Concentra Reviews

Updated July 23, 2015
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Ted Bucknam
13 Ratings

Pros
  • Good dedicated people and good work/life balance (in 7 reviews)

  • good benefits and bonuses with PTO (in 5 reviews)

Cons
  • I hope the upper management that is there gets a clue on how to handle people (in 10 reviews)

  • Unfortunately no one dares to utter a word to provoke change for fear of their position (in 6 reviews)

More Pros and Cons

56 Employee Reviews

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  1. Helpful (1)

    CTD Concentra big clinic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinic Therapy Director in Baltimore, MD
    Former Employee - Clinic Therapy Director in Baltimore, MD

    I worked at Concentra full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy Job, do not need to be a good therapist to thrive in this setting, hands on is discouraged and documentation is easy and quick. Always have a MD or DO or PA or NP on staff so you have no real responsibilities and they do not expect much from therapy so you can kick the can if you want

    Cons

    Workers compensation need I say more, no support from management at all, in fact they try to throw you under the bus if need be, have to deal with a lot of crap that you have no control of, work with not only other therapists and support staff and MDs and PAs, but also MAs and front office staff. Clinics are extremely busy and you have to see a lot of new patients without adequate time to see them. For some reason they think it is a priviledge to work here, but it is actually a much more stressful job than any other that I have had as a therapist in my whole career and you get much much less out of it. Patient's are essentially forced to come down to therapy, so it is as close to LTAC for outpatient therapy as you can be.

    Advice to Management

    Support your clinicians better and do not change your plans every other week


  2. Doctor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doctor
    Former Employee - Doctor

    I worked at Concentra

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Allow Flexible work schedule. Multiple locations.

    Cons

    Directors and their office staff micromanage work by professionals.

    Advice to Management

    Allow qualified professionals more autonomy.


  3. Helpful (1)

    Management by crazy metrics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Therapy Director in Houston, TX
    Former Employee - Center Therapy Director in Houston, TX

    I worked at Concentra full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Well, the caseload is interesting. The benefits are decent. This is a tough question to answer because theres really very little to like about Concentra.

    Cons

    I had much more clinical and management experience than my supervisor and he felt intimidated by it and refused to take the advice of me or other employees with more experience. Managers ofter wrote up employees for things based on something someone heard from someone else that was untrue. Management quick to throw people under the bus to cover for their own mismanagement.

    Advice to Management

    Show appreciation for your people. There was a wealth of practical management and clinical experience that could have benefited the company if the area manager would listen. Advice intimidated management when it should be welcomed.


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  5. Helpful (1)

    none

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at Concentra full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    very faced paced, makes day go by very fast

    Cons

    Very short staffed. requesting days off is difficult. no breaks. always on your feet

    Advice to Management

    its hard to run a ship on a skeleton crew


  6. Helpful (1)

    Sales reps doomed for failure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New Haven, CT
    Current Employee - Account Executive in New Haven, CT

    I have been working at Concentra

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good, hard-working people at the center level who want the company to succeed.

    Cons

    expectations on sales force is pathetically unrealistic and every new compensation plan they throw at us keeps getting worse and worse as the company tries to dig itself it out of the hole they put themselves in. The most recent Sales conference call demonstrated the absolute dysfunction of the department

    Advice to Management

    Completely inadequate processes to input or update client account information which creates service failures, lost clients, and an ineffective use of our time. You're missing the boat about where you're headed with account segmentation.


  7. Helpful (1)

    Referral Coordinator - Plano, TX

    Former Employee - Referral Coordinator in Plano, TX
    Former Employee - Referral Coordinator in Plano, TX

    I worked at Concentra (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The trainer was really nice and helpful, but the culture of the floor is in contrast, extremely different.

    Cons

    I was hired on as a "Concentra Temp." No agency involved. No benefits. A coworker there harassed me by showing me pornography on his phone. He showed up to work late and drunk. He is still employed here. Managers from other teams insulted me during lunch because I eat foreign food that smells funny. The integrity of this office fails to exemplify their so called "Orange Book Values."

    Advice to Management

    You have allowed the integrity, culture, and environment of your office to deteriorate. You turn a blind eye to the issues causing this. Your leadership is broken and you don't even know it. I have no advice to give you. You are beyond help.


  8. Helpful (1)

    Medical Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant in Bridgeville, PA
    Current Employee - Medical Assistant in Bridgeville, PA

    I have been working at Concentra full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Love the patients I work with. Very Busy makes the day pass by quick.

    Cons

    Not enough money for all the work you do. Upper management only wants to see high numbers and scores, doesn't care about their employees. To many changes every time we have a meeting.

    Advice to Management

    Quit playing favorites, treat employees better, find better training standards. Better health insurance options


  9. Helpful (1)

    Medical support specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Support Assistant in Denver, CO
    Current Employee - Medical Support Assistant in Denver, CO

    I have been working at Concentra full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Steady work, no weekends. Plenty of clients to keep afloat

    Cons

    Overworked, skeleton crews way too much micromanagement

    Advice to Management

    Better pay for front line employees


  10. Helpful (2)

    VP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Dallas, TX
    Former Employee - Vice President in Dallas, TX

    I worked at Concentra

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None at all. Terrible all the way around.

    Cons

    Terrible work environment from top down. Sexist, racist comments fly all the time. Horrible treatment of employees. Worst place I have ever worked in my life.

    Advice to Management

    Quit


  11. Helpful (2)

    Driver-Front Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver-Front Office in Newark, NJ
    Former Employee - Driver-Front Office in Newark, NJ

    I worked at Concentra full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no "Pros' that come to mind when I think about my experience there.

    Cons

    The "Cons" may be to numerous to list all. One of many negatives about the Concentra experience would be disengaged management. There is very little communication and management is trained to emphasize the negatives and minimize the positives. Hard work is not recognized keeping morale low for the purpose of turning over their staff every few years which a manager once admitted privately. There are no pay raises but they think nothing of adding more work to a already over worked underpaid staff. Most managers are also not qualified for their positions creating a difficult work environment.

    Advice to Management

    There is no advice to give management because they are not open to changing procedure.



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