Costco Wholesale Reviews

Updated August 8, 2014
Updated August 8, 2014
1,228 Reviews
3.9
1,228 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
531 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 106 reviews)

  • There are great benefits available for part-time and full-time employees (in 168 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 57 reviews)

  • Takes a few seasonal periods to get hired permanently and then it is only part time (in 46 reviews)

More Highlights

64 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Treated like scum, lied too and management treats employees very badly but rewards managers for unethical behavior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale full-time for more than 8 years

    Pros

    the pay was decent and the health coverage was great

    Cons

    Management treats employees poorly, the tell supervisors to haze employees. Management was extremely unethical. Core values are not followed. You cannot advance in the company if you are a independent thinker. Management was always having extra marital affairs with each other.

    Advice to ManagementAdvice

    Treat people how you would like to be treated. Don't brow beat your employees to admit things they didn't do and by all means follow the core values. Last but not least have some morales in management. Corporate should be weeding out sloth of warehouse managers. Warehouse managers cover up things that should be going to corporate but instead cover for other managers and just transfer them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Bakery Dept. Sucks.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakerry Wrapper  in  Portland, OR
    Former Employee - Bakerry Wrapper in Portland, OR

    I worked at Costco Wholesale part-time for less than a year

    Pros

    Starts at $11 an hr. Most employees outside of the bakery dept. are nice.

    Cons

    I wouldn't advise working in the bakery if you don't act like a machine. Worked there as a seasonal hire and the folks were drama queens and stuck-up. The guys were cool but most of the ladies took their jobs way too seriously. If you work at Costco, don't work in the bakery dept.

    Advice to ManagementAdvice

    Treat newbies better and understand that the new hires wont be as quick and efficient as the employees who've been there for yrs.

    Doesn't Recommend
    Neutral Outlook
  3. 2 people found this helpful  

    This place has gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant)  in  San Jose, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Jose, CA

    I have been working at Costco Wholesale part-time for more than 8 years

    Pros

    Good pay and benefits. It used to be a better place to work, now I wouldn't recommend it to my friend.

    Cons

    Employees are treated like crap. Several instances of supervisors and managers screaming and cursing at employees. They are continually understaffed, and expect you to do twice the amount of work that you should be doing. Injuries are up.

    Advice to ManagementAdvice

    Train your supervisors and managers. The union reps who are employed as costco workers turn a blind eye and refuse to get involved. Harassment and verbal abuse is rampant.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Night Merch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Costco Night Stocker  in  Albuquerque, NM
    Former Employee - Costco Night Stocker in Albuquerque, NM

    I worked at Costco Wholesale full-time for more than a year

    Pros

    Great pay. Lots of great people work there.

    Cons

    Horrible hours, and other employes favorited

    Advice to ManagementAdvice

    Be nicer

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    It sucked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Court Server
    Former Employee - Food Court Server

    I worked at Costco Wholesale part-time for less than a year

    Pros

    some of the employees were nice

    Cons

    crappy bosses, didnt make you feel like you were a part of a team

    Advice to ManagementAdvice

    be polite with your employees

    Doesn't Recommend
  7. 2 people found this helpful  

    Worst 2 years of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant)  in  Harrisonburg, VA
    Former Employee - Cashier Assistant (Front End Assistant) in Harrisonburg, VA

    I worked at Costco Wholesale part-time for more than 3 years

    Pros

    Money is decent, they start you out around 11.50 or so.

    Cons

    Adults act like children in there. Most of the managers in there suck. They hire limited part time now- no benefits and they can fire you whenever because the General Manager is too cheap to pay benefits. Even though money is good, they treat you like the dirt underneath their shoes. Gossip is terrible there, everyone will know your business within one HOUR.

    Advice to ManagementAdvice

    No one is ever on the same page. Get on the same page and REWARD your HARD WORKING employees.

  8.  

    Costco Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Salary was good for someone in college

    Cons

    Employers will take advantage of you to make you work longer hours..

  9. 4 people found this helpful  

    Employment review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Sales  in  Lubbock, TX
    Current Employee - Membership Sales in Lubbock, TX

    I have been working at Costco Wholesale part-time for less than a year

    Pros

    This by far is one of the worst companies that I have ever been employed by.

