Computershare Reviews

Updated July 21, 2015
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Computershare Chief Executive Officer Stuart Irving
Stuart Irving
2 Ratings

Pros
  • There are some great people here who work hard and really try their best to move the company forward (an uphill battle) (in 5 reviews)

  • Relaxed work environment (9 to 5) and work from home policy (in 5 reviews)

Cons
  • No communication between new hires and management (in 4 reviews)

  • No career development, management is poor, very little business growth, difficult to get to Edison location (in 3 reviews)

More Pros and Cons

22 Employee Reviews

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  1. Being a manager at Computershare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Jersey City, NJ
    Former Employee - Anonymous in Jersey City, NJ

    I worked at Computershare

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Better benefits, pay, additional compensation programs, HR policies, and vacation than any of its industry peers. Pretty relaxed environment and you don't need to be the smartest in the room to succeed but you need to know how to build relationships and be nimble.

    Cons

    Management is more focused on how acquisitions will grow the company rather than investing time in employee development. Because senior managers are so externally focused, many bad actors are looting the business in open daylight.

    Advice to Management

    Audit employee surveys and turnover patterns and address any trouble areas before they become a long-term pattern. Also, this can help you find out what's working.


  2. We have not had a raise in about a year, but last October some departments received raises.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transactions Processor
    Current Employee - Transactions Processor

    I have been working at Computershare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people that I work with. Some discounts.

    Cons

    No raises, training is subpar, the upper management have no clue what's going on, also team leads. Only 15 days of vacation to start.

    Advice to Management

    Don't be afraid of change, listen to your employees, deal with under performers accordingly, take charge, stop playing the blame game, make more opportunities for people that actually want to grow within the company and also stop showing favoritism to people that are incompetent and do not do their job well. Stop rewarding those people with more percentage of a raise than anyone else. Stop asking people to add to their skillset for no incentive or money. It's definitely not fair to ask certain people to do more than everyone else with no raise, no money, no nothing. Basically get your ACT together!!


  3. Helpful (4)

    Potential great company is ruined by enterprise-approved abusive behavior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Canton, MA
    Former Employee - Software Engineer in Canton, MA

    I worked at Computershare full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Computershare is tops when it comes to benefits, pay, days off, insurance, 401(K), etc. compared to the competition. Management is serious about making money, a good thing if you work there because they recognize performance. On the surface, there seems to be an atmosphere of valuing employees and clients.

    Cons

    On the surface, there seems to be an atmosphere of valuing employees and clients but management allows bullies to stay in place, or rewards them, even in the face of egregious behavior. The whole environment becomes poisonous and employees and clients suffer the consequences. While management is serious about profits they refuse to invest in the aging software that is the foundation of the business. It's the only place these guys are cheap but it's creating a nightmare for the engineers and someone will come along soon with something better, faster, more secure and reliable and all the clients will go bye bye.

    Advice to Management

    Guys, you've thrown money and whatever you got to motivate people. Save your cash and fire the dead weight, the bullies and the idiots. I'm now at one of your competitors, making 80% of my Computershare salary. They wooed me with a positive and smart atmosphere. You'd be surprised at how productive and loyal a happy employee can be.


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  5. Helpful (3)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Canton, MA
    Current Employee - Anonymous Employee in Canton, MA

    I have been working at Computershare full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some nice workers, technology keeps improving some good benefits

    Cons

    Management out of touch with reality. Promises not kept. Mid level managers do not share information. Do not expect to be paid well or get a bonus or good merit raise, Been with the company 10 years and averaging 0.85% increase. Well below market value pay, Expect to do more with less for the same pay. No employee recognition except for anniversaries.

    Advice to Management

    Stop thinking everything is ok, moral is terrible. Instead of giving yourself fat bonuses, share it with the trench workers who actually do what the company gets paid to do. Recognize employees once in awhile.


  6. Computershare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shareholder Relations in Jersey City, NJ
    Current Employee - Shareholder Relations in Jersey City, NJ

    I have been working at Computershare full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    not much I can say

    Cons

    They eliminated the entire department without providing for employment elsewhere.


  7. Helpful (1)

    A company out of touch with how to delivery quality service and technology.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent benefits with good opportunity for lateral moves, possibly to other locations/countries. That's about it.

    Cons

    The buck never seems to stop anywhere at CPU. Failure to take action to punish or remove underperformers caused a total lack of accountability and quality by most people. There were definitely some great people at the company, but usually overworked cleaning up the mess left by others.

    Advice to Management

    Inaction with underperforming individuals destroys the top performers.


  8. Helpful (2)

    Going nowhere fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Canton, MA
    Current Employee - Systems Administrator in Canton, MA

    I have been working at Computershare full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pleasant coworkers. Casual environment. Work changes often. Lots of exposure to new technology.

    Cons

    Expected to work very long hours including nights and weekends. No bonuses. No comp time. No growth opportunities. Senior management keep fat expense accounts and work half as hard as their staff. Not a good environment for mid career.

    Advice to Management

    Reorg. Create growth opportunities. Recognize employee contributions with more than a pat on the back.


  9. Helpful (2)

    Not the place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Canton, MA
    Current Employee - Anonymous Employee in Canton, MA

    I have been working at Computershare

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Work life balance. They respect your time when you need it off. Friendly managers and coworkers. Employees are willing to help.

    Cons

    Low compensation. No recognition for work. No job growth opportunities. Opportunities are given to who you know, who management likes and not who deserves them. Not an organized company, they take things as they come, especially when there are acquisitions. Do not have a good strategy in place.

    Advice to Management

    Recognize and reward good workers.


  10. Helpful (2)

    Sleepy Environment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY

    I worked at Computershare

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Ok benefits Relaxed work environment (9 to 5) and work from home policy. Most people are nice and easy going.

    Cons

    Old technology. Forced to use clunky and poorly designed frameworks from Australia Not open to new ideas Little or no communication with senior management If you are looking for a fast paced and challenging environment, please skip this place.

    Advice to Management

    Try to listen to new ideas. Either retrain the incompetent people or cut them out. Make compensation comparable to industry level.


  11. Helpful (3)

    Learning experience was exceptional but overall not a place I would recommend to work at.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Computershare

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexibility of hours and shifts,on site cafeteria,great health benefits,clean building, proper air conditioning and heating systems. security desk, parking garage, Christmas and onsite health fairs.

    Cons

    smoker cliques,unprofessional employees gossiping and management favoritism,no future to advance, no positive recognition, bullying practices and mobbing environments.

    Advice to Management

    They should lead with more positive approaches to get the results they want from there employees and also create a more safer, non hostile and more professional working environment for there employees. Make sure everyone is treated as part of the team and demolish favoritism of any kind. Promotions and recognition should be based on an employee's work performance and not on how well they are liked.



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