Costco Wholesale

www.costco.com

Costco Wholesale Reviews

Updated January 30, 2015
Updated January 30, 2015
1,484 Reviews
3.9
1,484 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
684 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Highlights

86 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A lot of Ego's in one place, but surprisingly most of them get along

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Float in Kalamazoo, MI
    Current Employee - Float in Kalamazoo, MI

    I have been working at Costco Wholesale full-time (more than a year)

    Pros

    Free membership. EMPLOYEE PARTIES. THATS PRETTY MUCH IT.

    Cons

    There were some HORRIBLE managers: racist, manipulative, narcissistic, and downright rude and unethical. No matter how many complaints were brought to the attention of upper management, they did ABSOLUTELY NOTHING.

    Advice to ManagementAdvice

    Some people are just NOT meant to be in leadership roles, especially a person like this! When your most valuable employees are leaving at the end of each day crying, perhaps you should consider the source. I get it, we're all busy, we all have a lot to do, but as a manager YOU GUYS signed up for this! Do the right thing!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Pros

    None really no discount Un commissioned sales no benefits

    Cons

    High pay seems to justify mistreatment of employees

    Advice to ManagementAdvice

    Get over the were paying you more attitude

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Threw me around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Wrapper in Maplewood, MN
    Former Employee - Bakery Wrapper in Maplewood, MN

    I worked at Costco Wholesale part-time (less than a year)

    Pros

    Good pay and time and a half on Sunday's, everyone is nice

    Cons

    I was hired as a bakery wrapper, after a little while I got scheduled as a cleaner, nobody told me I was going to be a cleaner or even trained me, or asked if I could, i was physically unable to do it because of surgery I just had but they didn't care even when I told them. They also randomly scheduled me in the deli, I don't know anything about deli, I don't even eat fish, you think they would ask before they move you somewhere or just keep you if the area they hired you for. They change the schedule once it's posted so you always have to check before you leave to see if they changed it, I also still to this day haven't gotten my reimbursement for the shoes they had me buy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    No Deli, Cramped work pace, racism, no parking lot-treat us like warehouse commodities that can be stacked together

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Software QA in Issaquah, WA
    Former Employee - Software QA in Issaquah, WA

    I worked at Costco Wholesale

    Pros

    No strict deadlines for projects

    Cons

    No Deli, Cramped work pace, racism, no parking lot-treat us like warehouse commodities that can be stacked together

    Advice to ManagementAdvice

    Don't treat anyone as beggars. We are not used to hunger and cramped spaces as you believe. Its sheer human rights violation

    Doesn't Recommend
    Approves of CEO
  6. 1 person found this helpful  

    Treats like warehouse commodities that we are stacked on top of another person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software in Issaquah, WA
    Former Employee - Software in Issaquah, WA

    I worked at Costco Wholesale

    Pros

    no strict deadline for project completion

    Cons

    No deli, No space to turn around in our chair as they pack the next person right next to our armpit! Racism is at its best here. No humility.

    Advice to ManagementAdvice

    Treat your employees with some respect. They won't sit and work without eating. Set up good deli , parking space , space to work and sit at least !!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Be Careful Working for a Costco Warehouse that is Fairly New

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant in The Woodlands, TX
    Former Employee - Front End Assistant in The Woodlands, TX

    I worked at Costco Wholesale part-time (less than a year)

    Pros

    The pay was decent and there were genuinely really great and friendly people to work with.

    Cons

    The management was very unprofessional and rules were constantly being broken. Inappropriate remarks about race were discussed among managers and workers. We were instructed to lie while entering information in the computer system in order to have the a large amount of "valuable memberships". It was looked upon as a hindrance if you ask questions in order to improve your work performance. The lack of communication between managers and workers are rampant and caused many problems and stressful situations.

    Advice to ManagementAdvice

    Communication needs to improve drastically.I dealt with many people in the warehouse who clearly were not able to communicate professionally and with respect. I really was disappointed with the lack of professionalism between managers while trying to open up this store. I excepted more from a company that receives many praises from its workers and members.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Always scared your going to loose your job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newborn Hearing Screener in San Bernardino, CA
    Former Employee - Newborn Hearing Screener in San Bernardino, CA

    I worked at Costco Wholesale part-time (more than 3 years)

    Pros

    Flexible schedule and times and easy work.

