Community Health Systems

  www.chs.net
  www.chs.net
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Community Health Systems Reviews

Updated September 18, 2014
Updated September 18, 2014
181 Reviews
2.5
181 Reviews
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Community Health Systems Chairman, President and CEO Wayne T. Smith
Wayne T. Smith
101 Ratings

Review Highlights

Pros
  • One of the best things about working at CHS is the job security (in 7 reviews)

  • Good benefits, friendly work environment, professional care given, (in 7 reviews)


Cons
  • Lower salary, office was very run down, high turnover because of round the clock hours and low salary (in 9 reviews)

  • Upper management is allowed to be arbitrary in their dealings with supervisory staff (in 8 reviews)

More Highlights

48 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    A fine place to work, if you don't work in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Health Systems full-time for more than 5 years

    Pros

    This company is run by men who like to make money and appear to have a decent amount of business acumen.
    PTO and sick time are separate, which is rare but very nice.
    If you work for the company, visits to affiliated hospitals are virtually free.

    Cons

    This company is run by men who like to make money and appear to have a decent amount of business acumen -- but they have no idea how to run an IT/IS organization.

    Running lean is their mantra and, yes, not over-staffing means no layoffs. However, their "lean" means not enough people to do work. There is no time or space for cross-training. Many positions are silo'd to the point of people not being able to take time off when needed.

    Paying vendors and business partners is pushed off for as long as possible to not affect the bottom line, which has led to entire projects being handcuffed because work cannot be done.

    Moving into the 21st century has been a painful process, and has been done with gritted teeth. Had the government not made EHR a legal requirement, they probably would have never changed the day-to-day hospital operations, security be darned. (Let's not even talk about their week security teams and the data leak that happened this summer)

    The CIO is incompetent and blames employees for shortcomings within the organization. The organization will flat-out lie about their own policies on pay and promotions. You will not be promoted based upon excellence in your job. You MIGHT be promoted once meager annual bumps, which you shouldn't count on, add up to enough for your salary to fit into the next box up. (And your salary will be at least 10K below industry averages, if you're lucky.)

    Morale is below the floor. Management pits different parts of the organization against each other. VPs and above are forever locked in battle between themselves to prove who has the largest proverbial manhood. The significant (and powerful) majority are out for themselves, not the company, and certainly not their employees.

    Advice to ManagementAdvice

    Forget your good-ol-boy club mentality for just a minute and clean house where needed. Get a new CIO in place. Try to find competent leadership. Look at actual industry income standards and pay people what they are worth when they come in the door. Learn something about IT/IS so you know what your people are doing and you can support them appropriately.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    I have had many opportunities for growth and development but have not been compensated for my efforts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Franklin, TN
    Current Employee - Analyst in Franklin, TN

    I have been working at Community Health Systems full-time for more than 3 years

    Pros

    I was able to move around within the company and receive 4 promotions. I have really had the chance to grow professionally.

    Cons

    Salaries are not competitive. Once you get in the company it is impossible to greatly increase you salary. If you start at an entry level position and work your way to a team lead or manager, your salary will be greatly less than those they hire in for that position.

    Advice to ManagementAdvice

    If leadership would reward employees financially for their hard work then turnover would not be so high.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    One of the Worst Companies I Have Worked for in the Area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Health Systems full-time

    Pros

    Flexible schedule for some departments. Some people get assistance in time of need if they are well known/liked. Open door policy for some management. Company constantly tries to improve efficiency.

    Cons

    *low pay
    *favoritism gets promotions instead of skill
    *incentive plan not favorable to employees
    *attendance policy stricter than most area companies
    *poor leadership/management
    *insurance too expensive

    Advice to ManagementAdvice

    Make improvements to benefit your hard-working employees instead of benefit people in management. Change your "culture" to remove the favoritism and the cliques.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Most unorganized Home Care company I have ever worked for. The management did not listen to concerns of its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse  in  Kokomo, IN
    Former Employee - Registered Nurse in Kokomo, IN

    I worked at Community Health Systems full-time for less than a year

    Pros

    The pay and benefits were excellent. The package they offered was far better than anywhere at the time. They did not miss the mark here.

    Cons

    The company had no commitment to their employees. They had poor management staff.

    Advice to ManagementAdvice

    Trust the group of employees and the feedback they give. When 10 out of the 12 staff have the same concerns, then the concerns should be addressed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 7 people found this helpful  

    Looking for a great company? Keep looking... (Corp Employee)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst  in  Franklin, TN
    Current Employee - Applications Analyst in Franklin, TN

    I have been working at Community Health Systems full-time for more than a year

    Pros

    The pay isn't bad to start out, other than that.. not much else.

    Cons

    Zero loyalty to current employees, would rather high externally than internally.
    Very very rarely does anybody get a raise that one would bat an eye at.
    Not easy to move between departments and get promotions.
    If you do get a promotion to another team or dept there is an internal policy of no more than 7% raise.
    Most people leave the company for 6 months and then come back to the position they want and then they get the salary they deserve.
    If you don't work in the HQ you never see the CEO, I work in the office a stones throw away from the HQ and I've never seen him or met the man.
    When I was hired there was no knowledge transfer from the person that was in the position before me, I had to learn it all from scratch with zero help from my management.
    Health benefits are some of the worst I've seen from a company that makes nearly half a billion a year.
    I have zero doubt this company will grow and leadership will stay the same, because that's how it's setup to do. The rich get richer while the employees pay huge amounts in insurance and never get raises or promotions.

