Computershare Reviews

Updated August 3, 2015
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3.0
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Computershare Chief Executive Officer Stuart Irving
Stuart Irving
5 Ratings

Pros
  • There are some great people here who work hard and really try their best to move the company forward (an uphill battle) (in 5 reviews)

  • Relaxed work environment (9 to 5) and work from home policy (in 5 reviews)

Cons
  • No communication between new hires and management (in 4 reviews)

  • No career development, management is poor, very little business growth, difficult to get to Edison location (in 3 reviews)

More Pros and Cons

33 Employee Reviews

Sort: Popular Rating Date
  1. Hard Working Employees!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL

    I worked at Computershare (More than a year)

    Pros

    Wonderful coworkers, who have been there for a long time!

    Cons

    They should show more appreciation of the employees.


  2. Great for gaining experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwood, MA
    Current Employee - Anonymous Employee in Norwood, MA

    I have been working at Computershare full-time (More than a year)

    Pros

    Great benefits and training opportunities

    Cons

    Not a lot of opportunities to advance


  3. Helpful (1)

    It is what you make of it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transaction Processor in Canton, MA
    Current Employee - Transaction Processor in Canton, MA

    I have been working at Computershare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The staff is pretty good. They're understanding and flexible. Great benefits are given to you right away

    Cons

    My hours aren't too great. Company is moving to Kentucky

    Advice to Management

    Offer more formal training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Fairly Decent Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Computershare full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company is "Team Work" oriented. Worked alongside a great group of people. My colleagues and direct superiors were approachable and easy to get along with.

    Cons

    Computershare is an Austrailian owned company that acquires American companies on an ongoing basis. As a result, there is often a lot of restructuring taking place, which unfortunately, has led to quite of bit of downsizing, layoffs and jobs being outsourced overseas.

    Advice to Management

    Stop outsourcing American jobs! If you purchase an American company, keep the jobs in America!


  6. Helpful (2)

    Always in flux; low rewards for good work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Good benefits -Opportunity to learn new things -Able to work from home (role-dependent)

    Cons

    -Large company that doesn't consider impact on individuals -Frequent, disruptive, drastic changes -Low or no merit increases/bonuses, yet large amounts of money are being spent elsewhere frivolously -Low pay, nearly impossible to get a legitimate raise -There's no incentive to go above and beyond

    Advice to Management

    Remember that your employees are human beings. Recognize their value and reward them for it. There is currently no real difference between how a high performer and a poor performer are regarded.


  7. Helpful (2)

    Nice people, high expectations

    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Computershare full-time (More than 10 years)

    Pros

    Basically a very nice group of people. Even upper management is generally approachable and they do try to listen to the concerns of the employees.

    Cons

    The company is constantly trying to expand and this makes for some very onerous work schedules trying to meet deadlines. Some areas are highly political, with favoritism quite apparent. Training in many areas is inadequate, leaving people to train themselves as best they can while trying to accomplish tasks in areas where they have little expertise.


  8. Helpful (3)

    Going through the motions. Good job bad career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investor Services Representative in Chicago, IL
    Former Employee - Investor Services Representative in Chicago, IL

    I worked at Computershare full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation is good and the relaxed dress code is a nice benefit to have on hot summer days or very cold winter days.

    Cons

    New hire training is very long winded and a lot of time wasted sitting around waiting for system to work properly. Quarterly training is irrelevant because employees understand that management doesn't take into a account quarterly test scores in yearly review. Office moral is very low due to lack of communication by the managers. Very hard to advance within the company.

    Advice to Management

    Why do employees have to attain manager written approval to apply for other jobs within the company? Management engage the employees and ask for feedback. Employees are frustrated about favoritism and lack of communication by managers. One employee said the managers act like a sort of "secret society" and I tend to agree.


  9. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Canton, MA
    Former Contractor - Customer Service Representative in Canton, MA

    I worked at Computershare as a contractor (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice place, decent workers

    Cons

    Hours weren't great 6pm-11.. very little advancement room

    Advice to Management

    Look at your temps more a lot of them are really good workers


  10. Helpful (1)

    IT management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Computershare as a contractor (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and benefits. There was a great lack of communication between management, all the way down to the engineers or DBAs. Business had zero understanding of IT and IT has no insight in business.

    Cons

    This place will pigeon hole any position and make it impossible to grow. After years of pushing to grow, I gave up and left the company and have made stellar strides since.

    Advice to Management

    Good people will leave if they aren't recgonized and nurtured.


  11. room for advancement but don't expect to be paid well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Computershare full-time (More than 8 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Room for advancement, good work colleagues, interesting work and good time off benefits. In locations with multiple work groups great opportunities to advance or do different jobs within the company but if you started in a job below the pay band don't expect ever be paid what you should be.

    Cons

    The compensation if you advance from within is poor, the company pays in the proper pay range for a position if they hire from outside but not internally.

    Advice to Management

    Proper compensation goes a long way to an engaged and motivated workforce.



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