Costco Wholesale
3.8 of 5 1,131 reviews
www.costco.com Issaquah, WA 5000+ Employees

Costco Wholesale Reviews

Updated May 9, 2014
All Employees Current Employees Only

3.8 1,129 reviews

                             

92% Approve of the CEO

Costco Wholesale President & CEO Craig Jelinek

Craig Jelinek

(475 ratings)

82% of employees recommend this company to a friend
60 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    It sucked!

    Food Court Server (Former Employee)

    Prossome of the employees were nice

    Conscrappy bosses, didnt make you feel like you were a part of a team

    Advice to Senior Managementbe polite with your employees

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Worst 2 years of my life

    Cashier Assistant (Front End Assistant) (Former Employee)
    Harrisonburg, VA

    ProsMoney is decent, they start you out around 11.50 or so.

    ConsAdults act like children in there. Most of the managers in there suck. They hire limited part time now- no benefits and they can fire you whenever because the General Manager is too cheap to pay benefits. Even though money is good, they treat you like the dirt underneath their shoes. Gossip is terrible there, everyone will know your business within one HOUR.

    Advice to Senior ManagementNo one is ever on the same page. Get on the same page and REWARD your HARD WORKING employees.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Costco Review

    Anonymous Employee (Current Employee)

    ProsSalary was good for someone in college

    ConsEmployers will take advantage of you to make you work longer hours..

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Employment review

    Membership Sales (Current Employee)
    Lubbock, TX

    ProsThis by far is one of the worst companies that I have ever been employed by.

    ConsWhen I went in for my interviews with the front end manager and the asst. general manger ,I was upfront and honest about me going back to school. I told them that I would have an open availability until January, but once school started my availability would change and that once I started my clinical rotations that it would change again. I was told that would not be a problem, and it wasn't until I started my rotations. I immediately told my manager what my availability change to, and again he stated that would not be a problem. The next day while I was in class, I received two phone calls from my manager, and I responded with a text that I was in class, and that I would call him back when I was done with my exam. My manager then responded back telling me that I needed to bring in a copy of school schedule, along with my clinical rotation schedule. I responded back that I didn't understand why this was a problem since he already had a copy of my school schedule, and that I scheduled my clinical rotation around when our new store was at it slowest. The next night when I reported for my shift, I was called to the office by my manager to sit down and talk with him and the asst. general manager about my job at Costco. They started off by telling me that they just didn't know if they were going to be able to accommodate my new availability, and I stated to them that I was upfront with them from the beginning, that I did everything to make it to where I could work nights and have an open availability on the weekends , and that I had been in upper management for over nine years with another retailer, and that what they were doing was wrong. They then came back stating that they could work with my schedule. Well I thought that was the end and everything else should go relatively smooth, was I wrong. I have been harassed by the head H.R person, and written up four times within a four month time frame. I have been written up once for talking to another employee, I have been written up once for when I clocked out three minutes past my scheduled time and I even asked a supervisor to call my manager to get help down to the membership desk so that way I didn't go over. I also got written up for not taking my lunch within the four hour time frame, and when I tried to explain to them that I was running back and forth from the exit door, to the front end to help assist the cashiers, and back to the membership desk to help cover everyone else's breaks and lunches and that I didn't think about taking my lunch until we slowed down. I was told that it is the employees responsibility to take their lunch, and not the managers. Well if that's the case then why did the supervisors use me to cover everyone else's breaks, but not help cover mine? It seems to me that this company is just like another corporation they take care of the people that they like and harass the ones that they dont, just to get them to quit.

    Advice to Senior ManagementTake better care of your employees, they are the ones that keep your door's open.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good pay & benefits don't make up for brutal management & negative environment

    Anonymous Employee (Current Employee)
    San Juan Capistrano, CA

    Pros-Decent pay, though you only get .25 cents for your first few raises
    -Benefits are great, includes everything.

    Cons- Horrific management that plays politics and favorites and more than anything else... reinforce a negative atmosphere

    - Seniority/Favorites > Hard Work & Honesty. I'm topped out, if your new, you can be 100x better than me, but it doesn't matter because they would promote me over you because it costs them less. I've seen it a hundred times.

    - Don't honor their promises or things in writing. Constantly break or bend labor laws to make up for understaffing or mismanagement. Have been screwed off hundreds of breaks, have had accepted days requested off simply ignored last minute, etc.

    - If you get hurt on the job, they will simply bury you and destroy you and live you out to rot

    Advice to Senior ManagementPOSITIVE REINFORCEMENT PLEASE! For god's sake, once in a blue moon. There is never positive reinforcement, and it creates a domino effect of horrible outcomes if all facets of the business behind the scenes

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Don't believe the hype

    Anonymous Employee (Current Employee)
    Merrillville, IN

    ProsCheap health insurance
    401k plan
    Competitive pay for a retailer, but retail is also a low wage job class.

