Continental Airlines

  www.united.com
  www.united.com

Continental Airlines Reviews

Updated October 14, 2014
Updated October 14, 2014
199 Reviews
3.7
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
77 Ratings

Review Highlights

Pros
  • the flight benefits were great too (in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits (in 29 reviews)


Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable (in 8 reviews)

  • Also, the company has completely changed and the service has gone down hill since merger with United Airlines (in 4 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I enjoy my job very much, but my direct management team is not very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Continental Airlines

    Pros

    The best thing about Continental AIrlines are the flight benefits and profit sharing.

    Cons

    My direct managers are out-of-touch with its employees because they demand respect, yet they are unwilling to give it.

    Advice to ManagementAdvice

    The merger of Continental Airlines and United provides a unique opportunity to get it right, I can only hope it will happen!

    Approves of CEO
  2. 2 people found this helpful  

    Not a view from the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant in Newark, NJ
    Current Employee - Flight Attendant in Newark, NJ

    I have been working at Continental Airlines

    Pros

    space available flying, medical and dental

    Cons

    oversold flights, poor work rules

    Advice to ManagementAdvice

    na

    Disapproves of CEO
  3. 1 person found this helpful  

    Good Job for college students that need flexible scheduling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ramp Agent in Humble, TX
    Former Employee - Ramp Agent in Humble, TX

    I worked at Continental Airlines

    Pros

    Excellent Benefits - 401k, Vision, Health, Dental Insurance.
    Flight Benefits - You can pretty much fly anywhere around the world for free. Using vacation passes you can sit first class.
    Work in team environment and meet new people daily.
    You have a lot of freedom. If you do you flights and get them out on time you won't have any problems.
    Very flexible schedule.

    Cons

    Extreme physical work. Sometimes loading 200+ bags on airplane manually.
    Unsatisfying pay scale. They started me off at $10.00 hourly and it takes 10 years to get to $19-20 per hour. Top of the pay scale is $20.00 hourly.

    Advice to ManagementAdvice

    Management at Continental Airlines was pretty good. I never had any problems with management or supervisors.

    Recommends
    Approves of CEO
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  5.  

    For Sale.. Wait Sold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Continental Airlines

    Pros

    To be largest airline in the world
    Good business sense to merge but not to move to Chicago.
    Good flight benefits, till they last

    Cons

    Got sold too cheaply
    Moving to a more expensive city. Doesnt make business sense
    Culture wont be the same
    Will loose friends in the process of merger

    Advice to ManagementAdvice

    Doesnt matter. Executive management wont listen. They didnt listen to employees in IAH or ORD when they just decided to move to ORD without offering any legitimate reasoning.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Great P/T job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CSA in DFW, TX
    Current Employee - CSA in DFW, TX

    I have been working at Continental Airlines

    Pros

    Excellent travel benefits. Great flexibility

    Cons

    Lower level management is not very good.

    Advice to ManagementAdvice

    Change up the status quo.

    No opinion of CEO
  7.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Planning Manager in Houston, TX
    Current Employee - Financial Planning Manager in Houston, TX

    I have been working at Continental Airlines

    Pros

    People are very friendly and job schedule was very relaxed.

    Cons

    There is limited opportunity for growth.

    Advice to ManagementAdvice

    They can be more dynamic

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Run over from technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Reservations Agent in Houston, TX
    Current Employee - Reservations Agent in Houston, TX

    I have been working at Continental Airlines

    Pros

    Flight benefits, flexibility, wages good once you top out.

    Cons

    Wages horrible when you start, layoffs are rampant in the industry, must be very flexible, technology will wipe out this division eventually to a bare minimum. You can't work here unless your better half can afford to pay the bills.

    Advice to ManagementAdvice

    Be clear with employees, be fair in compensation, respect senority throughout. It never makes sense that our CEO after bonuses makes $2400/ hour for a job that can be done for much less. Want to return to profitability? Try cutting from the top. CEO wages enough to pay 125-300 other workers for the entire year depending on how much they make!

    Recommends
    Disapproves of CEO
  9.  

    No value to the Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant in Newark, NJ
    Current Employee - Flight Attendant in Newark, NJ

    I have been working at Continental Airlines

    Pros

    Global Airline with a very nice product

    Cons

    Don't want to pay reasonable wages especially for those who live in the state of New Jeresy with the highest property tax in the nation POOR middle management with very little leadership skills.You need to treat your employees like you want your employees to treat the customers.

    Advice to ManagementAdvice

    Walk in the shoes of the varies work groups before making some key business decisions CEO should go under cover to get a REAL WORLD PICTURE .STOP GIVING LIP SERVICE about dignity and respect it is LONG GONE Manage by intimidation will never work in the long run

    Disapproves of CEO
  10.  

    It' all about the senority.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Reservations Agent in Houston, TX
    Current Employee - Reservations Agent in Houston, TX

    I have been working at Continental Airlines

    Pros

    Continental has a great benefits and good insurance compensation. Jobs are flexible and coworkers are great.

    Cons

    It's all about senority. I have been there for 11 years and was unfortunately part of the furlough in the coming months. The jobs here have fluctuated due to the economy, jet fuel prices, and lower demand. Once you top out it's, $19/hour not including your incentives, bonuses, holiday overtime ect.

    Advice to ManagementAdvice

    I think management needs to rethink how they treat their employees. Res aents put the customers on the flights. If it weren't for the agents, there would be not much of Continental today. The new CEO, Smisek is cutthroat and willing to do anything so he can get his $750,000 paycheck ( not including bonuses). If anything, management needs a paycut and a furlough. Can you imagine he needs $375 an hour...add up the bonuses and were up tp $600/ hour maybe more. Bad on the heart is all I can say. Step on everyone else to be on top is the name of the position.

    Disapproves of CEO
  11.  

    neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Continental Airlines

    Pros

    free flights, very very very very very flexible with scheduales, can be a lot of fun, get to meet lots of new people.

    Cons

    low pay, not likely to increase, rude customers, people are annoying, crammed all together in little spaces, not good with heights

    Advice to ManagementAdvice

    if you want a very flexible job with a lot of different travel oppertunites and free flights this is the way to go!

    Approves of CEO

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