Community Coffee Reviews

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2.0
4 Reviews
Recommend to a friend
Approve of CEO
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Matt Saurage
6 Ratings

4 Employee Reviews

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  1. A company in mist of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Coffee full-time

    Pros

    Family owned, strong product brand in core market.

    Cons

    Unreasonable sales goals. Upper management plays favoritism. Work life balance is often preached but never practiced.

    Advice to ManagementAdvice

    Being the first company core value is the employee, I suggest senior management and H.R. starts looking into practices of it's leaders at the branch level and above. GM's managing by intimidation is business as usual. Loyalty to tenured employees is disappearing. Promotion from within has no balance against hiring Mgmt from the outside. Do not let a once great family owned company become just another "what have you done for me lately" growing company. It's already happening. Do something about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Sales Dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Community Coffee full-time (more than 3 years)

    Pros

    Great Location Team, Good Benefits, Company Car, Great Brand, Quality Product,

    Cons

    With every promotion I took a pay cut.
    Huge disconnect between facilities and Home Office.
    Lots of Volunteer hours with zero payback or acknowledgement
    Favoritism from GM's all the way to VP (Fraternization)

    Advice to ManagementAdvice

    Watch what happens at night at Share the Passion and the "clicks" that get together.
    Professionalism goes out the window when it comes to GM's and VP.
    Fraternization

    Doesn't Recommend
    Neutral Outlook
  3. Enjoyed the work immensely; enjoyed the coworkers as well. Upper management and opportunities were the pits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Barista in Prairieville, LA
    Former Employee - Lead Barista in Prairieville, LA

    I worked at Community Coffee part-time (more than a year)

    Pros

    Fun job; flexible work shift; great opportunity to learn excellent customer service.

    Cons

    Minimal opportunity for advancement; negative attitude from home office; no appreciation of staff at coffee shop level.

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful

    You are simply a warm body...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Barista in Baton Rouge, LA
    Former Employee - Lead Barista in Baton Rouge, LA

    I worked at Community Coffee

    Pros

    Free coffee
    Opportunity to learn about the variances of making different coffees
    Flexible schedule, to a point.
    Typically friendly coworkers

    Cons

    A gap between management and the baristas, with management having a feel of meritocracy, superiority, and camaraderie within their ranks that the baristas aren't able to share.

    Chance for promotion is sketchy, with no one quite knowing the requirements. Some new employees who aren't nearly as qualified as experienced baristas are hired as leads for a cheaper price than a promotion.

    The pace is hectic, which is understandable, given the high volume demands of specialty coffee drinks these days.The system under which this pacing is governed and handled is somewhat askew. Many times you'll see people dancing all behind the counter trying to do each others' jobs.

    Most shifts are 8+ hours, and you are lucky if you catch a break, and even luckier if that break is longer that 20 minutes. This is due to the fact that only the bare minimum of people are typically on shift to keep labor costs down. Managers are granted a bonus if their labor is below 26% for the week.

    The pay is pitiful, absolute minimum granted by law. Promotion gives you an extra dollar and about 3x as much duties. Also, you are granted janitorial duties, which includes washing and upkeeping every surface available in the store.

    Advice to ManagementAdvice

    Develop a moral compass: pay your employees correctly, stop worrying about the bottom line. You've lost many a good soldier for a cheap buck.

    Disapproves of CEO

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