Copart

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Copart Reviews

Updated February 2, 2015
Updated February 2, 2015
35 Reviews
2.0
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jay Adair
35 Ratings

Review Highlights

Pros
  • It's your average 8-5 job but yeah you do overtime during the busy season just like any employee would (in 7 reviews)

  • Good benefits and diverse working conditions, and job security (in 6 reviews)


Cons
  • Upper management is absolutely clueless about how to successfully run a used car purchasing program (in 9 reviews)

  • Sometimes there are long hours, but that's to be expected in just about any job (in 8 reviews)

More Highlights

35 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    I'd look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart full-time (more than a year)

    Pros

    40 hours a week.
    Good pay.
    Opportunities to move up.

    Cons

    Management is terrible. No one ever has a clue as to what is going on.
    They are refusing to pay overtime. Any OT you get, you have to leave early so you ate at an even 40.
    Not enough staff. You work like a dog. It's like a sweat shop. And after you work so hard, you get zero recognition.
    There's a new program meant to improve employee moral company wide, it's terrible. You have homework...yes i said homework. I'm not in school anymore, i just want to come to work, do my job, and go home.
    The technology here is so old and outdated. The main system is constantly crashing.
    Normal employees don't get real computers. You can only run one window of Internet before the whole thing crashes.

    Advice to ManagementAdvice

    Tell and show your employees that you appreciate them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Not a positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart

    Pros

    It is close to home.

    Cons

    Short staffed no clear expectetions. Csrs are the lowest thought of position. No work life balance.

    Advice to ManagementAdvice

    Managers need to communicate more. Hire more people. There would be less turn over if staff didn't feel overwhelmed all of the time. Take an interest in your staff, say good morning at least! Look for the good in people instead of the bad. Show staff what's in it for them so they don't feel like they are working hard for someone else to get rich off of! Teach all managers that staff are human brings, with feelings and lives outside of work. Really listen to lower level staff when they have concerns or soloutions to problems.

    Approves of CEO
  3. 2 people found this helpful  

    Assistant General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Copart

    Pros

    Pay was Good
    Opportunity to travel
    Never Dull
    Not a conventional desk job
    Benefits
    Stock Performance
    Job Security

    Cons

    Vague, undefined, constantly changing goals from Upper management.
    Many Saturdays, late nights/early mornings work with no bonus opportunity, in additional to 24/7 on call for alarm calls.
    Nepotism/Cronyism
    Being held accountable for problems that were not your responsibility
    Job Security

    Advice to ManagementAdvice

    Stop trying to be everything to everybody. Allow some autonomy. Appreciate employees. Stop changing the rules all the time

    Doesn't Recommend
    Negative Outlook
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  5. 6 people found this helpful  

    On a bullet train to burnout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Copart full-time (more than 10 years)

    Pros

    Okay pay for managers. (Not so great when weighted against the overall stress levels and hours you put in) 401K match and ESPP are good programs.

    Cons

    -- little work/life balance for managers (3 AM false alarm call? Up and at 'em!! Vacation? Realistically you'll be able to take 3 days a year or so.)
    -- Goals and metrics by which you are measured and evaluated are a constantly moving target and generally not communicated until you're several months into the fiscal year.
    -- The staffing model is so outdated and unrealistic that any absence, illness, or even employee vacation means everyone has to go from high pace to frantic pace if there's to be any hope of getting everything done within the timeframes required. Which leaves managers tied to their facility 50-60 hours/week.
    -- Little job security for managers. It's made very clear if you don't dance to the music...they'll find some other monkey.
    -- Top heavy...seem to be more corporate administrators than ops employees. All the while ops employees run themselves ragged.
    -- no perspective. Enormous, multi million dollar mistakes at the corporate level are all part of the rich tapestry of the academic journey that will ultimate broaden experience and learning. Whereas even the smallest mistakes at the operations level are the worst thing that's ever happened in the history of the universe and you might be the most worthless human being to take up space on this or any planet.
     -- it's a completely different company today than even 5 years ago. It's all about knee jerk reactions to isolated incidents while ignoring large, systemic issues. The "company culture" is nothing more than a masquerade to create a facade of a healthy, happy work environment with satisfied employees. In reality, it is a fear based culture based on brow beating and negative reinforcement.

    Advice to ManagementAdvice

    Get back in touch. Really try to understand what you're asking people to accomplish with limited/outdated/ cumbersome resources and a nearly pathological eye on the bottom line. Or just keep creating and naming six figure salaried Directors....maybe that'll work!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Copart Response

    Jan 27, 2015Vice President Human Resources

    Thank you for taking time to post. From your feedback, I understand that you are frustrated with the apparent lack of work-life balance that you are experiencing in your role as General Manager ... More

  6.  

