Compass Group

  www.compass-group.com
  www.compass-group.com

Compass Group Reviews

Updated November 3, 2014
Updated November 3, 2014
121 Reviews
3.1
121 Reviews
Rating Trends

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Compass Group CEO Richard Cousins
Richard Cousins
13 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group

    Pros

    The only reason to work here is to gain experience to get a better job with another company.

    Cons

    Poor and inconsistent management,horrible pay

    Advice to ManagementAdvice

    If you want to keep good people you need to pay better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    It's pays great and had great benefits. The staff I worked with was great also. I would recommend why I worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in New London, CT
    Current Employee - Line Cook in New London, CT

    I have been working at Compass Group full-time (more than 8 years)

    Pros

    I loved it and I would go back if I had the opportunity.

    Cons

    Learning new things everyday. Some were challenging and some were simple bit I enjoyed it.

    Advice to ManagementAdvice

    Some management was great some were very unprofessional. .

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    most horrible corporate environment I ever worked at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Director in San Francisco, CA
    Current Employee - Regional Sales Director in San Francisco, CA

    I have been working at Compass Group full-time (less than an year)

    Pros

    pay is decent, good benefits, able to work from home

    Cons

    operations hard to deal with, the process for closing deals are a joke, management needs to learn a new technique of coaching

    Advice to ManagementAdvice

    treat your people better, better training

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    Food should be about food and people, not just money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Unit Leader
    Former Employee - Food Unit Leader

    I worked at Compass Group full-time (more than 5 years)

    Pros

    I don't have much good to say, my time with Compass Group was not pleasant.

    Cons

    More focus on cost and appearance (more like cheap set dressing) than on product and service. Poor communication, mediocre benefits, scarce career development opportunities, and inconsistent pay scale. They also appear to walk all over their "partners" when they can get away with it.

    Advice to ManagementAdvice

    Trust those you gave responsibility to and listen to them, but verify what they are saying. Take the time and work with them to see the issues they deal with on a day-to-day basis.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Highly Political and Self Important Working Environment Stuck in the Past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group full-time

    Pros

    For the most part, the atmosphere is one of low expectations. It's very difficult to feel like you are underachieving. Pay is decent.

    Cons

    Everything about this company is traditionalist. There is no sense of new ideas. Creativity is undervalued. Little to no young professionals with fresh ideas. Management is highly politicized and unwilling to compromise.

    Advice to ManagementAdvice

    Quit the nepotism and shake up the management structure. Allow those with new ideas the chance to make them work. Stop hiring and retaining poor, complacent talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    PROFITS BY ANY MEANS NECESSARY

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group

    Pros

    Scratch cooking, No Late nights & Holidays were shared and early.

    Cons

    Hard working Under-paid Skelton crew, Old equipment in disrepair. Unskilled or under-skilled managers. Constant threats of firing if over budget on labor or food costs. Bottom line came above Seniors we served. If you tried to speak to corporate it's a run around. Getting anything approved is a nightmare. All that matter was getting apartments filled all else is second at best.

    Advice to ManagementAdvice

    Remember service first. If you provide quality food and housing it will speak for itself. That will be the best marketing campaign you could very pay for. Visit and work. Yeah work with those who are in daily contact with the seniors who PAY your salaries. Looking at the bottom line of a P&L will never tell you anything about the future profitability. Actually, going into the trenches will. A general cannot lead form the comfort of his office.
    Corporate is always to busy or too lazy to figure out the problem. It's a get them in and get them paying. It's unfortunate that seniors pay all this money and corporate seems to think as long as the checks come in; they're doing their jobs.

  8.  

    high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Pros

    nice office, flexibility in where you work

    Cons

    overly invasive personality pre-employment testing, high turnover, corporate values not reinforced by line management, HR's role is to support managerial decisions good or bad

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Nepotism at its finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Compass Group full-time (more than 5 years)

    Pros

    Strong portfolio of services. Market leader and well known name. Strong training program for sales executives. Nice benefit package. Profit motivated which leads to creative ways to make deals work.

    Cons

    Very political. Not open to new ideas or perspective. The "Compass Way" is the only way. On the sales commission side, the rules for getting paid changed throughout the year. You never were completely sure of how much, when or if you would get paid.

    Advice to ManagementAdvice

    Open up to other processes, techniques or styles. You may learn something.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I had an ok time working for terrible managers.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Food Server in Chattanooga, TN
    Former Employee - Food Server in Chattanooga, TN

    I worked at Compass Group part-time (less than an year)

    Pros

    There was decent pay and enough hours to keep me happy. I would have preferred a better experience, but it was alright.

    Cons

    Some of the managers were great, but there were also some who just didn't know how to handle employees. They berated and harassed employees who didn't do what they were supposed to do.

    Advice to ManagementAdvice

    Hire better managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Low pay, oblivious management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Galesburg, IL
    Current Employee - Dishwasher in Galesburg, IL

    I have been working at Compass Group part-time (more than 3 years)

    Pros

    Some high quality people work here. They take their jobs seriously and for the most part get along with one another. The sniping/gossiping problem is relatively mild.

    Cons

    Office management is oblivious to the staff. My last year's employee evaluation was almost 3 months late with no explanation. I was highly rated, but then management reneged on my raise, cutting it by two/thirds. Equipment breaks down and stays busted sometimes for weeks(this is partly a hospital management i.e non-Compass failing). Management has cut expenses to the bone and got rewarded for doing so. My hours have been cut twice in three years. My employee evaluation for this year is already a month late, again with no explanation. Some office people don't even want to talk to kitchen employees. Management thinks they can cure all problems with slogans and rah-rah pep talks. And we have more company meetings than Dilbert.

    Advice to ManagementAdvice

    Hire people who have some people skills. Read W. Edwards Demings' book "Out of the Crisis".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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