CompuCom Reviews

Updated August 15, 2014
Updated August 15, 2014
466 Reviews

2.6
466 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CompuCom President and CEO James W. Dixon
James W. Dixon
220 Ratings

Review Highlights

Pros
  • They do have a good work life balance and it is a pretty laid back atmosphere (in 14 reviews)

  • The ability to work from home (if you are in the right department (in 12 reviews)


Cons
  • No annual raises or cost of living allowance for 5 years and counting, period (in 17 reviews)

  • Salary doesn't match market value and no raises in the last 5 years (in 28 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Biggest Employer let down

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom

    Pros

    I was there 9 Years so pretty stable, you can move from team to team, so you don't get to burnt out.

    Cons

    Where to begin. Management is a joke, non experienced people managing groups of 20+ people. They say they use I-til v3 process orientation, but fail on delivery to the customer. Lose key contracts due to inexperienced service desk. Inexperienced because all the people that gain experience leave because of the lack of opportunity or they are forced out because their 3% raise they received annually for the last 9 years put them in they top of their cruddy pay band. Did I mention that management is a joke. Personelle skills is not there. HR doesn't listen to your issues. And Sr. Upper management is so friendly as long as you make them look good. When you bring your concerns to them they black list your employment there. I was laid off and then they told all my peers I was fired. Beware of this company they get you in, never promote you and they will walk all over you

    Advice to ManagementAdvice

    Treat your tenured employees like gold.

  2. 2 people found this helpful  

    Very Bad Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Services Technician  in  Boston, MA
    Former Employee - Field Services Technician in Boston, MA

    I worked at CompuCom as a contractor for more than a year

    Pros

    NONE Management lies, no values,no respect

    Cons

    They promise the world and DO NOT deliver. Temp to Perm is a total LIE. Mark my words they have no intention of giving you a permanent position.

    Advice to ManagementAdvice

    Treat people like people not animals!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    My Experience with Compucom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Supervisor  in  Austin, TX
    Former Employee - Site Supervisor in Austin, TX

    I worked at CompuCom as a contractor for more than a year

    Pros

    You will receive training for the position you hold

    Cons

    Pay for your own time off and holidays, They allow the company to use you up

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    3 people had strokes due t all fo the hours and stress and management doesn't care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom full-time for more than 3 years

    Pros

    Worked from home while putting in 12 - 14 hours a day.

    Cons

    Had 3 directors in 4 years. Upper management only looks out for themselves and their buddies. My entire group was constantly lied to about raises and promotions. Benefits keep getting worse and 401K is a joke Management would dangle promises of raises to keep you there working an insane amount of hours. Incompetent people were promoted to positions they have no business being in. Clients are leaving in droves. Lots of legal issue as well.

    Advice to ManagementAdvice

    Stop over working and under paying your people. The moral is very, very low due to management not living up to their promises or just flat out lying. Live up to the corporate values you preach.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    No advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Material Handling Tech  in  Minneapolis, MN
    Current Employee - Material Handling Tech in Minneapolis, MN

    I have been working at CompuCom full-time for more than 8 years

    Pros

    Hard place t get fired from. They require the employees to have a Biometric screening, then charge them each pay period if you fail

    Cons

    Very few increases. hard to get promotions he raises you get are small the best way to get a raise is to quit and get re-hired.

    Advice to ManagementAdvice

    Communicate better, help your employees ge the train and supplies they need to do their job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Do Not Trust This Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom part-time for more than 10 years

    Pros

    Teleworking (working from home), coffee, restrooms, parking, nice chairs.

    Cons

    CompuCom bought our company and said the employees were the most important part of the company. They said that they don't call them employees, but instead call them "associates." Then they laid everyone off and sent the jobs overseas. Those who stayed were asked to take major salary cuts. Also, terrible benefits.

    Advice to ManagementAdvice

    If you say the employees are the most important part of the company, then mean what you say!

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    CompuCom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom full-time for more than 10 years

    Pros

    They don't have any pros that I can write.

    Cons

    No appreciation for employ at all, it's all about Management and share holder profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    IT Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Technician  in  San Ramon, CA
    Former Employee - IT Technician in San Ramon, CA

    I worked at CompuCom as a contractor for more than a year

    Pros

    Steady paycheck. I can't really think of anything else positive about my experience here.

    Cons

    You're micromanaged by managers who can't stand the contractors that work under them. The managers are standoffish unless you're willing to kiss a lot of rear end. They don't give raises. They don't give praises. You're not expected to do anything except make them their commission. You have to watch your back. There's a lot of backstabbing and politics while working for CompuCom. You have to do your work and dodge a lot of bullets from the very company that places you at your job!

    Advice to ManagementAdvice

    Value your contractors. They're the reason why you're making money.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Less than forthcoming individual acquisitions, and subsequent misleading of affected staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom

    Pros

    There are not any positives for seeking any connection professionally or otherwise.

    Cons

    The entity treats its employees with smoke and mirrors as it relates to the status and security of individual jobs and the people who hold those positions.

    Advice to ManagementAdvice

    Adapt a straight forward approach with the employees of the company. There unto providing an honest relationship with the staff who are the backbone of the organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    CompuCom is almost as bad as Erie Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst  in  Erie, PA
    Current Employee - IT Analyst in Erie, PA

    I have been working at CompuCom full-time for more than a year

    Pros

    Local employment for IT contracted through General Electric. Diverse position and responsibilities. You can always use your skills to cleanup another incompetent employees mistakes.

    Cons

    The management are very good at passing the buck and not being concerned for the employee culture. The management are primarily concerned with "putting out fires" and scamming the employees into a bogus position. The pay scale will be very low and promised at one rate then dropped just before you get hired on from the temp to hire agency. The positions are hard to fill due to blatant manipulation by the hiring senior manger. They only seam to be able to hire the very desperate techs in a given area. Don't fall for the corporate greed mentality of CompuCom Management.

    Advice to ManagementAdvice

    Learn how to utilize your HUMAN resources instead of treating them like they are just a statistical number or a bonus for you when you hit your budgetary expectations from your own boss.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for CompuCom? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.