    Cons

    When I went in for my interviews with the front end manager and the asst. general manger ,I was upfront and honest about me going back to school. I told them that I would have an open availability until January, but once school started my availability would change and that once I started my clinical rotations that it would change again. I was told that would not be a problem, and it wasn't until I started my rotations. I immediately told my manager what my availability change to, and again he stated that would not be a problem. The next day while I was in class, I received two phone calls from my manager, and I responded with a text that I was in class, and that I would call him back when I was done with my exam. My manager then responded back telling me that I needed to bring in a copy of school schedule, along with my clinical rotation schedule. I responded back that I didn't understand why this was a problem since he already had a copy of my school schedule, and that I scheduled my clinical rotation around when our new store was at it slowest. The next night when I reported for my shift, I was called to the office by my manager to sit down and talk with him and the asst. general manager about my job at Costco. They started off by telling me that they just didn't know if they were going to be able to accommodate my new availability, and I stated to them that I was upfront with them from the beginning, that I did everything to make it to where I could work nights and have an open availability on the weekends , and that I had been in upper management for over nine years with another retailer, and that what they were doing was wrong. They then came back stating that they could work with my schedule. Well I thought that was the end and everything else should go relatively smooth, was I wrong. I have been harassed by the head H.R person, and written up four times within a four month time frame. I have been written up once for talking to another employee, I have been written up once for when I clocked out three minutes past my scheduled time and I even asked a supervisor to call my manager to get help down to the membership desk so that way I didn't go over. I also got written up for not taking my lunch within the four hour time frame, and when I tried to explain to them that I was running back and forth from the exit door, to the front end to help assist the cashiers, and back to the membership desk to help cover everyone else's breaks and lunches and that I didn't think about taking my lunch until we slowed down. I was told that it is the employees responsibility to take their lunch, and not the managers. Well if that's the case then why did the supervisors use me to cover everyone else's breaks, but not help cover mine? It seems to me that this company is just like another corporation they take care of the people that they like and harass the ones that they dont, just to get them to quit.

    Advice to ManagementAdvice

    Take better care of your employees, they are the ones that keep your door's open.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Good pay & benefits don't make up for brutal management & negative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Juan Capistrano, CA
    Current Employee - Anonymous Employee in San Juan Capistrano, CA

    I have been working at Costco Wholesale full-time for more than 8 years

    Pros

    -Decent pay, though you only get .25 cents for your first few raises
    -Benefits are great, includes everything.

    Cons

    - Horrific management that plays politics and favorites and more than anything else... reinforce a negative atmosphere

    - Seniority/Favorites > Hard Work & Honesty. I'm topped out, if your new, you can be 100x better than me, but it doesn't matter because they would promote me over you because it costs them less. I've seen it a hundred times.

    - Don't honor their promises or things in writing. Constantly break or bend labor laws to make up for understaffing or mismanagement. Have been screwed off hundreds of breaks, have had accepted days requested off simply ignored last minute, etc.

    - If you get hurt on the job, they will simply bury you and destroy you and live you out to rot

    Advice to ManagementAdvice

    POSITIVE REINFORCEMENT PLEASE! For god's sake, once in a blue moon. There is never positive reinforcement, and it creates a domino effect of horrible outcomes if all facets of the business behind the scenes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Don't believe the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Merrillville, IN
    Current Employee - Anonymous Employee in Merrillville, IN

    I have been working at Costco Wholesale full-time for more than 5 years

    Pros

    Cheap health insurance
    401k plan
    Competitive pay for a retailer, but retail is also a low wage job class.

    Cons

    One word… Politics. Do not even think of moving up in this warehouse unless you want to play politics. You can be a top performer, never call off, good attitude and unless you're in tight with some staff level management forget a promotion.

    I've been told college degrees do NOT matter. The only thing that matters is previous retail experience. Had this manager actually read my resume they would have seen previous retail experience. When confronted with this revelation I was met with a blank stare.

    There is no consistency to job instruction because the real problems are never solved and everything decision is based on opinion. Management wants to flip flop instructions every 6 months probably because otherwise they are irrelevant employees.

    There are too many cooks in the kitchen. A forklift driver will give a set of instructions, half hour later the supervisor changes them, half hour later department manager changes them, a day later a staff level manager changes them, a week later the GM changes them.

    Favoritism is a huge problem with management, and they aren't afraid to show it. Some employees are harassed the moment they finish a task to find another BECAUSE THEY ARE ON THE CLOCK, while other employees will leave for lunch and not punch out till they get their food back to the break room.

    Everyone is made to feel like they are replaceable. Can someone please explain to the managers that none of them are IVY league grads, and the manager down at Walmart could do just as good of a job.

    The only thing the GM is worried about is their bonus. We are constantly short handed to conserve payroll. At least the previous GM was getting his hands dirty with everyone else when times got tough. Also short handing crews forces people to hurry, creating more accidents, more injuries, more call offs, and more workplace resentment.

    The Costco handbook states you must be given 24 hours notice before your schedule can be changed, but if you deny to stay extra hours, 10 minutes before you leave, management will hold it against you. Sorry some people have kids and can't get a babysitter with 10 minutes notice.

    Advice to ManagementAdvice

    Concentrate on increasing sales instead of playing politics. The company should just break up the clique that has formed in this store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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