Compassion International Reviews

Updated June 26, 2015
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3.0
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Jimmy Mellado
3 Ratings

Pros
  • Releasing Children from poverty is a good cause for which I enjoyed contributing to the growth of the organization (in 7 reviews)

  • Great mission and purpose to aspire to (in 3 reviews)

Cons
  • The organization is management heavy with many managers only having one - three direct reports and Directors with on average 5 - 20 reports (in 3 reviews)

  • They don't like to hear bad news (in 2 reviews)

More Pros and Cons

11 Employee Reviews

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  1. Helpful (3)

    Regional Sales Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Director
    Former Employee - Regional Sales Director

    I worked at Compassion International full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amazing mission with a great deal of financial integrity as a nonprofit. Home-based position provided flexible work environment. Overall, colleagues are very kind and generally helpful. Overall an average work environment. Great healthcare and retirement benefits. Pay is good for nonprofit.

    Cons

    Senior leadership thought very highly of themselves and were not connected or honestly engaged at lower levels. Lots of red tape and very hierarchical. This was discouraging for growth or desire to grow past a certain level. Sales leadership only cares about the numbers and revenue. Sales team always travels and poor work-life balance. Leadership is obsessed with nearly impossible growth and will push and push team to limits. Ensure the mission is worth the pay cut and don't expect a different culture from your for-profit sales role just because its a nonprofit. Just don't expect a big bonus for exceeding goals.

    Advice to Management

    Look at your leadership and get rid of unethical leaders and/or lazy leadership. The mission is too important to overlook known problems.


  2. Helpful (1)

    Used to be a great place to work, now it's just average.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Colorado Springs, CO
    Former Employee - Analyst in Colorado Springs, CO

    I worked at Compassion International full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Compelling mission, nice office, probably more good managers than not.

    Cons

    Too many layers in the structure. Managers with a few direct reports, reporting to senior managers with one direct report, reporting to a director, senior director, vice president, senior vice president. People assigned to the special project but trying to manage their "regular" job and not doing that very well. Management out of touch with the worker bees. I remember when former president Wess Stafford knew everyone's name.

    Advice to Management

    Take a good look at who is actually doing the work. These people have good ideas. Invest as much $ and effort into your people as you invest in outside consultants, Gallup, etc.


  3. Helpful (3)

    Compelling mission, opportunities to improve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO

    I have been working at Compassion International full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The mission is tremendously compelling.

    Cons

    Functional leadership needs to improve, among other.


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  5. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compassion International full-time

    Pros

    Passionate about poverty and children

    Cons

    Went through layoffs this last month


  6. Helpful (6)

    Mixed Bag. Pockets of excellence, Pockets of bad leadership behavior.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compassion International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful Mission to rally around.

    Cons

    Lack of empowerment on many fronts; Lack of trust which leads to ineffective/inefficient processes

    Advice to Management

    I've seen a desire (at least spoken) by Senior Leaders to develop more transparency within the culture. Now, let's see the actions that back it up.


  7. Helpful (11)

    Impactful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compassion International

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Employees understand that we are there to help children in poverty. Numerous testimonies from beneficiaries of the program sharing the positive impact in their lives. For a non-profit, compensation is reasonable. Many very experienced and talented employees.

    Cons

    Senior management is detached from the staff. When you make suggestions on ways to improve a process approved by management you are labeled as a non-team player. If the same suggestions come from a consultant that is paid 5 or 6 figures, then it is given high praise and accepted. If you are a contractor, your input is valuable and considered. Convert to an employee, and that credibility is lost.

    Advice to Management

    Listen to the staff doing the grunt work. Managers of large teams need to practice MBWA. Consider promoting those that are not yes people that tickle your ears and find those that present constructive feedback. When you ask for feedback, don't feel threatened if someone doesn't agree with your opinion and don't target them for retribution for having the courage to speak up.


  8. Helpful (5)

    Nice place to work, be careful though ...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Colorado Springs, CO
    Former Contractor - Anonymous Contractor in Colorado Springs, CO

    I worked at Compassion International as a contractor (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Unlike so many Fortune 500 companies, Compassion genuinely cares about their employees by providing a solid work-life balance, professional and spiritual growth opportunities and supports employees facing personal and family issues. Benefits and facilities are terrific. Connection to the mission is excellent with anniversary trips to countries that sponsor children. Compassion is true to their mission to release children from poverty and is making a significant difference in children's lives.

    Cons

    Unfortunately, the environment is still more a ministry, consensus-based slow decision-making organization. Accountability and clear lines of authority and responsibility are unclear or lacking. Their Christian-only hiring policies limits the pool of candidates and the expertise and experience of the staff is reflective of this issue. The organization is management heavy with many managers only having one - three direct reports and Directors with on average 5 - 20 reports. There is also an under the covers severe passive-aggressive atmosphere in some parts of the organization, for example IT.

    Advice to Management

    For Compassion to attract and retain high quality staff, hiring policies regarding religious beliefs and affiliation need to be reviewed and relaxed. The management structure and decision-making process needs to be redesigned to meet the needs of this fast growing company, reducing and/or removing the consensus-based decision-making approach. Passive-aggressive behavior should not be tolerated. The new management under Jimmy Mellado is moving in the right direction on some of these issues. Time will tell.


  9. Helpful (6)

    Up, then down...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at Compassion International full-time

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    The compelling mission is the best reason to work for Compassion. You will get to contribute to the release of millions of children from poverty in Jesus' name.

    Cons

    Upper management consistently ignores the experience and intelligence of full-time employees in favor of outside consultants. Repeated exposure to this treatment devalues individuals "in Jesus' name".

    Advice to Management

    Think harder about your infatuation with outside consultants that simply tell you what you want to hear. You're right, there are many people beating down the door to work for Compassion - but once one gets in, they'll soon realize that their contribution has little value.


  10. Helpful (3)

    Great Purpose, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Colorado Springs, CO
    Former Employee - Analyst in Colorado Springs, CO

    I worked at Compassion International full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    in the field, Compassion really does what it says it does. I've been to a couple of the 3rd world projects and the work is amazing. Pay is excellent for a non-profit. Many smart folks work at Compassion. the weekly chapel times are always good.

    Cons

    Management doesn't trust the employees enough, this causes a revolving door of the best talent. IT wastes far too much money.

    Advice to Management

    You hire the best, and then don't listen to them.


  11. Helpful (2)

    Great mission

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Colorado Springs, CO
    Current Employee - IT Manager in Colorado Springs, CO

    I have been working at Compassion International

    No opinion of CEO
    No opinion of CEO

    Pros

    Very laid back atmosphere and they value family

    Cons

    Very poor IT leadership, lack of accountability and ownership at the leadership level. Leadership seems very disengaged in day to day knowledge. Lack of resources. Want to be world class IT organization on a Non-profit budget

    Advice to Management

    Need stronger leaders who are willing to get their hands dirty and learn what the real issues are. Can't travel all over the world and yet have no clue what's going on in your organization. Grace is great but people need to be accountable and it starts with leadership.



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