Continental Airlines Reviews

Updated August 17, 2015
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48 Employee Reviews

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  1. Was furloughed

    Former Employee - International Reservationist in Tampa, FL
    Former Employee - International Reservationist in Tampa, FL

    I worked at Continental Airlines full-time (More than a year)

    Pros

    I loved working in reservations. the flight benefits were great too.

    Cons

    I got laid off because of the bad economy

    Advice to Management

    get unionized


  2. It's fine

    • Work/Life Balance
    Former Intern - Human Resources in Baltimore, MD
    Former Intern - Human Resources in Baltimore, MD
    Recommends
    No opinion of CEO

    I worked at Continental Airlines as an intern (More than a year)

    Pros

    Fee for travel (not airfare) on standby for pleasure travel.

    Cons

    Flying standby means being granted a seat on your flight after all paying passengers have been awarded their seat and after every employee with an earlier hiring date than you have been awarded their standby seat. Good luck ever getting on the airplane. If the aircraft or flight cancels, you're on your own merit and can be stuck for days.


  3. Helpful (2)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Continental Airlines full-time (Less than a year)

    Pros

    - Bases available - EWR, IAH, CLE, IAD, DEN, ORD, LAX, SFO ( subject to change, open only when there is a need) - Guarantee 83 hours on reserve

    Cons

    - Days off as reserve (10 days off as reserve but company can move 6 of those 10 days) - Reserve call out system - (2) 4 hour on call periods, or 8 hour on call, or 24 hour on call. - On reserve for the whole month - If you are Quick Called, you must be in the airport within 2 hours - 1K/GS customers get first choice of meal inflight, and are seated in the last row of first class,

    Advice to Management

    - How do you expect inflight crew to sell more food/alcohol for, when we are not given any commission for it. - The GS customers think they have too much power, and the company already know that because Inflight has been complaining about it, but they are not doing anything about it. - Live a few days in our shoes and let's see if the way you want us to provide customer service works. - Tell catering to come on board with us on our flights, and let's see if their cooking instructions work. - Since merging with United, Continental customers and workers are have seen a decline with customer service. - Stop short staffing flights, we need more FAs to provide the customer service you want. - Bring back Gordon Bethune


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  5. Continental was a great company, United's ways and methods are prevailing.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Disapproves of CEO

    Pros

    The culture and teamwork. displayed on a daily basis.The travel benefits along with the excitement of working for a great airline.

    Cons

    Underpaid compared to industry standard. Management has their favorites, .Promotions are given to those who are liked and not always the most qualified.


  6. Started off Great but then.....

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Houston, TX
    Former Employee - Senior Financial Analyst in Houston, TX
    Recommends
    No opinion of CEO

    Pros

    -Work-Life balance was incredible. Time off is very flexible, whenever needed. The first manager I had would let us go early sometimes for happy hour! (too bad things didnt' stay that way) -Travel benefits are unmatched. -Lot of good people to work with (depending on group)

    Cons

    -Salary was mediocre compared to industry average. Lot of "new hires" fresh out of college. -Difficult to move up the ladder. -A lot depends on the group you are in. My first team was incredible, I loved it. Then they had cutbacks and I moved into a group that was horrible. Can be "clickish".

    Advice to Management

    Don't get caught up in the corporate madness. Remember your employees are what run your company.


  7. Helpful (1)

    The flight benefits were great

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Houston, TX
    Former Employee - Senior Analyst in Houston, TX
    Disapproves of CEO

    Pros

    The benefits were great at Continental Airlines. We got to see a lot of the world.

    Cons

    Advancement is based on who you know, not what you know. The merger will dampen it even further.

    Advice to Management

    Don't lose the original Continental Airlines company culture.


  8. Helpful (4)

    An experience everyone should have, for a while...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Houston, TX
    Current Employee - Senior Analyst in Houston, TX
    Disapproves of CEO

    Pros

    Pre-merger: The flight benefits are the draw for 99% of the employees. It can be difficult to fly as a passrider but once you figure it out, your set. This is especially true if you don't have small kids or have the flexibility to travel without them. Depending on your work-group, the management can be fair, balanced, driven, inspiring, and all the other things you want from a management team. Typically, if you put in the effort, you are rewarded with an enriching career experience and expanded knowledge of both the Travel Industry and your particular field. So much so, you don't care that the average seniority is 15+ years, making advancement difficult.

    Cons

    The salary scale, compared to industry standards (in your field of expertise, not the airline industry) is nowhere near competitive, so if you can't take advantage of the flight benefits, don't bother. Post-merger: Employees generally feel as though they are completely left in the dark. From what we have been told so far, the flight benefits will no longer have the drawing power they once had and flying as a passrider will be next to impossible. The vaunted Continental Culture is being slaughtered. The degree of politicking, lying, and outright unethical treatment of a vast majority of employees is astounding, from the average employee's point of view. It seems clear so far that a majority of the management team selected from Continental to join the 'new' United were NOT the folks that made the Continental Culture a premier employment opportunity. Additionally, the management 'grunts' that made Continental the success it was, fostering the camaraderie and productive environment, are in most cases being treated as expendable fodder. It is difficult to see past all the jockeying for the few positions in the merged company to believe it will be an environment worth working in or a company you want to be involved with. The attitude and the culture trickle down from the top, and right now the wrong decisions are being made about who should be in those top spots.

    Advice to Management

    Unfortunately, the merger puts everyone in a difficult position. So far the trend seems to be selecting business oriented managers with no people skills at all. This is potentially great for the share holders in the short term. However, the key talent is noticing and it may be too late to stop the exodus. 'Dignity and Respect' appears to be a philosophy of the past.


  9. Helpful (1)

    I enjoy my job very much, but my direct management team is not very good.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Approves of CEO

    Pros

    The best thing about Continental AIrlines are the flight benefits and profit sharing.

    Cons

    My direct managers are out-of-touch with its employees because they demand respect, yet they are unwilling to give it.

    Advice to Management

    The merger of Continental Airlines and United provides a unique opportunity to get it right, I can only hope it will happen!


  10. Helpful (2)

    Not a view from the top

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Newark, NJ
    Current Employee - Flight Attendant in Newark, NJ
    Disapproves of CEO

    Pros

    space available flying, medical and dental

    Cons

    oversold flights, poor work rules

    Advice to Management

    na


  11. Helpful (1)

    Good Job for college students that need flexible scheduling.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Humble, TX
    Former Employee - Ramp Agent in Humble, TX
    Recommends
    Approves of CEO

    Pros

    Excellent Benefits - 401k, Vision, Health, Dental Insurance. Flight Benefits - You can pretty much fly anywhere around the world for free. Using vacation passes you can sit first class. Work in team environment and meet new people daily. You have a lot of freedom. If you do you flights and get them out on time you won't have any problems. Very flexible schedule.

    Cons

    Extreme physical work. Sometimes loading 200+ bags on airplane manually. Unsatisfying pay scale. They started me off at $10.00 hourly and it takes 10 years to get to $19-20 per hour. Top of the pay scale is $20.00 hourly.

    Advice to Management

    Management at Continental Airlines was pretty good. I never had any problems with management or supervisors.



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