Community Health Systems

  www.chs.net
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Community Health Systems Reviews

Updated Jul 11, 2014

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All Employees Current Employees Only

2.6 147 reviews

44% Approve of the CEO

Community Health Systems Chairman, President and CEO Wayne T. Smith

Wayne T. Smith

(80 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • One of the best things about working at CHS is the job security(in 7 reviews)

  • Good benefits, friendly work environment, professional care given,(in 7 reviews)


Cons
  • Lower salary, office was very run down, high turnover because of round the clock hours and low salary(in 9 reviews)

  • Upper management is allowed to be arbitrary in their dealings with supervisory staff(in 8 reviews)

35 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    2 people found this helpful  

    Mixed bag.

    Infrastructure Engineer (Current Employee) Tucson, AZ

    ProsAs a contractor, you can make a lot of money in a short period of time.

    ConsNo life in the meantime.

    Advice to Senior Managementnone.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Good place to work.

    Admitting Clerk (Current Employee) Pikeville, KY

    ProsThe healthcare benefits are great.

    ConsAlways short staffed in comparison to the amount of work required by department.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    .

    Anonymous Employee (Current Employee)

    ProsGood health coverage benefits, no-cost procedures at hospitals, ever-growing IT footprint in healthcare. company is growth minded.

    ConsSome leadership say 'yes' to every request without regard for overall good of the company. corporate office wastes more money than they will grant in local budgets. business processes slow due to employee turnover. company prefers use of consultants - who turn out to be temps reading a script.

    Advice to Senior Managementneed for greater clinical process monitoring and accountability.

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    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    6 people found this helpful  

    Contract position with CHS

    Anonymous Employee (Current Employee) Nashville, TN

    ProsAbility to learn at entry-level positions, flexible hours. Able to work your own schedule, but are expected to be available at all times, including weekends

    ConsCommunication is terrible, no security in your position, Management does not support their employees. Expected to work all hours and be available whenever needed. The open-door policy is lacking. Very cloak and dagger attitude with the upper management.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    7 people found this helpful  

    Extremely chaotic with primary goals of re-applying duct tape

    Information Systems (Former Employee) Franklin, TN

    ProsA lot of good, hard working, dedicated people, you just get to the point what can you still care about and not become extremely frustrated. Excellent off site training options and employee benefits.Hope for the future with some projects and IT funds finally being properly allocated to address core functionality. Growing so fast, everyone hopes soon the growth can slow down a bit so a step back can be taken and regroup. If not, regrouping needs to happen concurrently and fast.

    ConsUnclear vision from management when seemingly huge amounts of money is thrown at various projects when other critical objectives have insufficient funding. Money seems to be the reason for the cheapness, duct tape and work arounds within all levels of the organization.
    Overall frustrating place to work unless you're a workerbee 9-5 er and are able to not really care about the big picture.
    What's up with the panic and policy of random drug testing? Is that really such a problem that wouldn't be able to be addressed by an employees performance? Seemed when that time came around, a mass panic ensued. Not sure what that's all about, but not many companies don't even do that anymore unless people are a driver or some other type of role. Just odd.
    Definitely a boys club and as others have said, a lot of politics at all levels. Overall, CHS seems to be a company that has grown way too fast, lost sight of objectives and the value of dedicated employees. Just too many work arounds to get things done right the first time. Definitely too many cooks in the kitchen playing into the politics of it all, meetings end up having too many people in them cause everyone feels threatened if they're not in the loop.
    Lastly, as others have mentioned, many roles can definitely be performed remotely, but CHS is stuck in the dark ages requiring employees on site. Offices are stuffy and seem to be in a "pretend" corporate world. Productivity and employee moral was much higher in the other " non-corporate" offices.

    Advice to Senior ManagementEnvironment - Dispense with the office politics and take a good hard look at the good ole boys club environment. Women are repeatedly treated differently, regardless of skillset. Look into opportunities for growth and creation of new positions versus mundane 9-5 tasks, empowerment goes a long way. Encourage employees to present ideas for change and improvement, possibly a BPM team (if not already). Compensation needs to be increased at all levels to even be compatible to the changing market - not just Nashville market. Opportunities for growth and next steps needs to heavily be emphasized - CHS grew so fast it's still stuck in the dark ages with the same boring, mundane positions for 9-5er people - and that's not most of the great people out there anymore. Go-getters do not seem to be supported, in fact, demoralized and frustrated seems to be the norm. "Out of the box" thinking is definitely not emphasized and questions about other areas outside of your current responsibilities are discouraged, frowned upon and nastily responded to as if there's some deep dark secret about what you ask about.

