CompuCom

www.compucom.com

CompuCom Reviews

Updated January 23, 2015
Updated January 23, 2015
556 Reviews
2.6
556 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CompuCom President and CEO James W. Dixon
James W. Dixon
263 Ratings

Review Highlights

Pros
  • They do have a good work life balance and it is a pretty laid back atmosphere (in 16 reviews)

  • The ability to work from home (if you are in the right department (in 14 reviews)


Cons
  • No annual raises or cost of living allowance for 5 years and counting, period (in 19 reviews)

  • Salary doesn't match market value and no raises in the last 5 years (in 31 reviews)

More Highlights

157 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Parkersburg, WV
    Current Employee - Field Service Technician in Parkersburg, WV

    I have been working at CompuCom

    Pros

    Work life Balance is very good

    Cons

    No pay raises in five years

    Advice to ManagementAdvice

    pay attention to your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Internship was fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support Technician in Milpitas, CA
    Former Employee - Desktop Support Technician in Milpitas, CA

    I worked at CompuCom as an intern (less than an year)

    Pros

    Great experienced working in the Cisco sight area and lots of potential to grow in the company (Cisco)

    Cons

    different challenges and lots of potential to grow.

    Advice to ManagementAdvice

    lots of support from upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    IT Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom

    Pros

    The ability to work from home.

    Cons

    No training and a lack of leadership.

    Advice to ManagementAdvice

    Stop outsourcing key employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Will provide you with work. May not pay you like it.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Hillsboro, OR
    Current Employee - IT Technician in Hillsboro, OR

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    Plenty of opportunity to move up. They offer lots of options for continuing education, such as helping out with certifications.

    Cons

    Compensation is abysmal. Will put you in a low paying, high responsibility position, but pay you less, because you are new to the position, but never increase your pay.

    Advice to ManagementAdvice

    Acknowledge the hard work and dedication of your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Lots of responsibility with low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Seattle, WA
    Current Employee - Field Service Technician in Seattle, WA

    I have been working at CompuCom full-time (more than 5 years)

    Pros

    I've worked for CompuCom for almost 5 years now. I get to travel all over and meet people. Job is very "Self Paced" with little supervision and is perfect for people that are "Self Motivated". A very good start for your IT career. Lots of opportunity for training and certifications. Good benefits once you become a permanent employee.

    Cons

    Lots of work for low pay. Management team is not local. No pay raises for almost 5 years. Managers are slow to offer praise by quick to place blame when things go wrong. No support from help desk for serious problems. Help desk is out sourced to Mexico and India.

    Advice to ManagementAdvice

    Get local managers back in the mix and quit using managers from other states to manage local teams. For example, teams in Washington should not be managed by people from California. Company needs to setup, at the very least, yearly cost of living pay increases.

    Neutral Outlook
    Approves of CEO
  7.  

    I love the fact that your not in a office. The office is your car.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Tucson, AZ
    Current Employee - Field Service Technician in Tucson, AZ

    I have been working at CompuCom as a contractor (less than an year)

    Pros

    Same weeks you just get over worked.

    Cons

    Not always a 40 hours a week.

    Advice to ManagementAdvice

    Better communication with the staff.

    Recommends
    Negative Outlook
  8.  

    Overworked and undepaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Specialist in Harrisburg, NC
    Current Employee - Systems Support Specialist in Harrisburg, NC

    I have been working at CompuCom

    Pros

    Lots of personal time off once you have been around a while

    Cons

    Very tight fisted when it comes to money

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Boring work for more novice techs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Springfield, MO
    Former Employee - Field Service Technician in Springfield, MO

    I worked at CompuCom as a contractor (less than an year)

    Pros

    Flexible hours and decent wages for field technician.

    Cons

    Scattered management, never a guarantee of 40hrs

    Advice to ManagementAdvice

    Localize management and empower techs with some upward mobility

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good place to start and get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Technician in New York, NY
    Current Employee - Desktop Support Technician in New York, NY

    I have been working at CompuCom full-time (more than 8 years)

    Pros

    Its a good place to start your IT career.
    Good range of training tools at your disposal.
    They offer good Healthcare plan.
    They match what you invest in your 401k.
    They offer Vouchers for any certification(Comptia, Microsoft, Cisco, Apple etc).
    Get certified, get experience then get out of here.

    Cons

    They will hire you as an entry level Desktop Support tech with Low salary. After you start working, they will unload work that was not part of your initial job description.

    For example: Server support, data center operator roles, benchtop roles, infrastructure roles and Oncall 24x7

    Work and responsibilities increase but Salary stays the same.
    No career advancement.

    Advice to ManagementAdvice

    Salary and job description should match actual job responsibilities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fairly organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Field Technician in Mesa, AZ
    Former Employee - POS Field Technician in Mesa, AZ

    I worked at CompuCom full-time (less than an year)

    Pros

    Tasks are fairly straight forward, not much micro management.

    Cons

    Managers will never approach you directly to correct poor actions, they'll either pass it off to someone else or just blast out an email to the whole crew (Not mentioning names). That might be a Pro for some people.

    Doesn't Recommend
    Negative Outlook

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