Corrections Corporation of America

  www.cca.com
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Corrections Corporation of America Reviews

Updated Jul 27, 2014

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All Employees Current Employees Only

2.7 72 reviews

69% Approve of the CEO

Corrections Corporation of America President, CEO, and Director Damon T. Hininger

Damon T. Hininger

(49 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Good pay,good benefits,days off,paid time off (in 5 reviews)

  • Good pay, good benefits, paid vacation, paid holidays, paid sick time, guaranteed forty plus hours a week (in 3 reviews)


Cons
  • Prison stays understaffed(to line the business's pockets) so that means mandatory overtime; make you come on your day off, or write you up (in 4 reviews)

  • Unprofessional upper management (in 4 reviews)

More Highlights
20 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    Dead end entry level job

    Correctional Officer (Current Employee) Wilmington, DE

    ProsPlenty of overtime if you want it.

    ConsWorking conditions are poor, policy's and rules are not clear and management changes the rules to fit there needs. No wage increases at anytime. Officers bring in contraband regularly . Staff is lazy and unwilling to help.

    No, I would not recommend this company to a friend

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    Could be great

    Anonymous Employee (Former Employee)

    ProsCorporate organization has a solid and profitable outlook on the future

    ConsToo Many to count. However, "life/work balance" is preached but not respected

    No, I would not recommend this company to a friend

    • Culture & Values
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    CCA is political and unfriendly company. Trying to be like government they have lost their family feel.

    Director (Current Employee) Nashville, TN

    ProsBig company benefits and opportunities to advance in a fairly stable industry. Some great individuals work here, if you are looking for a JOB, it's a good one. If you can just put in your time and go home without caring, CCA is right for you.

    ConsWatch your back! Advancement is all about manipulation of systems and politics, so gossips and rumors and favors rule. Mistakes are rarely admitted. Nothing is quite as it seems, and nothing is explained until after it happens, so you always feel unsettled. Things are constantly changing, and they keep trying new things, but keep people in the dark.

    Advice to Senior ManagementStop following lawyers and politicians, or you will go the way of the country. Stand out, be excellent. Get out of the politics game and be honest with our own people. Stop trying so hard to be like everyone else!

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Corporate Focus is Fine, Facilities Need HELP

    Its A Secret (Current Employee) New York, NY

    ProsIf you are interested in working in the Criminal Justice field and want to move up relatively quickly, then CCA can be a decent choice since it has 60+ facilities scattered across the U.S.--bearing in mind that most of them are in the South or Southwest. The corporate office (Facility Service Center/FSC) is actually the best part of CCA in my opinion even though I work at a facility. Corporate has excellent leadership who really do have the best interests of the company in mind, and the leaders are actually competent in what the do-something that is unfortunately relatively rare in many organizations of any size. Corporate has a lot of talented people and does come up with some great ideas and initiatives.

    ConsMany of the facilities suffer from VERY high turnover, in the neighborhood of 50% or more. This turnover and understaffing means a LOT of overtime for correctional staff whether they like it or not. In the facilities which are not unionized and have the lower-paying state contracts, the overtime may not necessarily be a bad thing for those who are trying to support a family.

     A lot of the facilities are also located in tiny towns in the middle of nowhere so there is a very clannish atmosphere with the whole 'friends 'n families" system that comes into play with hiring and promotions at the facility level. The position I have allows me to interact relatively frequently with other facilities and I hear the same complaint from other facilities about cliques and nepotism. I guess it is probably difficult to draw a larger applicant pool of non-related individuals when the nearest city is 50+ miles away though. At my facility, the issue is with supervisors being related to non-supervisory staff...

    The nature of the job for Corrections Officers can be stressful to some extent because they are working with inmates who can be disorderly, verbally abusive, or (infrequently) physically combative towards to officers. It isn't uncommon to hear the CO's state that the stressful parts of their jobs are the supervisors and not the inmates. Quite a few of the Senior Correctional Officers are rude over the radio, lack professionalism in general, and do not properly train the officers in their area. Shift supervisors also can act this way towards officers. Personally, I don't understand it because any other place that I have worked this unprofessionalism would not be tolerated.

    Advice to Senior ManagementRetention initiatives should be considered since all of this turnover in security staff is not conducive to the goal of providing a secure environment and impacts morale negatively. It's also costly from a recruiting and training standpoint. First-line supervisors and shift supervisors need serious development, and pay for officers need to be looked at.

    You have a great corporate team, but your facilities need a lot of help. Spend some time at the facilities and do some troubleshooting and also look at them to make sure they are acting in the best interests of the company. If facilities would implement some of the corporate initiatives more fully, they would be better places to work--send some FSC people to help this happen and make sure they actively involve the facility leadership team to sell them on the idea.

    No, I would not recommend this company to a friend

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    My experience with this had it's highs and lows but overall it was not good.

    Correctional Officer (Current Employee) Chattanooga, TN

    ProsThis would be a good job if we were treated with respect. There are no pros I can think of.

    ConsThe Leadership sucks. The pay is low. There are no pay raises. And the forced 16 plus hour shifts are wrong. No wonder you have a 88% turnover rate.

    Advice to Senior ManagementQuit acting like your better than everyone else. Trust me your not. Stop the 88% turnover rate.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Easy job, with a lot of politics and drama with staff.

    Correctional Officer (Current Employee) Whiteville, TN

    ProsThis is one of the better paying jobs in my area, if you have no degree. It's an easy job. Decent benifits package.

    ConsThere are a lot of cliques. Everything is a popularity contest. The pay is low for the job you do. It is considered a hazardous job, but you barely make over min wage.

    Advice to Senior ManagementTreat your people better. We like to see that we're appreciated for the work we do, especially on night shift. Raise the pay. We put our lives in danger for $5 less per hr than most low paying police departments, to do the same job. Promote based on who can do the job and not who's popular.

    No, I would not recommend this company to a friend

    • Culture & Values
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    My short time in private corrections

    Correctional Officer (Current Employee) Eloy, AZ

    ProsLots of hours available if you want them, and sometimes if you don't.

    ConsGossiping staff members, so if you don't want "everyone" to know then don't tell "anyone." Also don't expect inmates to be disciplined the way policy states. They will get way with a lot so just grin and bare it. Lastly there is a lot of family relationships among staff so be careful who you say anything to.

    Advice to Senior ManagementMentor new security staff. If no one explains the correct procedures it will not be done correctly.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    It was not very good and old boy system not good for an outsider to come in from another career.

    Case Manager (Former Employee) Eloy, AZ

    ProsIf you want or need a job then they will hire you.

    ConsNot a very professional environment.

    Advice to Senior ManagementStop the old boy network and bring in fresh outsiders.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    Facility staff are generally great to work with. The corporate staff are unethical and are only interested in their job

    Business Manager (Former Employee)

    ProsOpportunity to move to other facilities

    ConsTalked down to by corporate staff who have little knowledge of your job

    Advice to Senior ManagementPractice what you preach

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    If it was ran like it should it would be great

    Detention Officer (Current Employee) Gainesville, GA

    Prosgreat pay easy work not to many problems with inmates

    Consthe management is a joke and they don't seem to want to fix any problems

    Advice to Senior Managementfire yourselfs and get someone who knows what they are doing

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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