CompuCom Reviews

Updated April 25, 2015
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2.7
391 Reviews
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CompuCom President and CEO James W. Dixon
James W. Dixon
183 Ratings

391 Employee Reviews

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  1. Field service Technition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FST in Evansville, IN
    Current Employee - FST in Evansville, IN

    I have been working at CompuCom full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company pays for training and certifications.

    Cons

    No pay increase. On the job training is extremely bad. You're pretty much throw. To the wolves to learn on your own with a phone number to call if you have questions.

    Advice to Management

    Communicate with employees more and have a set pay increase.

  2. Technical Team Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Team Lead in Schenectady, NY
    Current Employee - Technical Team Lead in Schenectady, NY

    I have been working at CompuCom full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    job security, especially for IT industry.

    Cons

    No raises, no employee recognition, (although this seems to be improving). Way to many layers in management and no transparency to the folks who make you money (The Worker Bees)
    High Turn Over

    Advice to Management

    Raises, more employee recognition. Not some silly that-a-boy email, to show it, but maybe some bonus money or financial incentive. Management plays favorites in some places. Comical!!

  3. Tech Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Technical Specialist
    Current Contractor - Technical Specialist

    I have been working at CompuCom as a contractor (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Client is awesome and the leads are awesome.

    Cons

    Very little room for growth. low wages and crappy management.
    They give you a nice high starting wage then it quickly goes away when they nickle and dime you for the benefits.

    A 2 dollar pay cut just for medical and you still have to pay for medical

    Advice to Management

    Offer better wages and raises

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  5. CompuCom is a good company to work for. They have a competitive salary range and they are fair to their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They have a competitive salary range and they are fair to their employees. The only way you could lose your job is because you did not do the work that you were supposed to do.

    Cons

    Some jobs are field jobs which means that there may be a lot of driving. If this is something that you like to do, then it is not a problem, but if you want to be somewhere stable then a field position will not be for you.

  6. A good company to work for, but they need work on brining employees up to current standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Administrator
    Current Employee - Network Administrator

    I have been working at CompuCom full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great vacation and paid holiday package. Convenient work schedule. Good Dental and Vision package.

    Cons

    Medical insurance is extremely expensive. Employees have not received a raises in over 5 years.

    Advice to Management

    If you want to keep high quality IT personnel in your ranks. Pay them accordingly and provide annual increases for those who meet or exceed standards on a regular basis.

  7. Great place to start and some stay forever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician
    Current Employee - IT Technician

    I have been working at CompuCom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    entry level, online training made available

    Cons

    low pay (see pros) don't feel opportunity for growth

    Advice to Management

    Business model inherently creates turnover

  8. challenging company to work fot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Opportunities to work remotely, nice corporate offices, company gatherings, employee workout facility, free Starbucks coffee, generous paid time off policy

    Cons

    Repetitive upper management changes and turnover, very compartmentalized company divisions, very little promotions for lower and mid level management, Low salary, no raises or bonuses, no opportunity for advancement

  9. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people on the front lines, good lower and mid level leadership

    Cons

    No direction, no identity, no training, no incentives, no growth

    Advice to Management

    Leadership at the top needs to spend a few weeks with the little people or should I say the people that keep the business going. There are senior leaders that are still there that have no idea what's going on with the industry, who's ideas are stale and out dated. No willingness to invest in their people or business makes for a bad business model. Listen to the people that you have hired as experts in their field and leverage that knowledge to grow your business.

  10. Field Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Engineer in Dallas, TX
    Current Employee - Field Service Engineer in Dallas, TX

    I have been working at CompuCom full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Other than still getting a pay check, I DON'T KNOW

    Cons

    Nothing but secrets and lies from the upper management. No growth and massive pay cut 2 years ago and no increase since.

    Advice to Management

    Take a look at your technicians. We are doing the work and keeping CompuCom moving. You treat us like we are the bottom of the barrow, and still expect us to love our job.

  11. Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Texas in Dallas, TX
    Current Employee - Texas in Dallas, TX

    I have been working at CompuCom full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice environment, Good benefits, a OK overall

    Cons

    Friends come first when a promotion is open, they claim to have an open door policy, but they do things "under the water"

    Advice to Management

    Be HONEST and OPEN when it comes to changes

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