed the only way they can meet financial goals in 2014 is to have another mass layoff.

    Advice to ManagementAdvice

    Amazing a number of employees woke up this week and decided to write great review on Glassdoor. Who are you kidding instead of writing positive reviews about yourselves get out in the field, lead and create a company that is worthy of positive reviews.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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