    Advice to ManagementAdvice

    Learn to communicate with your employees better!
    The fact the CEO makes 25 million a year yet we can't get a raise or a promotion makes me sick.
    I pay almost $700 a month in insurance for my wife and son, how can that be okay?
    You've lost touch with the people that work here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    I'm just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Community Health Systems full-time for more than 5 years

    Pros

    Average benefits. Somewhat flexible schedule, at least in my department.

    Cons

    There is no loyalty to the employees. It is obvious to all that all that matters are the numbers and CHS is quick to cut staff to get to those numbers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Corporate – Tough Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Health Systems

    Pros

    They proved a paycheck for a short time.

    Cons

    Tough on the caregivers at the facilities. Layoff without any notice.

    Advice to ManagementAdvice

    Try to be a little human.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Hired under certain pretenses, expectations changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN

    I have been working at Community Health Systems full-time

    Pros

    Can't think of any pros right now

    Cons

    No training program in place, not good for their word. Be wary of being told one thing to get you hired and then expectations to change, particularly how much travel they require. Requirements in my paperwork state 50% travel which changed to 100% travel, plus instead of traveling home every week as told when I accepted the position, it was restricted to every other week. Work/Home life balance isn't good.

    Advice to ManagementAdvice

    Incorporate training program across the board, specializing in each department.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Community Health Systems full-time for more than 3 years

    Pros

    Staff level employees really care and do a great job.

    Cons

    Angela Beaudry regional human resource manager does a really bad job, does nothing really, had her perform couple investigations and she did nothing, I provided facts and proof and witness's and she didn't talk or follow up on any of it and turned on me because I actually spoke up. She just didn't want to have to do her job.

    Advice to ManagementAdvice

    Actually listen when managers submit claims with prrof. And get rid of people like angela Beaudry.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 14 people found this helpful  

    Absolutely pitiful Mgmt. and lack of any kind of organization or clear direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Engineer  in  Franklin, TN
    Former Employee - IT Engineer in Franklin, TN

    I worked at Community Health Systems full-time for more than 3 years

    Pros

    Really smart, hardworking engineers that really want to do their best and architect and engineer the best systems. Each team member has each other’s back and there is a great camaraderie amongst the team

    Cons

    Wow, where do I start. I guess at the top where it’s a good ole boys club high above Franklin overlooking I65 racking in millions hand over fist with private jets, box suites at the Churchill Downs, board meetings in the Caribbean, but are absolutely clueless how a modern day company especially IT should run while good hard working IT staff get stiffed with mediocre salary, zero to little training and an office that still looks and feel like it’s from the 80’s. The CIO runs IT like he did 15 years ago when CHS was small. They have grown so fast though and are very large now but the CIO can’t grasp that and still runs it like a “small shop”. Clueless to cutting edge technology, systems or processes. He wants to be a “big boy” company, but yet still manage the day to day operations and be big brother to all the pawns. No clear direction from the CIO down to lower management so nothing ever gets accomplished. Every few months there is a new Priority 1 project that pushes off the table everything else you were working on, wasting hundreds of thousands and even millions of dollars, resources and time. Lack of communication from the top down and amongst different departments. Wasteful, wasteful spending of funds/time on unorganized, last minute and unplanned projects and tasks. Very frustrating for an IT employee to try to get a grasp or be allowed to proactively implement current technologies for future projects/systems due to budgets. Projects, new developments, processes have little or no input from engineers who in the end will design or support the system. CHS is living in the past and always will until the executive team gets replaced with newer, younger blood who can see the over big picture how IT actually runs a business. Lower/middle mgmt. is scared to push back on new projects when their plate is already full, overflowing and falling on the ground. Lower/middle mgmt. are YES men who will not speak up and communicate back to upper mgmt. that there is just no available resources for the new project(s) coming down the pipe. It’s just a viscous cycle hence why nothing ever gets completed in its entirety, or on time or completed correctly and will have to spend more money, resources, time to go back and re-engineer it all over again with it breaks or is not working up to par.

    Advice to ManagementAdvice

    Stop trying to be an Downtown NY or East Coast stuffy office environment within IT. In other words. Lay off the tie/dress code outside the Corp office and let people (IT) be casual and have a better outlook. Senior mgmt. really needs to look at other large companies and come to grips with the current times and allow flexible work schedule/remote. Sorry to tell you senior mgmt., but there are much much bigger and better companies who get this, allow their folks to work from home and work still gets done and doesn’t stop business productivity! Back to what I said about the CIO is an behind the times , old and set in his ways of the 90’s. He does not want to accept change or a new method or getting work accomplished. C-level needs to have trust in your skilled employees who you hired and let them be part of the decision making process on new projects and technologies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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