Commonwealth Bank of Australia

  www.commbank.com.au
Work in HR? Unlock Free Profile

Commonwealth Bank of Australia Reviews

Updated August 19, 2014
Updated August 19, 2014
132 Reviews

3.7
132 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Commonwealth Bank of Australia CEO & Managing Director Ian Narev
Ian Narev
61 Ratings

Review Highlights

Pros
  • Good work life balance, showers available at work and secure bike rack (in 17 reviews)

  • Good culture of promoting within and the opportunities are there (in 8 reviews)


Cons
  • Still lots of red tape (but less than other Aussie banks out there) (in 8 reviews)

  • Although a big advocate of work/life balance, in reality a lot of pressure on IT staff to meet deadlines and work over time (in 4 reviews)

More Highlights

65 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    x

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    job security, competitive salary, breadth of work

    Cons

    slow, lack of career development opportunity

    Advice to ManagementAdvice

    x

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good basic bank - profits from size & incumbency - bureaucratic, not a good fit for smart or ambitious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time for more than 5 years

    Pros

    Collegiate atmosphere, less office politics than most peers (still some), reasonable remuneration at the senior levels compared to Australian market. Retail bank has a strong focus on customer satisfaction, and on innovating via digital / online channels.

    Cons

    Frustratingly bureaucratic. Still a lot of deadwood at senior levels, particularly compared to overseas banks. Capabilities of business bankers well behind peers. Change can often be slow and cosmetic, with some staff skilled at passively resisting it in their own roles.

    Advice to ManagementAdvice

    Probably time for generational change in upper management, to catch up with a more dynamic CEO. Encourage more personal risk taking, and measure the results. Lots of potential in the lower ranks, but career survivors in senior management acting as a cap on it.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Executive  in  Sydney (Australia)
    Current Employee - Risk Executive in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Large diverse organisation providing diverse range of opportunities

    Cons

    Increasingly cost conscious Industry with a focus on productivity

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Growth potential is there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Sydney (Australia)
    Current Employee - Anonymous in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time for more than 3 years

    Pros

    Can see investments in people and positioned at the forefront of change management. Supportive culture as well.

    Cons

    Still quite bureaucratic and process-driven

    Advice to ManagementAdvice

    Don't fall short concentrating on short-term goals and neglecting the long-term objectives. Invest more in people and leadership development.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Generally good but sometimes frustratingly bureauocratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Sydney (Australia)
    Current Employee - Project Manager in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time for more than 3 years

    Pros

    Opportunity to work on projects / programs with large scale.
    Best customer-facing technology in the market.
    Innovative and forward thinking.

    Cons

    A culture that accepts a lack of accountability and tolerates repeated failure (and not the fail fast and learn from the experience type of failure), from staff at all levels, makes project delivery extremely challenging.
    Over-specialisation in technology roles means that everything requires lots of people and meetings to get things done - we long for a dev-ops world.
    Internal technology is very dated (Windows XP, for example, is still standard operating system) and

    Advice to ManagementAdvice

    Great vision but need to drive execution - more accountability, less bureaucracy.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    1-2 yrs exp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Associate  in  Sydney (Australia)
    Current Employee - Business Banking Associate in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Great Career Opportunites and employee benefits

    Cons

    Base Salary and cash bonus a bit lower than other Banks

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Commbank Entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (Teller)  in  Brisbane (Australia)
    Former Employee - Customer Service Representative (Teller) in Brisbane (Australia)

    I worked at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Great industry benefits, insight into retail finance market, excellent training and career prospects and working hours are great. Optional weekend work for those who want it.

    Cons

    Dealing with lots of customer complaints and abuse and very highly sales oriented for products that many customers clearly did not have time or in a financial position to talk about.

    Advice to ManagementAdvice

    Customer service focus instead of sales driven

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good Company & Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Officer  in  Melbourne (Australia)
    Former Employee - Collections Officer in Melbourne (Australia)

    I worked at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Solid perks, management always took time to engage and train staff and the salary was okay. Good culture of promoting within and the opportunities are there

    Cons

    Departments are very separate and it's difficult to move across from one to another. As with any bank, the hours can be long and with a big organisation comes some bureaucracy.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    friendly and supportive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant  in  Ho Chi Minh City (Vietnam)
    Former Employee - Accountant in Ho Chi Minh City (Vietnam)

    I worked at Commonwealth Bank of Australia as a contractor for less than a year

    Pros

    I was given many tasks to do but my manager always asked whether I felt comfortable with my workload and job. My colleagues were friendly and helpful. Managers were open to discuss problems with their team members, listened and encouraged them to find better way to accomplish jobs or improve results.

    Cons

    Politic game was the thing that I was never interested in but its a common thing in any big organization.

    Recommends
  11.  

    Good company, large range of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Sydney (Australia)
    Current Employee - Business Analyst in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Variety of different type of work.
    Flexible working arrangements.
    Good managers (if you are lucky to get them).
    Big projects, big budgets.
    Good work life balance, showers available at work and secure bike rack. Lots of people ride in, too, which is awesome. Free bike tuneups every week.

    Cons

    Lots of restructures constantly.
    Still lots of red tape (but less than other Aussie banks out there).
    Difficult to get secondment/change team opportunities due to constant restructures that are happening.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Commonwealth Bank of Australia? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.