    Cons

    Pay is per day no matter how many hours your are there. A lot of family and friends work there and if your not in the office circle your job is always threatened.

    Advice to ManagementAdvice

    To pay attention and believe to the hearing screeners because supervisors are very unfair and rude. Their is a lot of favoritism in this company.

    Doesn't Recommend
    Negative Outlook
  9. 5 people found this helpful  

    They feel they can get away with treating employees like animals because so many people want to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pennsylvania in Perkasie, PA
    Former Employee - Pennsylvania in Perkasie, PA

    I worked at Costco Wholesale part-time (less than a year)

    Pros

    Good pay and benefits, can be a lot of hours available if that's your desire. Some managers are ok.

    Cons

    I was hired as a seasonal employee. I was really excited to just "get my foot in the door". I quickly realized that "seasonal" is synonymous with unimportant, dispensable, and unworthy. This particular store is all about their numbers. How many rings they can accomplish on each register. They have no regard for customers and definitely none for employees. You have to move as quickly as you possibly can and there's no appreciation at all. I came to the interview telling them that I have another part time job (that I couldn't get rid of since there's no guarantee that costco would keep me on as a regular employee) and the manager said it wouldn't be a problem to schedule around that job. The next week I was scheduled during all the times I had said I had to work my other job. I quickly learned when they say jump you have no other choice than to comply if you want an actual job which I really did. The managers there really have a sense of entitlement because they know there's a list of people waiting to get a job there. They have no problem talking down to employees, at least to seasonal employees. I am holding onto the hope that it was just the store I was at and not all Costcos, because I've always thought so highly of that company.

    Advice to ManagementAdvice

    Your #1 concern should always be customers. Without them, you have nothing. Since your employees are the first contact with the customers their happiness is important too. Show some appreciation. It'll go a long way. Management should be taught to treat everyone, customers and employees, with the utmost respect. Speed and efficiency are important but they do you no good if people stop coming. I really think the CEO needs to know that management in some stores just doesn't care the way they preach they do in media and training. I want Costco to be the fabulous company everyone says it is and I really hope my experience is limited to my store.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Costco in Wheaton, Md is a modern day plantation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unknown in Wheaton, MD
    Former Employee - Unknown in Wheaton, MD

    I worked at Costco Wholesale

    Pros

    Good pay, benefits. General Manager is a cool guy. ����

    Cons

    European managers aren't employee friendly. African native managers, supervisors share a sellout mindsets. A bunch of kiss behind, racist people.

    Couldn't get scheduling right, proper communication skills are severely needed.

    Employed for 3 weeks, and finally couldn't take it. Had to quit, before I cursed them out!

    Advice to ManagementAdvice

    STOP THE MICRO MANAGING, AND ALLOW SO CALLED AFRICAN AMERICANS TO BECOME SUPERVISORS/MANAGERS!!!! NO MORE MODERN DAY PLANTATIONS!!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Response to long term associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merch Supervisor
    Former Employee - Merch Supervisor

    I worked at Costco Wholesale full-time

    Pros

    Evidently LOTS of free koolaid and a brainwashing station

    Cons

    Maybe in the hometown they treat you well? In Centerville Ohio it was HELL on Earth. Management was high school locker room and fake John Wayne toughs with only one exception.(the head of mdsing Nick was great).Unfortunately one guy doesn't make up for his bosses and their hateful attitudes. Three Long Term workers told me they regretted transferring and would leave ASAP. As for outsiders in supervisory positions maybe it is just that with all the inbred managers a person with any morals above street gangs just can't lower their standards to being a thug?

    Advice to ManagementAdvice

    Develop an employee survey to really see how bad your buildings are. I doubt you have the courage or really care enough to do it but there is a path to improve. the Peter Principal only works if the end result is termination. If you promote beyond ability and potential and play that lineup indefinitely you eventually just FAIL

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Costco Wholesale? Share Your Experiences

Costco Wholesale

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.