Continental Airlines Reviews

Updated July 17, 2015
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Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
26 Ratings

Pros
  • the flight benefits were great too (in 31 reviews)

  • Continental had great travel benefits and forward thinking in regards to technology (in 29 reviews)

Cons
  • Middle management was extremely clueless as to the direction of the company (in 8 reviews)

  • Also, the company has completely changed and the service has gone down hill since merger with United Airlines (in 4 reviews)

More Pros and Cons

63 Employee Reviews

Sort: Popular Rating Date
  1. Corporate Sales Manager

    Former Employee - Corporate Sales Manager in Cleveland, OH
    Former Employee - Corporate Sales Manager in Cleveland, OH

    I worked at Continental Airlines (More than 10 years)

    Pros

    Most rewarding experience and best overall airline company to work for. Great culture and team work. Communication was great and benefits were awesome.

    Cons

    No wage increase since 2001... wages frozen after 911.


  2. Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continental Airlines full-time

    Pros

    Alot of flight time, travel experiences, and great benefits! Not to mention decent pay, see the world, explore destinations, and get paid for it!

    Cons

    Far away from home, home base and seniority make growth in the company very slow paced. pay only began when the cabin door closed instead of the moment you get on the shuttle or arrive at the terminal

    Advice to Management

    Well not much now, they've merged with United Airlines, I wish they had invested a bit more in cross training


  3. Reservations

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Continental Airlines part-time

    Pros

    I love my Job, I work from home so I love it

    Cons

    I have no complaints, great company to work for.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Continental was a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continental Airlines

    Pros

    Continental had a clear strategy and mission. Senior management was strong and trusted by employees across multiple work groups. It was a fun and exciting place to work. People were proud to say they worked for Continental.

    Cons

    The compensation was below market for most work groups. The value of the flight benefits had diminished over time. There were some internal politics


  6. Extraordinary working relationship between hangar level management and labor. Very coop and rewarding, great airline!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Maintenance Technician (Mechanic)
    Former Employee - Aircraft Maintenance Technician (Mechanic)

    I worked at Continental Airlines full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good contract, good face-to-face relationships with supervision and good all-around experience overall! Great mechanics to work and learn with, for the most part!

    Cons

    United showed up and destroyed the good working relationships between labor and supervision! Lies and deceit!

    Advice to Management

    Good, positive working relations is ALWAYS better than adversarial! When everyone can sit down together and talk about how to make the airline better, it can't fail! Unless, of course, higher management interferes!


  7. Helpful (1)

    GREAT PLACE TO WORK!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Flight Attendant in Houston, TX
    Former Employee - International Flight Attendant in Houston, TX

    I worked at Continental Airlines full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great travel benefits and working rules. Great pay and co-workers were the BEST in the business.

    Cons

    Some short overnight trips and being on "reserve" for the beginning of my career as a Flight Attendant. Also, the company has completely changed and the service has gone down hill since merger with United Airlines.

    Advice to Management

    United Airlines name, reputation, and the inflight employees have damaged the wonderful reputation Continental had as a hometown airline! Continental had the best service and ground crews. Now with the injection and combination of the United employees, things have gone down hill. I am sad for the Seasoned veteran Employees who worked so hard to make the reputation for CAL and in one stroke of a pen from executives have ruined it by merging with UAL. The tail may be the same but the company sure isn't. The ratings below are for CONTINENTAL NOT United.


  8. Helpful (1)

    Too Bad it's gone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Houston, TX
    Current Employee - Marketing in Houston, TX

    I have been working at Continental Airlines (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    All around great place to work

    Cons

    Merger with United destroyed it


  9. Helpful (1)

    Loved it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continental Airlines

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Free flights, free flights, free flights

    Cons

    Middle management was extremely clueless as to the direction of the company.


  10. One of the best careers...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative
    Current Employee - Administrative

    I have been working at Continental Airlines full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Management support, fair compensation, flexible schedules and generous travel benefits!

    Cons

    Possibility of undesirable shifts--until you accrue seniority.

    Advice to Management

    Go back to the basics, don't let the unions run the company.


  11. Loved it - best corporate work culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Houston, TX
    Former Employee - Marketing in Houston, TX

    I worked at Continental Airlines full-time (More than 10 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Upward mobility for profession and supportive management

    Cons

    Low pay which can counter the great benefits received



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