Compass Group Reviews

Updated August 30, 2015
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4.0
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Compass Group CEO Richard Cousins
Richard Cousins
9 Ratings

Pros
  • Large company with many opportunities for growth and advancement (in 5 reviews)

  • Great people that are passionate (in 3 reviews)

Cons
  • Ability to attract quality hourly assoicates on current low pay scales is difficult (in 5 reviews)

  • All lower to senior managers treat you like cannon fodder (in 3 reviews)

More Pros and Cons

64 Employee Reviews

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  1. Regional Sales Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training programs, leaders, and support systems

    Cons

    Compensation plan, communication, no growth support


  2. Assistant Director Of Dining Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director of Dining Services in Shaker Heights, Cuyahoga, OH
    Former Employee - Assistant Director of Dining Services in Shaker Heights, Cuyahoga, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Compass Group (Less than a year)

    Pros

    Great company, I wish I was still working with them

    Cons

    make you know everything you need to know, bad management


  3. Compass Group Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Specialist in Charlotte, NC
    Current Employee - Business Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group full-time (More than 3 years)

    Pros

    I've worked in three Compass sectors in the past three years, all in professional roles in both the field and corporate office. The company has unlimited growth potential if you're willing to put in the work to move up and excel, and the company offers a huge variety of positions, departments, sectors, etc to cater to varying professional interests. The overall business outlook is very positive - this is a secure company. The compensation is fairly competitive within the marketplace, and you can work for the company across the US and globe, offering great flexibility for individuals needing it. There are several great leaders and managers throughout the company who are willing to invest time and energy into growing associates that want to progress upwards in their careers with Compass (you just have to find them).

    Cons

    Compass is huge and it can be easy to get lost in the shuffle and numbers. I don't believe their benefit packages are very competitive - average medical benefits, poor maternity leave and family leave benefits, poor telecommuting offerings, average PTO allowances. They stay very behind the curve on modernizing benefits, office conveniences and perks, etc. Regarding the corporate office in Charlotte, I wish they offered more food options onsite (they are largely a food company, after all) as well as more onsite perks such as daycare, various flexible work spaces (ie - more collaboration spaces, perhaps a quiet room and a coffee house space, etc). Technology is way behind the curve. Although they do have a lot of talented managers and professionals, the number of talented people-managers in the operations is extremely limited. Offer better salaries to your feet on the ground (unit directors, RDOs, etc) so we can hire, mentor, train, and promote better talent moving forward. Work/life balance for unit directors is extremely poor in most cases.

    Advice to Management

    Make the corporate office a more inviting and fun environment (think Google campus but scaled down) - of course catered to what the Charlotte associates are interested in. Hire and train better managers. Our managers should be people growers first and foremost (before they are excellent operators, culinarians, etc). How will our company remain a leader across the globe if we aren't growing our future leaders?


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  5. Food Service Worker / Cashier

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier/Food Service Worker in Brooklyn, NY
    Current Employee - Cashier/Food Service Worker in Brooklyn, NY
    Recommends

    I have been working at Compass Group (More than a year)

    Pros

    on vacation for Thanksgiving, Christmas and most of the summer . great co-workers vacation pay / sick days

    Cons

    ugly uniform favoritism could improve teamwork


  6. Good position once you get a grasp.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Manager in Los Angeles, CA
    Current Employee - Chef Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Compass Group full-time (More than 3 years)

    Pros

    Monday through Friday ideally. Allowed to run account without micromanagement.

    Cons

    Long days, tight labor costs. Average raises for hourly staff. No bonus.

    Advice to Management

    I have a great Director. I feel appreciated and hope others do to. No advice to mgmt, I just do my job. Appreciate the support.


  7. Operation Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company cares about the career development of each individual.

    Cons

    Strong in the core business but not much innovation.


  8. Good Advancement Opportunities; Learned a Lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Compass Group full-time (More than 5 years)

    Pros

    Good PTO, learned a lot, many advancement opportunities

    Cons

    Lots of red tape due to size of corporation


  9. Great Team, Managers and Pay!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge/Reception
    Current Employee - Concierge/Reception
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group full-time (More than a year)

    Pros

    - Employee engagement - Great management - Job growth - Exceptional compensation - Great benefits - NO micro management - Clean semi corporate environment - Variety of opportunities

    Cons

    Some of the new ideas were created to make it more convenient for the clients, but in actuality what it is doing is making them more self sufficient (to an extent) and as a contractor for different buildings in different locations, eventually our purpose will no longer be needed. Just a word to the wise.

    Advice to Management

    Continue to conduct bi- weekly conference calls. Employees feel connected to one another considering everyone is located in different states and it also allows everyone to communicate with one another at the same time. Also, continue to allow employees to engage. It is greatly appreciated and it makes employees feel important because their voice is being heard and in return Compass will have a low turn over rate.


  10. Pretty decent place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Compass Group full-time

    Pros

    Great place to work. Nice, fun, and energetic. Pay was pretty fair given the location and I had the opportunity to interact with guests. Management was okay.

    Cons

    For me, it was pretty grim on advancement opportunities. Despite working hard and not having any write ups or complaints from guests, there was no place to learn any other station or job responsibility. Looked forward to learning how the company worked


  11. Field work is tough, but the experience as a whole is positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Catering in Charlotte, NC
    Current Employee - Director of Catering in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Compass Group full-time (More than 3 years)

    Pros

    Upward mobility encouraged, decent benefit package, relocation packages included with cross-country moves, positive leadership from superiors including cross-sector changes.

    Cons

    there is no such thing as a 50 hour work week, budget allowances are rarely in-line with account needs.

    Advice to Management

    Push the mentorship program more!



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