Compass Group USA

www.compass-usa.com

Compass Group USA Reviews

Updated January 26, 2015
Updated January 26, 2015
200 Reviews
2.9
200 Reviews
Rating Trends

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Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
90 Ratings

Review Highlights

Pros
  • Good pay and good benefits for a beginner (in 7 reviews)

  • Although a large company, they allow you to make decisions and think for yourself (in 7 reviews)


Cons
  • Terrible upper management; no communication; no work/life balance; hostile work environment (in 11 reviews)

  • very long hours for low pay and NO Work Life balance (in 5 reviews)

More Highlights

32 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    Company restructured and cares more about making mkneynthen taking care of their employees

    Cons

    As explained above, they don't care about employees.

    Advice to ManagementAdvice

    Employees first!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dfns
    Current Employee - Dfns

    I have been working at Compass Group USA full-time (more than 5 years)

    Pros

    Lots of resources and many people to meet. Lots of talent and the ability to create amazing products.

    Cons

    For a 9 billion dollar company it seems many accounts lack the support they deserve from the hourly level to the manager level. It is uncomfortable when unrealistic expectations are set up for management and hourly associates.

    Advice to ManagementAdvice

    Spend the time to support ALL accounts and do not leave until they are flourishing. It's a shame to see good people chewed up when all they need is guidance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Compass is not so employee friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA full-time (more than a year)

    Pros

    The people I work with are great. As far as I can tell, they are sincere.
    Dress code is business casual.

    Cons

    Cafe is very expensive considering this is a food service company. They do not subsidize.
    Medical benefits are expensive, I cannot afford the family coverage as it is too expensive and I know I am not the only on in this situation.
    This company is so huge and is extremely profitable but it does not trickle down to the employees at all.
    Raises are tiny, no type of bonus at all.

    Advice to ManagementAdvice

    Give more benefits to your employees. They deserve it.

    Doesn't Recommend
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  5. 3 people found this helpful  

    Pay is terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA part-time (more than a year)

    Pros

    Relaxed atmosphere
    Managers are laid back and allow you to do your job the way you want to.

    Cons

    Pay is absolutely horrendous. Like, minimum wage. Stay away from here.

    Advice to ManagementAdvice

    Increase pay and you might get better employees

    Doesn't Recommend
    Neutral Outlook
  6.  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Compass Group USA full-time (less than a year)

    Pros

    They give you 80 hours every two weeks.

    Cons

    Not getting paid on time. No flexibility

    Disapproves of CEO
  7. 1 person found this helpful  

    Not bad for the short-term, but get out soon!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Planner in Redmond, WA
    Current Employee - Event Planner in Redmond, WA

    I have been working at Compass Group USA full-time (more than a year)

    Pros

    Unlike many planning jobs, this one allows your schedule to be during normal business hours 99% of the time with the very occasional late evening or weekend event that requires you to be on site (a handful of times per year in my experience).

    Cons

    While the title is "Event Planner" a more accurate description would be "Event Data Entry." Occasionally you will be asked your opinion on menu items or furniture sets, but for the most part you just enter your customer's requests into the event management tool. Compass Event Planners aren't very highly regarded among the rest of the industry, so staying here too long could hurt your chances at finding a new job in the industry.

    Advice to ManagementAdvice

    Planners need to be recognized as individuals with different skills and talents so work-load can be distributed appropriately.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    sushi chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sushi Chef in New York, NY
    Former Employee - Sushi Chef in New York, NY

    I worked at Compass Group USA full-time (more than a year)

    Pros

    good pay benefits is ok no good district and regional support ,large company but

    Cons

    outside of direct operations the bureaucratic and administrstive

    Advice to ManagementAdvice

    terrible

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Just Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA as a contractor

    Pros

    Good pay...that was about it.

    Cons

    no training, development, and leadership was always changing out. No one manager stayed on a contract for more than 2 years it seemed

    Doesn't Recommend
    No opinion of CEO
  10.  

    operations manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Oations Manager in Towson, MD
    Former Employee - Oations Manager in Towson, MD

    I worked at Compass Group USA full-time (less than a year)

    Pros

    The union associates that worked for the hospital were generally helpful and wanted to do a good job.

    Cons

    management was terrible not only for the associates but to the Operation managers as well. very long hours for low pay and NO Work Life balance.

    Advice to ManagementAdvice

    Increase the salaries of your Operations Managers or continue the merry go round which isn't good for building Trust with the Union associates. Also, give the Operations Managers a structured schedule so that they can have family time.

    Doesn't Recommend
    Neutral Outlook
  11.  

    It all depends on the leadership of your Bosses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef in Hartford, CT
    Current Employee - Executive Chef in Hartford, CT

    I have been working at Compass Group USA full-time (more than 3 years)

    Pros

    Monday-Friday. Few late nights.

    Cons

    Political environment, challenging union workforce

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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