    Family company not so much anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart full-time (more than 3 years)

    Pros

    Amazing peers to work with although many are fearful for their jobs and this is weighing down the positive atmosphere

    Cons

    Copart was touted as a family owned company but isn't so much any longer. After many changes in senior management the company is being run more by Indians who are clueless to the way the company should be. Morale is down tremendously and people are fearful for their jobs due to so many losing their jobs. Benefits are not where they should be especially vacation and PTO time and no ability to work from home periodically as company motto is all employees should be in office

    Advice to ManagementAdvice

    Take the company back as a family owned environment and listen to the what you're employees are saying. Most are fearful to really say what they are thinking but lots being said behind closed doors that is not flattering to some senior management. Copart can become that great place to work again but changes are necessary at the top level especially in technology

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Copart Response

    Jan 14, 2015Vice President Human Resources

    Thank you for your input! Shortly after your review posted we announced a change to the Company's vacation policy based upon market research and employee feedback. From a benefits plan perspective ... More

  7. 1 person found this helpful  

    Two let go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Copart

    Pros

    None at all not from me not know

    Cons

    Not able to fit in. Too unprofessional

    Advice to ManagementAdvice

    Listen watch observe then correct. No more bandaid fix. Solutions

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Copart Response

    Dec 2, 2014Vice President Human Resources

    Thanks for your review. I was disappointed to read that you felt unable to fit in and that the workplace was "too unprofessional". I'd like to learn more about why you feel that the workplace was ... More

  8.  

    Rudderless ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart full-time (more than 3 years)

    Pros

    Co-workers are great people to work with.

    Cons

    Listed in the section below to Management.

    Advice to ManagementAdvice

    Re-engage your people. Your getting too big too fast and and the ball is being dropped everywhere. You are no longer the leader in technology - so what do you have to stay ahead of the competition - nothing. You have many dissatisfied employees and don't have a clue what is being said behind closed doors. You promote customer service yet hire a bunch of unethical people to run CDS, you can't have it both ways. You put the yards in a very difficult situation of having to deal with these clowns. You may want to rethink transparency with your sellers. You promise the world and expect the yards to deal with it when the you have many flawed programs and policies. You create your own problems letting customers into your day to day business. You may want to open your eyes, the subhaul issue has been spreading across the country for some time. Contrary to what you believe subhaulers aren't all stupid and they aren't a dime a dozen. Nobody is going to keep working for you just because your Copart. For once try being proactive with something/anything, trying to fix everything on a case by case basis may save a few dollars up front but, it will cost you down the road. There are too many issues to address in this forum like Yard Security issues, space issues, no goals or objectives going into month four of the current fiscal year, GM review process, ever changing bonus plan, and disorganization at the corporate level like I have never seen before. For God's sake open your eyes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Copart Response

    Dec 2, 2014Vice President Human Resources

    Thanks for your input. Based upon your statements in the "Advice to Management" section it is clear you have more concerns and I would be happy to set aside some time to meet with you to discuss ... More

  9. 1 person found this helpful  

    ERP implementation timeline unrealistic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fairfield, CA
    Former Employee - Anonymous Employee in Fairfield, CA

    I worked at Copart (more than a year)

    Pros

    Solid IT work group. Good business model.

    Cons

    Unrealistic expectations of ERP conversion. Layoff of the wrong people at the wrong time.
    Disappointing benefits.

    Advice to ManagementAdvice

    Listen to the people who are/will be doing the actually work.

    Doesn't Recommend
  10. 4 people found this helpful  

    Great company to own stock in, poor place to work with little structure at corporate level & top down leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fairfield, CA
    Former Employee - Anonymous Employee in Fairfield, CA

    I worked at Copart full-time (more than a year)

    Pros

    This is a strong business with solid growth potential and the ability to expand globally. It is a recession proof business as well. There is a fast pace and decisions are taken quickly - no big committees, just sr. leadership buy in and you can go. The leadership really knows their business from top to bottom which is refreshing - no business school execs at Copart - they can drive a loader!

    Cons

    Compensation is poor, bonus is not structured and based on sr. leadership's mood about you, all decisions are taken by President and CEO, there is not trust or delegation - even small expenses require presidential approval. There is no planning framework or strategy as leadership runs the place by the seat of their pants and changes directions quickly and not always wisely. There is a good ol boys club atmosphere and if you can get in that club you can make a bunch of money - but its a tough club to crack and only a very few of the top insiders get there - those guys make tons of money.

    Advice to ManagementAdvice

    Do some better planning, share the wealth with a structured bonus program and profit sharing. It's a good company to own stock in and it wouldn't take much to make it a great place to work - take the effort to do so guys!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Review of Copart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Analyst
    Former Employee - Technical Support Analyst

    I worked at Copart full-time (more than 5 years)

    Pros

    Mon-Fri 8-5, Large cubicles at corporate offices, however their are yard positions available that I am not to familiar with.

    Cons

    Fairly frugal in the compensation, and raises. Insurance is too expensive. Terrible communications between departments.

    Doesn't Recommend
    Neutral Outlook

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