Con-way Truckload
2.9 of 5 15 reviews
www.con-way.com Joplin, MO 1000 to 5000 Employees

Con-way Truckload Reviews

Updated Jan 16, 2014
All Employees Current Employees Only

2.9 15 reviews

                             

33% Approve of the CEO

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Saul Gonzalez

(3 ratings)

62% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
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  • Disapproves of CEO

 

Arrogant and Manipulative

Anonymous Employee (Current Employee)

I have been working at Con-way Truckload full-time

ProsPay is pretty good. Equipment fair. Conway facilities in Joplin okay.

ConsI am a current employee and am floored by how mean-spirited this company is. During orientation I was told how wonderful and unmatched this company is. Not reality. I have been with Conway a year and still am amazed at how dishonest the FM's are. You can really tell that FM's think that truck drivers are dumb low lifes who have no choice than to drive a truck. They are very cunning at how they twist their words to make you feel that "you matter." Also, was on hold for an hour and five minutes with road service. Average is about forty five minutes. The mechanics in Joplin are even more rude. This may sound like an exaggeration, it's not. Word of advice, you want to make it here, brown-nose.

Advice to Senior ManagementLike what you do.

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Superior attitude, inferior culture

Anonymous Employee (Former Employee)

I worked at Con-way Truckload

ProsNone in five words or more

ConsThey love to threaten, bully, and fire employees. Protect your reputation -- stay away from Con-Way

Advice to Senior ManagementFire your training department, root out the other bullies. You SHOULD strive to be what you claim to be, but all your drivers know it's a joke.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Disappointing

Anonymous Employee (Current Employee)
Joplin, MO

I have been working at Con-way Truckload full-time for more than 5 years

ProsI wish I could think of something good to say.

ConsDriver's are not treated well and some of the upper management have no idea or experience in the trucking industry. The "good buddy" system runs wild in the operations department. If you go to the right gym, are not a woman, are not goal oriented and have no desire to help the company grow you will be successful.

Advice to Senior ManagementTake better care of the people that care about the company and weed out the lazy people that are there for a pay check. Anyone that sleeps in front of their employees should be gone.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

6 months. I'm Ready quit because of the hassles and no money.

Driver (Current Employee)
Joplin, MO

I have been working at Con-way Truckload

ProsClean terminals, a lot of nice people, mostly outside of headquarters, clean trucks. Good cafeteria in Joplin. Paid weekly. Highlight home time where ever you want to go. Some local dispatch guys will tell you all the loads and allow you to pick what you want. This is awesome when you get to pick what you want.It should always be that way. Forced dispatch sucks.

ConsAlways on hold with dispatch, road service, and shop for a long time. They will slap a service failure on you quick but never on a dispatcher for not responding to you or giving you the wrong address. They want to know when you start home time and when you will be coming back on duty. As you arrive on duty they never have a plan for you so you can sit for hours waiting for a load. Never can seem to get a preplan. They hide all pick up and delivery windows from drivers so its a game you have to play with them. If they say deliver by 8am if you say you can't them they come back and say O we have a window until Midnight or whatever. This game sucks. Maintenance shop in Joplin is so SLOW. They will hold you up for days. Best thing is to take your maintenance issues home so you get more home time. They are making great profits but still haven't given us a 401k. Was told in training we would make .30c until 30000 miles then jump to .32c. Well that change to 600000 miles.
Home time is 2 day for 14 out but they somehow lose the request and get you home later. Medical insurance is not good for new hires. Its either a $2000 or 4000 Deductible until your 2nd or 4th year. No dental until your 2nd year. In my 6 months I have only had 2 weeks of 3000 plus miles and the rest has been 2000 and below. Dispatchers lie about everything and play dumb. I called HR to confirm a few things and even they couldn't believe what the dispatcher said. Shortly after me calling HR I got a phone call from my Fleet manager (dispatcher) with a whole new attitude on the correct policy. These games they play suck. Drivers are the most dedicated employees in the company. We live in a company truck 24/7 then get screwed around when we want to go home. You have to beg for more than 2000 miles. Drivers at any company should be treated better being that they are the dedicated ones in the end living at the company. Sign on trailer says It's Better Here. Hummm??? :(

Advice to Senior ManagementCompany has so much potential to be the best. Great outer shell. Lots of freight. But VERY POOR planning from planners and dispatchers for your drivers. We sit to long waiting for loads with no pay. You ask use to help save fuel, but leave use sitting. I don't want to Idle trust me, I want to be rolling. You beg use to fuel at terminals or freight yards but offer us no incentive for doing this. I'd rather get free food and points by going to fuel stations. Pay Drivers their worth. Match home time of other companies like JB or Marten 12 out 2 off. Using OTR or Regional drivers for 4 or 5 hours for a local run 10 miles away and only paid $20 bucks is again poor planning. Local drivers should only get these. Make detention pay automatic, Pay layover pay starting after 12 hours not 48. Make us feel valued. Allow for service failures on dispatch as easy as you do on drivers. They fail me more often than I do them. President needs to get out of the office and be visible and interact with drivers weekly.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Con-way Truckload reviews and ratings — including employee satisfaction and approval rating for Con-way Truckload CEO Saul Gonzalez. All reviews posted anonymously by Con-way Truckload employees.