Concur Reviews

Updated June 25, 2015
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Concur CEO Steve Singh
Steve Singh
2 Ratings

Pros
  • Work-life balance is incredible here (in 24 reviews)

  • Concur is a highly desirable employer and leader in the SaaS Corporate Travel and Expense space (in 9 reviews)

Cons
  • Work/life balance can be an issue (in 9 reviews)

  • Company is experiencing some growing pains, and transitioning has been imperfect (in 7 reviews)

More Pros and Cons

30 Employee Reviews

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  1. Helpful (4)

    One ward stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Design Engineer in San Francisco, CA
    Current Employee - Senior Software Design Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Concur full-time (More than a year)

    Pros

    This review is for Tripit only. People are really nice and friendly. Food trucks everyday. Closer to Cal-train station

    Cons

    They are still using Sympony1.x framework, they never upgraded the framework and never will. They'll tell you in an interview that they are moving to Python don't believe them, I have being here for over a year and nothing has changed and nothing will. Once a week they have release and you have to be available for it late at night and it can take any where from 1hr to 3hrs. You won't learn anything, you won't make any significant contributions. Most people get frustrated and leave. Salary and benefits are below average. Absolutely no innovation, no passion.

    Advice to Management

    Hire more resources and pay competitive salary. Change or update technical stack.


  2. Helpful (1)

    Current Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tyson's Corner, Fairfax, VA
    Current Employee - Anonymous Employee in Tyson's Corner, Fairfax, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Concur full-time (Less than a year)

    Pros

    The people that work here are great at there job, work hard and really want to help to customer. They are nice and helpful.

    Cons

    Management has implemented a few policies that make it harder for us to do our job as well as micro manage their staff. At least at my office location a career path seems to be lacking.

    Advice to Management

    You have assembled a great group of people. You need to give them more rope as well has prove that you value them by showing there are promotion opportunities if they preform well.


  3. Helpful (8)

    Downhill, quick.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Concur full-time (More than 3 years)

    Pros

    Few, if any. Pretty good flexibility depending on your team. Compensation below avg. Benefits below avg.

    Cons

    A lot of talk about growth, expansion, YoY profit, but no really incentive for us the employee to *want* to work there. I'd say about 80% of folks there are there simply for the paycheck. Since the big acquisitions, I've seen things go from okay to bad, to really bad, then get me the hell out of here. Seems like all the senior executive management saw where the company was headed and cashed out big time when they sold it to SAP. Tech is out-dated and no longer revolutionary.

    Advice to Management

    Care about your employees. We aren't metrics. Offer competitive compensation packages and don't rely on 15yr old technology.


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  5. Helpful (2)

    Regional Sales Executive, SMB

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Executive in Bellevue, WA
    Current Employee - Regional Sales Executive in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Concur full-time (More than 3 years)

    Pros

    - OK pay - Good benefits - Work from home

    Cons

    - Negative approach from management - Flavor of the month sales strategy - Company culture

    Advice to Management

    - Work toward improving culture, and make people feel like they are more than a number on a spreadsheet - Improve negative approach by management - Stop changing sales strategy every quarter


  6. Not a Place that Allows Much Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Support in Eden Prairie, MN
    Former Employee - Help Desk Support in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Concur full-time (More than a year)

    Pros

    Friendly people, located in a great city (Eden Prairie), nice outdoor area for lunch/social hours

    Cons

    Unsightly work environment (all cement building, layout leaves for no interaction between coworkers/different teams), very difficult to either move up in your current role or to advance to a different department

    Advice to Management

    Make everyone feel like their job is important


  7. Helpful (5)

    Egotistical, silo'd leadership barely running a huge company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Concur full-time (More than a year)

    Pros

    Can dress casual at corporate office, and bring pets to work. Great work/life balance in regards to flexibility. If you stay long enough, you can move to new areas to try new positions without starting over at entry level.

    Cons

    Everyone works in silos just trying to push their own goals, with no accountability within work streams. Leadership thinks they are building great strategies, but they dont know how to execute and change this large of an organization...so its always confusing and ineffective.

