Compass Group Reviews

Updated July 4, 2015
45 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Compass Group CEO Richard Cousins
Richard Cousins
8 Ratings

Pros
  • Large company with many opportunities for growth and advancement (in 5 reviews)

  • Great people that are passionate (in 3 reviews)

Cons
  • Ability to attract quality hourly assoicates on current low pay scales is difficult (in 5 reviews)

  • All lower to senior managers treat you like cannon fodder (in 3 reviews)

More Pros and Cons

45 Employee Reviews

Sort: Popular Rating Date
  1. CUSTOMER SERVICE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FOH Manager IN TRAINING in San Antonio, TX
    Current Employee - FOH Manager IN TRAINING in San Antonio, TX

    I have been working at Compass Group (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits and Monday thru Friday

    Cons

    company don't care about you

    Advice to Management

    care more about your employees


  2. Chartwells School Dining

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dietitian
    Former Employee - Dietitian

    I worked at Compass Group full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible work schedule at times due to school breaks/schedule

    Cons

    The bottom line is all that matters with this company. There is no job security, no trust in upper management, no respect or support for employees or clients, no work life balance, and no level of professionalism displayed. The food service directors not meeting the unrealistic financial goals forced upon them are terminated, and job turnover is high. Chartwells employs dietitians in their school districts, and the turnover rate among them is extreme as there is no real value to the tasks performed or integrity given to the position, and these employees are shared among several districts. Professional communication among the company sector is lacking. False perception of the job and job duties is given at the time of hire.

    Advice to Management

    Focus on delivering quality service and food to the client while cultivating a respectful work environment for your employees rather than pinching pennies and driving talented employees away. Quality over quantity.


  3. "don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Hospitality & Events in Charlotte, NC
    Former Employee - Corporate Hospitality & Events in Charlotte, NC

    I worked at Compass Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    large company, meet a lot of people

    Cons

    I have interned with them as a chef and all they did was offer me on call event work, i did not receive proper training, i would call and ask all the time if there was any work available and they told me no but i find out they are hiring other people FULL TIME!!!!!! what is up with that??????? really upsetting to say the least. It's been so long since I have done an event (january this year) that I don't think I'm even on payroll anymore! smh

    Advice to Management

    the people that really want to work please consider them!! training should be mandatory and consistent. don't neglect training someone then expect them to be experts on what you really want!!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. RUN!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At least you will have a 'job'. They promote diversity. Met a lot of wonderful co-workers.

    Cons

    Promised raises but did not deliver. Constant staff shortage caused employees to fall ill from stress and overwork. Corporate 'Communication hotline' became a running joke. Nepotism is rampant. High turn-over rate. Execs assure Corporate that 'all is well' even though resources go missing.

    Advice to Management

    Needs to be more hands-on and quit believing 'all is well'. Deep audit needs to take place by an unbiased source. Demotions should involve pay as well as rank--this is where money is lost. Directors' and Executives' (especially on a college campus) should hold undergrad degrees (minimum).


  6. Compass Group Stifles Its Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Redmond, WA
    Former Employee - Coordinator in Redmond, WA

    I worked at Compass Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a great entry level or "starting your career" company. Depending on your job, there may be opportunities to network with other companies so you can move forward in your career.

    Cons

    You will most likely be undervalued, under appreciated and under paid. You'll quickly realize this and start looking for new opportunities as soon as three months in (such as myself). There aren't many opportunities for advancement, hence the high turnover rate. The environment is very "micro-managey." You will spend a a decent portion of your day/weeks dealing with busy work. Management often times isn't able to help. Frequently I had to figure things out for myself even when I asked management for help. Compass most likely loses out on business opportunities because many times my client asked for more help, promoting me, etc and management didn't take action and if they did it was too late.

    Advice to Management

    Empower and trust your employees. You'll be amazed at what can be accomplished if you're not hassling them about what font style their emailing with or any other minor detail. Treat employees like adults and not children and they'll respect you. Also, offer career advancement opportunities and learning opportunities to show you're genuinely interested and invested in the person, not just to check off a box on your management requirement that came down from corporate. Management needs a reality check of what else is out there and not be put into as much of a silo. Listen to your clients and if your employees are in positions where they hold the relationship with the client... let them manage that relationship (of course within reason and understand the client needs).


  7. Sous chef

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    lots of training.you can go anywhere in the country with them.

    Cons

    Bad upper management. Never been treated so poorly buy upper management.


  8. WHAT FREE FOOD!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Washington, DC
    Current Employee - Manager in Washington, DC

    I have been working at Compass Group (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Eurest does make us pay for our food! It would help moral and maybe give people

    Cons

    Eurest does make us pay for our food! It would help moral and maybe give people the idea that senior management really does care about their associates and the managers in the field.

    Advice to Management

    Take care of you people, take care of your customers....the bottom line will always be there!!!


  9. I worked at Compass Group

    Pros

    Free meals, at least in Spain.

    Cons

    Everything, very slow organization afraid of changes.

    Advice to Management

    Without innovation you are in a terrible situation.


  10. Helpful (1)

    Morrisons is horrible in the Healthcare Industry. Go back to Cafeteria!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Staff in Loudoun Heights, VA
    Current Employee - Kitchen Staff in Loudoun Heights, VA

    I have been working at Compass Group part-time (More than a year)

    Pros

    There are no pros whatsoever to working with this company.

    Cons

    Pays too little. No room for growth.NON-working supervisors

    Advice to Management

    This company doesnt know the first thing about healthcare! Unsanitary work environment. They expect you to just be glad you have a job. Them crossing over to healthcare was a money move. This is a multi-billion dollar company and they don't give a rats ass about those who are helping them make the money.They expect more out of the part timers than the full timers. Working for this company is like working in a prison.The supervisors do not think they have to work especially when they are short staffed and think their only job is to order everyone else around and never contribute to the work load themselves. They act as if the employees have to pay them to work there.This is an AWFUL company.


  11. Helpful (1)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    there is nothing good about this company

    Cons

    Treated as if you should be "Happy to have a job". If that's all you care about good luck, that's all you should expect. Do not expect to be appreciated. And do not expect anyone to acknowledge what you bring to the table. Professional growth is not a something that occurs within.

    Advice to Management

    Practice what you preach. Appreciate your employees don't make them victims.



Showing 45 of 194 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.