Glassdoor is your free inside look at Convio reviews and ratings — including employee satisfaction and approval rating for Convio CEO Gene Austin. All 6 reviews posted anonymously by Convio employees.
88% of the CEO
Gene Austin
Former Employee – worked at Convio full-time for more than 3 years
Pros – Convio had very strong senior leadership, a great mission with a reasonable work/life balance and a well organized workspace with decent benefits and salaries.
Cons – The company tended to be balkanized and highly political. The company always felt that it was solely on a march to get investors paid out. Budgets were squeezed to force teams to make do with less, particularly when it came to supporting customer needs. Middle management was mostly weak and suffered from too many revolving door hires from the local tech scene.
Advice to Senior Management – My advice would no longer be relevant since the acquisition by Blackbaud.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-30 08:08 PDT
Former Employee – worked at Convio full-time for more than 3 years
Pros – Convio supported community service efforts.
Cons – Satellite offices were not well managed.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-05 06:31 PDT
Current Employee – been working at Convio
Pros – Convio has a mission which is worthy of the effort we put into. It feels good to help non-profit organization.
Cons – Some groups are too tied into the way things are done. Internal change is hard. Management relies on the good old boy network to make missions. If you are not part of the network, your view is not wanted.
Advice to Senior Management – Don't try to do more with less.
decide on what important and staff appropriately.
Departments need a vision for the future and manager need to share the vision
No, I would not recommend this company to a friend
2011-07-20 14:47 PDT
1 person found this helpful
Current Employee – been working at Convio
Pros – Flexible location/remote employment
"family"-type atmosphere
Pay is competitive
Cons – Micromanagement in sales department
lackluster/disheartening feedback when you excel
Advice to Senior Management – Praise those that do well
Stop having so many quarterly training sessions; let your folks actually SELL!
Yes, I would recommend this company to a friend
2010-03-26 18:10 PDT
Former Employee – worked at Convio
Pros – Fairly relaxed and fun environment, nice people and working for good causes. Nice work/life balance. A lot of younger people working there is great.
Cons – Not much of the newest and best technology. Poor business mapping and user experience / web design is poor and is a constant client feedback.
Advice to Senior Management – Spice it up a little and push a little harder.
2010-03-01 23:04 PST
Former Employee – worked at Convio
Pros – The Volunteer Time Off policy allowed workers to give back to the community.
Employees were allowed to work independently without excessive micro-management
Cons – More senior positions were treated more fairly
Middle managers were more extensions of the upper management and did not make independent decisions
2011-05-13 08:25 PDT
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No thanks – I'll just look around