    ConsOne word… Politics. Do not even think of moving up in this warehouse unless you want to play politics. You can be a top performer, never call off, good attitude and unless you're in tight with some staff level management forget a promotion.

    I've been told college degrees do NOT matter. The only thing that matters is previous retail experience. Had this manager actually read my resume they would have seen previous retail experience. When confronted with this revelation I was met with a blank stare.

    There is no consistency to job instruction because the real problems are never solved and everything decision is based on opinion. Management wants to flip flop instructions every 6 months probably because otherwise they are irrelevant employees.

    There are too many cooks in the kitchen. A forklift driver will give a set of instructions, half hour later the supervisor changes them, half hour later department manager changes them, a day later a staff level manager changes them, a week later the GM changes them.

    Favoritism is a huge problem with management, and they aren't afraid to show it. Some employees are harassed the moment they finish a task to find another BECAUSE THEY ARE ON THE CLOCK, while other employees will leave for lunch and not punch out till they get their food back to the break room.

    Everyone is made to feel like they are replaceable. Can someone please explain to the managers that none of them are IVY league grads, and the manager down at Walmart could do just as good of a job.

    The only thing the GM is worried about is their bonus. We are constantly short handed to conserve payroll. At least the previous GM was getting his hands dirty with everyone else when times got tough. Also short handing crews forces people to hurry, creating more accidents, more injuries, more call offs, and more workplace resentment.

    The Costco handbook states you must be given 24 hours notice before your schedule can be changed, but if you deny to stay extra hours, 10 minutes before you leave, management will hold it against you. Sorry some people have kids and can't get a babysitter with 10 minutes notice.

    Advice to Senior ManagementConcentrate on increasing sales instead of playing politics. The company should just break up the clique that has formed in this store.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Costco Wholesale is a very unprofessional work place ran by nepotism and unfair practices.

    Night Stocker (Current Employee)
    Bolingbrook, IL

    ProsThere are great benefits available for part-time and full-time employees.

    ConsThe management team is very disrespectful and extremely unprofessional.

    Advice to Senior ManagementManagers should learn how to respect their employees, keep a professional relationship, improve on their communication skills as well as normal people skills.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Some of the worst people I have ever met

    Cashier Assistant (Front End Assistant) (Former Employee)

    ProsThe pay was really good and you get a minimum number of hours, so you know you'll have a good income. The benefits are also outstanding, even if you are part time. I was laid off before ever getting any.

    ConsWell, I only worked here for a month. The store was brand new, and I, along with dozens of other people, were laid off only weeks later. I have no idea why they hired so many people, but I heard 50+ were let go.

    The supervisors were cruel and abused their power, and did not consider your feelings in the slightest. There was at least 3 managers who I never saw smile in my whole month there. Even though I had a slight foot injury during one shift, my manager still forced me to push carts, as opposed to cashiering.

    I was also almost written up for "taking an unexcused break". That break? Putting my lunch in the fridge, which took all of 15 seconds.

    Calling people who shop there "customers" is taboo, since they pay a couple bucks a month to shop there, making them think like they deserve to be treated like royalty, and want you to wait on them hand and foot.

    Advice to Senior ManagementDon't hire 50 more people than you need! I left a job I had been at for a long time for this, and I'm sure there are plenty of people who were not able to find a new job as quickly as I did.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Get treated like scum by employees,and members for 11.50 pay

    Seasonal Front End/Bakery (Former Employee)
    San Marcos, CA

    Pros. 11.50 an hour pay
    . BUSINESS membership when hired seasonal

    Cons.Unorganized management at all times!! these people think they are on a high pedastal newsflash you work in a warehouse which has been praised a little too much.
    .You're schedule will get changed with out notice BEWARE!!
    . employees that have been working there will look down on you .
    . Feels like being thrown back in highschool there will be gossip about you and other employees this job is an ant field for gossip and backstabbing.
    .Rude employees who keep to themselves they are not welcoming to new people at all.

    Advice to Senior ManagementHello managers how about actually spending time in your departments and how about actually getting to know your employees instead of being in your office all day.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Crappy Workplace

    Cashier Assistant (Front End Assistant) (Former Employee)
    Covington, WA

    ProsGreat benefits and wages, I can't really think of much else.

    ConsSome managers cannot respect the fact you can only lift a certain amount/be pushed so much. (I'm a small framed girl) I gave it my all but that never seemed like enough. They are pushers who overwork you, retail sucks what's new.

    Advice to Senior ManagementGet off your high horse and start treating your employees with respect.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Costco Wholesale? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Costco Wholesale reviews and ratings — including employee satisfaction and approval rating for Costco Wholesale CEO Craig Jelinek. All 60 reviews posted anonymously by Costco Wholesale employees.