Concur Reviews

Updated August 15, 2014
Updated August 15, 2014
191 Reviews
4.1
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Concur Chairman and CEO Steve Singh
Steve Singh
153 Ratings

Review Highlights

Pros
  • The work is fairly fast paced, but people have a good work life balance (in 20 reviews)

  • A lot of opportunities for growth (in 8 reviews)


Cons
  • Work-Life Balance - Not unusual for some IT employees to work 60 hour weeks (in 9 reviews)

  • Too fast paced, too much information (in 6 reviews)

More Highlights

16 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Increasingly negative culture. Product issues. Micromanaging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Concur full-time for more than a year

    Pros

    Market leaders in the industry
    Charismatic founders

    Cons

    Too many cons to enter here. See below.

    Advice to ManagementAdvice

    The culture has shifted drastically and has become very negative
    Leadership is giving contradictory priorities
    Leadership claims to be transparent but acts in a manipulative manor
    Reactive management is increasingly micromanaging
    Work life balance is theory and rhetoric

    Client implementations rarely go smoothly and it is a known issue with no resolution
    There are many challenges with stability of the core products with an undefined cause
    Clients are complaining

    They are trying to hire top talent and then manage them like they are fresh out of college
    The onborading process is a mess for new hires
    Quotas are build so that all year reps and managers are under plan, then leadership provides urgent triage uplift late in the year. Even great reps rarely feel successful and there are always fire drills.
    So few reps are hitting their current number yet they continue to raise quota and shrink territory

    --- advice for management ---

    Fix the product issues. Stop expecting so much growth when you are struggling to get to your number and no one feels successful. The competition is getting better and you need a model to sell into the SMB space that is simple for customers to procure and implement. There are too many internal meetings; stop touching everything all the time, it only provides confusion. Stop taking about the culture of transparency while keeping everyone in the dark until the last minute. Don't talk about work life balance when people can't use all of their vacation days.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Worst experience of my entire career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Concur full-time for more than 3 years

    Pros

    Decent pay but you can make a lot of money in a thousand better companies.

    Cons

    Extremely unorganized, high turnover in management, little to no internal support. You can send emails all day long, call people, send instant messages, and you will still get no responses. Leadership has no idea how to work internal processes and procedures so you have to get in line with 800 other people for assistance from a SME and often times they have to recruit help as well. Customers are very frustrated because they have the same issues in trying to get help. This company doesn't "do the right thing" in taking care of their employees. Segments are not friendly with each other and often times stab each other in the back.

    Advice to ManagementAdvice

    Start completely over!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Incompetent QE management at all levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Design Engineer - Test  in  Bellevue, WA
    Current Employee - Senior Software Design Engineer - Test in Bellevue, WA

    I have been working at Concur full-time for more than 3 years

    Pros

    I cannot find one pros to add here, getting ready to move out

    Cons

    QE management lacking technicals skills , disrespectful to people
    Management promoted in less than a year? Don't we already pay them to do their job, do we need to promote them every 8 months or so?
    For non manager QE not a lot of growth opportunities after senior level.

    Advice to ManagementAdvice

    Trainings for management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 9 people found this helpful  

    A shooting star on the way to burn out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Seattle, WA
    Former Employee - Regional Sales Manager in Seattle, WA

    I worked at Concur full-time for more than a year

    Pros

    The founders appear to be nice people. Lots of people have been there from the beginning. Easy to sell if you know how to open high level doors.

    Cons

    The nepotism runs rampant among the long timers. The long timers do not have fresh outlook because they haven't been out there in forever. The ability to assimilate fresh blook and thoughts is nonexistent and will be the demise of the company

    Advice to ManagementAdvice

    Rewrite our systems. Replace or retire some of your longest employees. They are poison to your company and are threatened by anything new even if it increases revenues and decreases sales cycle times and expenses. HUGE EGOS HAVE TO GO.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 4 people found this helpful  

    The Quality Assurance group is Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Concur full-time for less than a year

    Pros

    The company is a market leader in travel and expense software

    Cons

    The senior qa management is incompetent not a single one of them have any experience running a qa org.