    Remote positions - If you're forcing employees to be on site, provide a more laid back environment versus the corporate stuffiness. Get creative with new roles and allow for flexible scheduling and remote time. Realize you're not an east coast company or even a downtown New York company and just stop with the pretend down south corporate attitude. There's a big difference between being professional and being corporate stuffy. The environment/set up/cubes/walls/offices/attire is extremely library-ish.

    Work ethics- Management needs to have better explanations for all the duct tape and workarounds and lack of funding or priorities for basic business objectives - and pass it down to the workerbees. Otherwise it comes across as lack support and if management doesn't care about what you're trying to do/fix - why should you?
    More explanation of the big picture needs to be disseminated down through the ranks versus seemingly coming across as glorifying the almighty dollar and making money for the stockholders and executives. Big presentations and people touting each other, graphs etc doesn't make enough sense to the workerbees to "get it". All they know is their job is to keep the duct tape on and put it back on where it fell off and feel like a hamster on a wheel going nowhere.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Career Opportunities
    • Approves of CEO

    5 people found this helpful  

    Good Starting Place for a career in health care but don't plan on retiring from there.

    PPSI Provider Enrollment (Former Employee) Franklin, TN

    ProsIt is a large health care organization and has resources to help you gain valuable knowledge. There are some incredibly dedicated people out in the field, at the office sites that know what they are doing that can teach you a lot about the business side to health care.

    If you are in certain departments there is great potential for career growth and development.

    ConsThe company grew too fast.

    The work load would get overwhelming because they did not want to hire more people and then management would drag their feet on replacing open positions.

    The attendance policy at PPSI was terrible. What is the point in having sick time if you have to schedule it?

    Also when something went wrong they took more time to pin-point a fall guy. It didn't matter who it was or if it was really his/her fault as long as someone could be blamed. I found it highly unprofessional and counter productive.

    Disorganization and poor communication are common between departments and no one seems to know who to go to to solve many problems.

    Advice to Senior ManagementLearn effective consistent communication and get all your departments on the same page.

    Just because someone has been with the company a decade or more doesn't mean they know what they are doing.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Contractors Only

    HRIS Compensation Analyst (Current Employee) Franklin, TN

    ProsFlexibility, good pay, growing company primarily by acqusition

    ConsNo benefits, unsure future, lack of dedication to employee base evident by morale

    Advice to Senior ManagementTake the time to hire employees, invest in your decision making and have faith in your hiring managers; you will have more stable workforce, loyal and hard working!

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    A great place to work for a few years, but starts to lose its appeal after a couple years.

    Senior Systems Analyst (Current Employee) Brentwood, TN

    ProsCompetititve starting salary and opportunity for growth

    ConsAs you are promoted the small raises you get, do not keep your salary in line with industry. I find myself ranging from extremely busy for weeks on end to no important work for a month.

    Advice to Senior ManagementBetter prioritize work load for employees

    Yes, I would recommend this company to a friend

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    • Senior Management
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    1 person found this helpful  

    Site Manager

    Site Manager (Former Employee)

    ProsLots of space to work independently, promotions easy to come by

    ConsLower salary, office was very run down, high turnover because of round the clock hours and low salary.

    Advice to Senior ManagementPay your staff more, especially management. You lose a lot of good people because of it.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

    7 people found this helpful  

    Great Company to get extensive experience with...

    Associate Systems Administrator Storage (Current Employee) Brentwood, NY

    ProsConsiderable variety of hardware and software in all areas, extensive number of teams, large number of facilities around the US, and odd enough are huge turnover in Full Time Employees

    ConsCHS only wants 2 years from their full time employees but this is convenient since two years is all that most people stay. Incredible amount of politics at all levels of employment. No internal promotion available at any time

    Advice to Senior ManagementTo be more interested in the advancement of their employees to save the knowledge that they have of you company design.

    No, I would not recommend this company to a friend

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