CompuCom

www.compucom.com
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CompuCom Reviews

Updated February 25, 2015
Updated February 25, 2015
365 Reviews
2.7
365 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CompuCom President and CEO James W. Dixon
James W. Dixon
365 Ratings

Review Highlights

Pros
  • They do have a good work life balance and it is a pretty laid back atmosphere (in 16 reviews)

  • The ability to work from home (if you are in the right department (in 14 reviews)


Cons
  • No annual raises or cost of living allowance for 5 years and counting, period (in 19 reviews)

  • Salary doesn't match market value and no raises in the last 5 years (in 31 reviews)

More Highlights

365 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Profit before the employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Technician
    Current Employee - Desktop Support Technician

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    Higher PTO than industry average. Benefits solidly "average", but types of benefits are comprehensive. A number of corporate partner discounts available for employees. Fairly extensive online training resources for employees for things like certifications.

    Cons

    If you're a temp-to-hire employee you get nothing from the listed Pros at all until you're hired. Chances of being hired out of temp-to-hire fairly low. Base pay is low-to-average; non-advancement raises or annual bonuses after you're hired are nonexistent(a new reason is cited every year, guess-the-reason is something of an internal office game). Depending on the contract you are hired into, training in specific client systems may be scant. Company is deathly afraid of overtime pay, so if you're hourly you're highly unlikely to get overtime, however if you're salaried you better believe they know they don't have to pay you overtime.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Great entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician

    I have been working at CompuCom

    Pros

    Trains techs with paid Certifications easy work great for someone who needs experience before stepping up

    Cons

    Some micro managers also hot tempered

    Advice to ManagementAdvice

    Current management is great

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Pros

    Okay place to get experience if you are starting with little to none in the IT field.

    Cons

    No raises or cost of living allowance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Love My Job hate my Pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom full-time (more than 5 years)

    Pros

    Love what I do and the people I work with

    Cons

    Pay is terrible and they wonder why people leave

  6. 4 people found this helpful  

    Dead End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom full-time (more than 10 years)

    Pros

    The work is pretty easy and there is a lot of training available to take as long as it somewhat pertains to your position. Times have gotten tough for the company and it seems like they have tried to avoid massive lay-offs

    Cons

    It always feels like they are trying to find a reason to let someone go. Raises are hard to come by. Co-workers are typically under skilled and so workload is carried by only a few decent employees.

    Advice to ManagementAdvice

    It seems like a dead end job where moving up is very unlikely. Though the company is comprised of mostly field technician and helpdesk type jobs there seems to be more attention paid to sales and upper management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Complexity and New Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom full-time (more than a year)

    Pros

    Skills such as 'Problem Solving' and 'Effective Communication' are perhaps more effectively honed when faced with challenges. The multi-line of business complexity, limited job-specific training, and a 'do-it-yourself' approach to IT needs presents managers and their employees with opportunities for being resourceful. The culture benefits the self-led.

    Cons

    - Not a routine precedence to promote from within.

    - Owned by a Private Equity firm that has addressed business capital needs at a measured pace.

    - Unstable leadership; recurring turn over at the top (Executive and Senior Leadership). 'Trickle Down Effect' of 'Tone at the Top' has impact across the organization. Changing the tone, while sometimes a vital necessity, can deflate morale, foster job uncertainty, and result in re-work (to suit new mgmt's needs/preferences).

  8.  

    ZERO advancement as well as ZERO pay increases!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Analyst
    Current Employee - Desktop Support Analyst

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    It's better than working in the fast food industry-?

    Cons

    System Integration Managers expect their employees to pick up the slack created by their incompetent hiring decisions. It is VERY much a one sided employment situation. Management reaps the benefits of the technical skill sets of some employees that are contracted to larger companies that out source these services.

    MOST people see some kind of performance/cost of living increase at these types of jobs...
    BUT NOT AT COMPUCOM!
    Management are the only CompuCom employees that receive increases.

    Advice to ManagementAdvice

    You might want to get "BACK TO BASICS" on your whole employee review and reward policy, if one even exists...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Field tech at compucom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Pros

    Okay place to get experience if you are starting with little to none in the IT field.

    Cons

    There is no sense of job stability and pay is not the best. After losing a large part of one of our contracts nearly half of my team was laid off.

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    Good first IT job. There is little room for advancement or pay increase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom full-time

    Pros

    If you have a heartbeat you can get a job at CompuCom. Good place to start a career and learn skills

    Cons

    If you have a heartbeat you can get a job at CompuCom. No company culture for retaining top talent. Pay raises pretty much non-existent since 2007. Most managers are hired from outside of the company which leaves very little room for upward mobility. If you are fortunate enough to be promoted to management, you are stuck dealing with underpaid and under-motivated people. Get in, get experience, get out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It's a start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Pros

    -Entry level opportunity
    - Experience
    -It's pretty basic

    Cons

    -Low pay
    -No pay increase
    -It's service desk

    Advice to ManagementAdvice

    Communicate more

    Recommends
    Approves of CEO

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