Corrections Corporation of America

  www.cca.com
Work in HR? Unlock Free Profile

Corrections Corporation of America Reviews

Updated July 27, 2014
Updated July 27, 2014
73 Reviews

2.6
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Corrections Corporation of America President, CEO, and Director Damon T. Hininger
Damon T. Hininger
50 Ratings

Review Highlights

Pros
  • Good pay,good benefits,days off,paid time off (in 5 reviews)

  • Good pay, good benefits, paid vacation, paid holidays, paid sick time, guaranteed forty plus hours a week (in 3 reviews)


Cons
  • Prison stays understaffed(to line the business's pockets) so that means mandatory overtime; make you come on your day off, or write you up (in 4 reviews)

  • Unprofessional upper management (in 4 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Dead end entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer  in  Wilmington, DE
    Current Employee - Correctional Officer in Wilmington, DE

    Pros

    Plenty of overtime if you want it.

    Cons

    Working conditions are poor, policy's and rules are not clear and management changes the rules to fit there needs. No wage increases at anytime. Officers bring in contraband regularly . Staff is lazy and unwilling to help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Could be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Corporate organization has a solid and profitable outlook on the future

    Cons

    Too Many to count. However, "life/work balance" is preached but not respected

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    CCA is political and unfriendly company. Trying to be like government they have lost their family feel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Nashville, TN
    Current Employee - Director in Nashville, TN

    Pros

    Big company benefits and opportunities to advance in a fairly stable industry. Some great individuals work here, if you are looking for a JOB, it's a good one. If you can just put in your time and go home without caring, CCA is right for you.

    Cons

    Watch your back! Advancement is all about manipulation of systems and politics, so gossips and rumors and favors rule. Mistakes are rarely admitted. Nothing is quite as it seems, and nothing is explained until after it happens, so you always feel unsettled. Things are constantly changing, and they keep trying new things, but keep people in the dark.

    Advice to ManagementAdvice

    Stop following lawyers and politicians, or you will go the way of the country. Stand out, be excellent. Get out of the politics game and be honest with our own people. Stop trying so hard to be like everyone else!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Corporate Focus is Fine, Facilities Need HELP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Its A Secret  in  New York, NY
    Current Employee - Its A Secret in New York, NY

    Pros

    If you are interested in working in the Criminal Justice field and want to move up relatively quickly, then CCA can be a decent choice since it has 60+ facilities scattered across the U.S.--bearing in mind that most of them are in the South or Southwest. The corporate office (Facility Service Center/FSC) is actually the best part of CCA in my opinion even though I work at a facility. Corporate has excellent leadership who really do have the best interests of the company in mind, and the leaders are actually competent in what the do-something that is unfortunately relatively rare in many organizations of any size. Corporate has a lot of talented people and does come up with some great ideas and initiatives.

    Cons

    Many of the facilities suffer from VERY high turnover, in the neighborhood of 50% or more. This turnover and understaffing means a LOT of overtime for correctional staff whether they like it or not. In the facilities which are not unionized and have the lower-paying state contracts, the overtime may not necessarily be a bad thing for those who are trying to support a family.

     A lot of the facilities are also located in tiny towns in the middle of nowhere so there is a very clannish atmosphere with the whole 'friends 'n families" system that comes into play with hiring and promotions at the facility level. The position I have allows me to interact relatively frequently with other facilities and I hear the same complaint from other facilities about cliques and nepotism. I guess it is probably difficult to draw a larger applicant pool of non-related individuals when the nearest city is 50+ miles away though. At my facility, the issue is with supervisors being related to non-supervisory staff...

    The nature of the job for Corrections Officers can be stressful to some extent because they are working with inmates who can be disorderly, verbally abusive, or (infrequently) physically combative towards to officers. It isn't uncommon to hear the CO's state that the stressful parts of their jobs are the supervisors and not the inmates. Quite a few of the Senior Correctional Officers are rude over the radio, lack professionalism in general, and do not properly train the officers in their area. Shift supervisors also can act this way towards officers. Personally, I don't understand it because any other place that I have worked this unprofessionalism would not be tolerated.

    Advice to ManagementAdvice

    Retention initiatives should be considered since all of this turnover in security staff is not conducive to the goal of providing a secure environment and impacts morale negatively. It's also costly from a recruiting and training standpoint. First-line supervisors and shift supervisors need serious development, and pay for officers need to be looked at.

    You have a great corporate team, but your facilities need a lot of help. Spend some time at the facilities and do some troubleshooting and also look at them to make sure they are acting in the best interests of the company. If facilities would implement some of the corporate initiatives more fully, they would be better places to work--send some FSC people to help this happen and make sure they actively involve the facility leadership team to sell them on the idea.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    My experience with this had it's highs and lows but overall it was not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer  in  Chattanooga, TN
    Current Employee - Correctional Officer in Chattanooga, TN

    Pros

    This would be a good job if we were treated with respect. There are no pros I can think of.

    Cons

    The Leadership sucks. The pay is low. There are no pay raises. And the forced 16 plus hour shifts are wrong. No wonder you have a 88% turnover rate.

    Advice to ManagementAdvice

    Quit acting like your better than everyone else. Trust me your not. Stop the 88% turnover rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Easy job, with a lot of politics and drama with staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer  in  Whiteville, TN
    Current Employee - Correctional Officer in Whiteville, TN

    Pros

    This is one of the better paying jobs in my area, if you have no degree. It's an easy job. Decent benifits package.

    Cons

    There are a lot of cliques. Everything is a popularity contest. The pay is low for the job you do. It is considered a hazardous job, but you barely make over min wage.

    Advice to ManagementAdvice

    Treat your people better. We like to see that we're appreciated for the work we do, especially on night shift. Raise the pay. We put our lives in danger for $5 less per hr than most low paying police departments, to do the same job. Promote based on who can do the job and not who's popular.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    My short time in private corrections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer  in  Eloy, AZ
    Current Employee - Correctional Officer in Eloy, AZ

    Pros

    Lots of hours available if you want them, and sometimes if you don't.

    Cons

    Gossiping staff members, so if you don't want "everyone" to know then don't tell "anyone." Also don't expect inmates to be disciplined the way policy states. They will get way with a lot so just grin and bare it. Lastly there is a lot of family relationships among staff so be careful who you say anything to.

    Advice to ManagementAdvice

    Mentor new security staff. If no one explains the correct procedures it will not be done correctly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It was not very good and old boy system not good for an outsider to come in from another career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager  in  Eloy, AZ
    Former Employee - Case Manager in Eloy, AZ

    Pros

    If you want or need a job then they will hire you.

    Cons

    Not a very professional environment.

    Advice to ManagementAdvice

    Stop the old boy network and bring in fresh outsiders.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Facility staff are generally great to work with. The corporate staff are unethical and are only interested in their job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager
    Former Employee - Business Manager

    Pros

    Opportunity to move to other facilities

    Cons

    Talked down to by corporate staff who have little knowledge of your job

    Advice to ManagementAdvice

    Practice what you preach

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    If it was ran like it should it would be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Detention Officer  in  Gainesville, GA
    Current Employee - Detention Officer in Gainesville, GA

    Pros

    great pay easy work not to many problems with inmates

    Cons

    the management is a joke and they don't seem to want to fix any problems

    Advice to ManagementAdvice

    fire yourselfs and get someone who knows what they are doing

    Recommends
    Negative Outlook
    No opinion of CEO

Worked for Corrections Corporation of America? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.