    They act as a know it all but their reports actually laugh at their incompetency. I did not get any direction or support from my management and I was promised the world and when i delivered, the promises vanished.If incompetency was bad enough the management actually horrible at listening to their reports and acting on it. Never een such low morale among the employees as I have seen with the qa team at concur.

    Advice to ManagementAdvice

    The senior management is incompetent and a bunch of misfits. If you want the qa team to be successful hire smart people

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 9 people found this helpful  

    Sweatshop....Horrible place..horrible culture..this place is setting itself up for failure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Vienna, VA
    Current Employee - Senior Software Engineer in Vienna, VA

    I have been working at Concur full-time for more than a year

    Pros

    I am thinking long and hard...and I have nothing positive to say about this SWEATSHOP. You won't even want your worst enemy to work for this horrible company. They fired a bunch of people in front of my very eyes at their first mistake....no 2 weeks notice nothing...just fire people at will. Yeah...nothing nice to say here

    Cons

    Sweatshop...
    Management doesn't appreciate your efforts ( even if you do 60+hrs per week)
    Treat people like scum
    Filled with prejudiced people...
    NO SDLC
    NO Software process
    CHAOTIC at best
    No doubt they will fail...Concur Government Edition ( horribly managed)...you are bound to fail.

    Advice to ManagementAdvice

    You should see beyond the stock price...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    What a joke of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Redmond, WA
    Current Employee - Senior Software Engineer in Redmond, WA

    I have been working at Concur full-time for more than a year

    Pros

    good and nice people. good benefits and competative salaries,but other than that you will not find good with this company

    Cons

    BAD technology - Classic ASP is the main developing language
    BAD Architect - people that are not batter than junior developers were pointed to be architects which have no idea of design patters or how to develop a quality code.
    There was / is an initiative to move to MVC3 (yeas 3 not 4) from classic ASP but even with this model the way they write code (MVC C# etc) is as if they were still developing ASP code
    You will not find ownership there. People don't care what they are doing and how it is been done. No share knowledge, common answer around here is "I DON'T KNOW". Wiki pages is a bad word the way they write documentation about common practice is sharing a one note page

    Advice to ManagementAdvice

    be managers stop writing code

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Possible Career Suicide looking at historic and future company challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA

    I have been working at Concur

    Pros

    Great offerings
    Big exciting huge promises.
    Lot of rotating managers to learn from.

    Cons

    Dangerous for anyone currently employed
    to risk an ever changing management landscape.
    United Healthcare - could be the WORST in WA
    Based on other HR dept, caregivers hospitals doctors

    Advice to ManagementAdvice

    Confusing with so many groups that communicate
    very little to each other. It's a small company
    and needs to get honest about not being honest.
    Nothing worse than using progress as an excuse for
    For bad ownership behavior. It starts from the top.

    Doesn't Recommend
    Disapproves of CEO
  10. 8 people found this helpful  

    Run don't walk as fast as you can away from this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Seattle, WA
    Former Employee - Regional Sales Manager in Seattle, WA

    I worked at Concur

    Pros

    Financially stable with cash in the bank
    Leader in the market place
    Good place for men to work
    Good place for college grads to work out of collage

    Cons

    Nepotism, Very very dysfunctional company. Heavy middle management with limited experience. Does not know how or doesn't want to integrate new employees. Management has to be right. No regard for performance during re-orgs, They have no idea or even desire to integrate new employees. Last in first out even if you out perform and are number one in the US or the World. HR has been known to share confidential information.

    Advice to ManagementAdvice

    Turn the company over to professionals to run. You're about to hit a really big wall in technology.
    Eliminate nepotism or you will not ever be able to transform as you get bigger. Encourage long term employees to get some exposure to other software companies as the world has changed drastically since they joined.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Experience was not what I hoped for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA

    I have been working at Concur

    Pros

    They do offer good benefits and depending on the mgr usually allow to telecommute. Have some intelligent people on most of the teams.

    Cons

    No work life balance. Management doesn't listen to employees feedback. HR doesn't help the employees with issues and strictly states the company line. Constantly trying to change things without giving anything a chance.

    Advice to ManagementAdvice

    Work on internal communication between departments Continually trying to grow teams too quickly and creating poor morale in many of the departments.

    Doesn't Recommend
    No opinion of CEO

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