    Advice to Management

    Focus more on how to do something well, not just what new things to do. Work to bigger goals than just your bonus, and set your employee goals to align to their executional items that drive business efforts, not just the overall sales numbers.


  8. regular office job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Bellevue, WA
    Current Contractor - Anonymous Contractor in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Concur as a contractor (More than a year)

    Pros

    company is growing good, be patient and there should be advancement opportunity. people are generous. not as much personal growth when you are in a big company. pay is reasonable

    Cons

    monthly parking is about $150, same as Symetra building, i think they do have bus pass? heard from an accountant their book is kinda messy. seems like a pretty high employee turnover rate. the manager ended my temporary contract on the last hour of my last day, no notice at all. temp agency called a week after wondering why I haven't turn in my time sheet, not aware of they ended the contract without notice. Can't say the whole organization is like that, but that didn't seem very right to me. Anyhow, a year after I was gone, I found the people from that team, all working in different places.

    Advice to Management

    Not sure what to say.


  9. Helpful (5)

    Lack of innovation; poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Concur full-time (More than a year)

    Pros

    - Good place to begin your career as a product manager or engineer - Well recognized brand with user base that loves the product - Financial backing from Concur

    Cons

    - Poor place to develop into mid-level or executive employee due to lack of innovation and mentorship - Engineers and product managers have recognized the lack of innovation, leading to several resignations - Poor product development practices: too many people who want to be product managers rather than focusing on their own responsibilities - Weak mid-level managers: Although they are nice, they do a poor job of being leaders and pushing game-changing initiatives. - Losing advantage to other competitors, who are continually catching up to TripIt

    Advice to Management

    You have a difficult issue to solve. First step is to recognize that you have an issue; I remain unclear whether management at TripIt or Concur recognize the problem. Second step is to be more proactive in removing ineffective managers. At the end of the day, if you make no changes, TripIt will continue to function and the product will remain loved by end users. However, the company will continue to fall behind in terms of innovation.


  10. Helpful (5)

    No work-life balance; lackluster HR department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    I worked at Concur full-time (More than a year)

    Pros

    The company is doing well and is constantly growing which is a positive. The opportunity to grow or try new things is good. The people that work with at Concur, as a whole, are a fun bunch.

    Cons

    Compensation for non-sales roles are on the low end of the competitive range and even getting a bump in salary after year is joke compared to how many hours you put in. I worked in the HR department, and you start out feeling OK with how slowly things move and how many hours you are working because the department as a whole is understaffed, but then nothing changes and it becomes normal to work close to 60 hours a week and still feel like you aren't getting anything done. Management has taken this approach to maximize workload per person which only results in a stressful department and unhappy employees. Also, the way promotions work (at least int he HR department) is they want you to do your normal job and then whatever new role you might move into it BEFORE they consider promoting you and even that is a big IF so you end up doing the job of two people for the price of one. A big thing that was a deterrent for me was the lack of direction, communication, and engagement on the team I was in within the HR department.

    Advice to Management

    Work on internal moral. The culture and environment in the HR department is lacking - it's not upbeat, there isn't a positive vibe, and it's not very collaborative (it has an 'every man for himself' vibe). If there was a more competitive base pay, I think employees would be a lot happier.


  11. Helpful (3)

    Lacking in maturity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Concur full-time (Less than a year)

    Pros

    Nice & talented folks overall Good perks – i.e., Free coffee and soft drinks Excellent benefits - Decent bonus, plenty of PTO

    Cons

    Strangely quiet – People clamped to their desk w/headphones on staring at their monitors vs. a collaborative & energetic atmosphere. IT Maturity – Tribal Knowledge is valued and rewarded internally. No functioning SDLC. Project roles are unclear. The 'bare minimum' set of deliverables are produced on projects, with zero re-usability built in. These practices will not scale to anticipated growth. Work-Life Balance - Not unusual for some IT employees to work 60 hour weeks. Micromanagement – Several one-on-ones per week, plus, several team meetings, with the smallest details of our work being scrutinized almost daily. Many starts and stops on tasks due to daily changes in priorities.

    Advice to Management

    Employee satisfaction surveys such that problematic managers can be more easily identified.



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