Computershare Reviews

Updated March 25, 2015
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Computershare Chief Executive Officer Stuart Irving
Stuart Irving
3 Ratings

Pros
  • There are some great people here who work hard and really try their best to move the company forward (an uphill battle) (in 5 reviews)

  • Relaxed work environment (9 to 5) and work from home policy (in 5 reviews)

Cons
  • No communication between new hires and management (in 4 reviews)

  • No career development, management is poor, very little business growth, difficult to get to Edison location (in 3 reviews)

More Pros and Cons

20 Employee Reviews

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  1. Helpful (1)

    A stain on my resume

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Canton, MA
    Former Employee - Manager in Canton, MA

    I worked at Computershare full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefit packages. Wellness benefits. PTO can be negotiated at time of hire. Very flexible schedules supporting work/life balance.

    Cons

    No budget, company is in major cost cutting mode due to shrinking revenues. I was solicited for a position that evaporated 10 months later due to budget issues. Left a very solid career for an implosion.

    Advice to Management

    Find new revenue streams, invest in your technology and more importantly people! Training will help all from senior management to the task worker level.


  2. Borderline discrimination

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Canton, MA
    Former Employee - Call Center in Canton, MA

    I worked at Computershare

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They do have a very few competent managers that is professional and very good at knowing how to be an efficient manager.

    Cons

    Very angry and unfriendly co-workers. Incompetent unit leaders. Makes decision based on what they see versa seeking the truth or working with employees.

    Advice to Management

    Thank god your moving out of Massachusett. I am thinking of filing a discrimation suit.


  3. Service Desk for everyone but Service Desk staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Technician in Canton, MA
    Current Employee - Service Desk Technician in Canton, MA

    I have been working at Computershare full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Interesting hours for the different shifts, good people to work with, depending on what temp company your with the pay is good.

    Cons

    aside from managers everyone on the Service Desk are temps, high turnover rate, extremely long training procedure for new temps, no type of job security at all.

    Advice to Management

    stop dealing with only temps and hire on full employees. job security and benefits mean a lot in todays working world.


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  5. Helpful (1)

    Securities Specialist II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Securities Specialist in Jersey City, NJ
    Former Employee - Securities Specialist in Jersey City, NJ

    I worked at Computershare full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Co-workers were nice. you get a paycheck. flexibility. not much else to say about this poor company. i would not work for them in any circumstance. not a good atmosphere.

    Cons

    management treated people like expendable disposable commodities

    Advice to Management

    none


  6. Helpful (4)

    Only if you're desperate....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best part of this job were the people I worked with.

    Cons

    No pay for holidays. 10 PTO days which they expect you to use to use for holidays. Horrible Benefits. Poor Management. Poor training. There has been a "pay raise freeze" for years. Favoritism. Many technical problems and no updates on software or hardware. They bring in managers from the outside who have no idea how to do the job they're presiding over. No concern for their employees safety as they won't pay for snow storms or any other weather conditions such as hurricane Sandy.

    Advice to Management

    They've heard the advice and haven't listened so what would be the point?


  7. Helpful (1)

    You are just a number here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Client Intake in El Segundo, CA
    Former Contractor - Client Intake in El Segundo, CA

    I worked at Computershare as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Parking
    - There is mouthwash in the bathroom.

    Cons

    - No communication between new hires and management.
    - Computers, which should be the company's star point, are defective and disorganized.
    - Mostly staffed by undergrads and single elderly women.

    Advice to Management

    If you care about quality, you should actually talk to your employees.


  8. Helpful (6)

    Client Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Associate in Edison, NJ
    Current Employee - Client Service Associate in Edison, NJ

    I have been working at Computershare full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There is nothing positive to say about Computershare.

    Cons

    Horrible company to work for. You will be underpaid and overworked. There is no training or room for career development. Salary increase is only $500 to 1200 if its in the budget. Recently, I only got a little more of an increase because I gave my 2 weeks. I know it's not fair to other employees who work extremely hard. I reassigned because I received an offer of $80,000 for the same work.

    Advice to Management

    Acknowledge all your employees, because you will lose them all. CSAs deserve a higher increase. We are working with the client all day long. Without us the clients would not be satisfied with Computershare. Also, please stop the favoritism. We all work hard therefore we all deserve better compensation!


  9. Helpful (1)

    awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Associate in Jersey City, NJ
    Current Employee - Client Service Associate in Jersey City, NJ

    I have been working at Computershare full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Unable to think of one.

    Cons

    Everything, management and communication to employees here sucks

    Advice to Management

    invest in the employees and better technology


  10. Computershare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Workflow Analyst in Jersey City, NJ
    Former Employee - Senior Workflow Analyst in Jersey City, NJ

    I worked at Computershare full-time (More than 10 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    My immediate supervisor was above and beyond one of the best in my lifetime

    Cons

    They eliminated my job and I feel a bit of resentment


  11. No growth, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Edison, NJ
    Former Employee - Relationship Manager in Edison, NJ

    I worked at Computershare full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Some great people there, good for a short term opportunity, decent business model, pay was not bad

    Cons

    No career development, management is poor, very little business growth, difficult to get to Edison location



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