Community Coffee Reviews

Updated May 8, 2015
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Matt Saurage
3 Ratings

6 Employee Reviews

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  1. Opportunity is preached but not practiced, especially in the Plant.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Community Coffee full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I can't think of any and do not recommend as an employer of choice.

    Cons

    Below average wages(Plant), their mantra is just words on paper and the Plant operates inefficiently, at best.

    Advice to Management

    Engage employees in business decisions and empower the workforce.


  2. Helpful (2)

    It is who you know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Current Employee - Anonymous Employee in Baton Rouge, LA

    I have been working at Community Coffee full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free coffee
    Fair market value pay

    Cons

    Do not fall prey to the well know company name. As many other reviewers said, Home Office and its management have problems. Your level of success in Home Office is directly related to your department. Some folks are promoted in a choice department in less than a year and given big manager titles, but be sure that you are hired in that one department, otherwise, you have no career opportunities. Home Office is a very stuffy atmosphere with tension and unhappy co-workers. Requires a lot of game playing to be recognized. Do not let their "values" fool you because they are not about their people. Hard to contribute to your job because you are always told what to do and your opinions does NOT matter. Oh, and the stupid rules from no snacks at your desk to no open toe sandals in the summer adds to more control. The managers go to a week long trip to the beach each year on the guise of team building while the folks doing the day to day jobs sit at the office with no recognition. They are losing too many good employees and recruiting out of town folks because the workforce in Baton Rouge knows about their bad work reputation.

    Advice to Management

    Do not put together a "value" system when it is not being lived. Employees do matter. Take a look at your senior managers. Some are there for their selfish gain. I love and grew up on the coffee, but have lost respect for the company.


  3. Helpful (1)

    A company in mist of change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Coffee full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Family owned, strong product brand in core market.

    Cons

    Unreasonable sales goals. Upper management plays favoritism. Work life balance is often preached but never practiced.

    Advice to Management

    Being the first company core value is the employee, I suggest senior management and H.R. starts looking into practices of it's leaders at the branch level and above. GM's managing by intimidation is business as usual. Loyalty to tenured employees is disappearing. Promotion from within has no balance against hiring Mgmt from the outside. Do not let a once great family owned company become just another "what have you done for me lately" growing company. It's already happening. Do something about it.


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  5. Helpful (1)

    Sales Dept.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Community Coffee full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great Location Team, Good Benefits, Company Car, Great Brand, Quality Product,

    Cons

    With every promotion I took a pay cut.
    Huge disconnect between facilities and Home Office.
    Lots of Volunteer hours with zero payback or acknowledgement
    Favoritism from GM's all the way to VP (Fraternization)

    Advice to Management

    Watch what happens at night at Share the Passion and the "clicks" that get together.
    Professionalism goes out the window when it comes to GM's and VP.
    Fraternization


  6. Helpful (1)

    Enjoyed the work immensely; enjoyed the coworkers as well. Upper management and opportunities were the pits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Barista in Prairieville, LA
    Former Employee - Lead Barista in Prairieville, LA

    I worked at Community Coffee part-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Fun job; flexible work shift; great opportunity to learn excellent customer service.

    Cons

    Minimal opportunity for advancement; negative attitude from home office; no appreciation of staff at coffee shop level.


  7. Helpful (3)

    You are simply a warm body...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Barista in Baton Rouge, LA
    Former Employee - Lead Barista in Baton Rouge, LA

    I worked at Community Coffee

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Free coffee
    Opportunity to learn about the variances of making different coffees
    Flexible schedule, to a point.
    Typically friendly coworkers

    Cons

    A gap between management and the baristas, with management having a feel of meritocracy, superiority, and camaraderie within their ranks that the baristas aren't able to share.

    Chance for promotion is sketchy, with no one quite knowing the requirements. Some new employees who aren't nearly as qualified as experienced baristas are hired as leads for a cheaper price than a promotion.

    The pace is hectic, which is understandable, given the high volume demands of specialty coffee drinks these days.The system under which this pacing is governed and handled is somewhat askew. Many times you'll see people dancing all behind the counter trying to do each others' jobs.

    Most shifts are 8+ hours, and you are lucky if you catch a break, and even luckier if that break is longer that 20 minutes. This is due to the fact that only the bare minimum of people are typically on shift to keep labor costs down. Managers are granted a bonus if their labor is below 26% for the week.

    The pay is pitiful, absolute minimum granted by law. Promotion gives you an extra dollar and about 3x as much duties. Also, you are granted janitorial duties, which includes washing and upkeeping every surface available in the store.

    Advice to Management

    Develop a moral compass: pay your employees correctly, stop worrying about the bottom line. You've lost many a good soldier for a cheap buck.



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