Costco Wholesale Reviews

Updated June 24, 2015
149 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
35 Ratings

Pros
  • Great pay and benefits sick pay vacation even for part timers (in 135 reviews)

  • Great benefits & room for advancement (in 195 reviews)

Cons
  • Getting full time is extremely difficult (in 68 reviews)

  • Not flexible always extending part time workers (in 56 reviews)

More Pros and Cons

149 Employee Reviews

Sort: Popular Rating Date
  1. Front End

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good benefits. majority of coworkers are cool.

    Cons

    Horrible management. Always quick to point out/highlight the negative and never praise or give any positive reinforcement to employees.

    Advice to Management

    read the book How to Win Friends and Influence People


  2. Unrealistic expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Court in Arlington, TX
    Current Employee - Food Court in Arlington, TX

    I have been working at Costco Wholesale part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They pay relatively well and have a decent break room setup for employees. Speaking of employees, there are many great people that you get to work with. I also hear that the benefits are great.

    Cons

    First off, you are put on probation for your first 3 months. If they don't like anything you do within this period, including calling in sick, it will get you released. They want you to work 5 days a week, regardless of how many hours you get. I think that's a bit ridiculous for part time work. Food court work is constant and demanding. You are constantly told to work faster and harder. Nothing is ever good enough. The department very rarely feels properly staffed and you very rarely get out at your scheduled time if you are closing, which is always your fault for not working hard enough.

    Advice to Management

    Stop staffing food court at the bare minimum. You are going to give people panic attacks.


  3. No accountability & no foothold in reality.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IS Consultant in Issaquah, WA
    Former Contractor - IS Consultant in Issaquah, WA

    I worked at Costco Wholesale as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good company culture and work life balance.
    Generally good working environment.
    Cheap food in cafeteria.
    People are respectful of each other.

    Cons

    Understaffed and unorganized, making it nearly impossible to plan any work.
    IS teams work in silos and have difficulty collaborating.
    No one wants to take ownership or be a decision maker.
    Many people working there have a "lifer " mentality. And a lot of them have forgotten what it's like to work in an environment where getting things done on time means something.
    Very loose about following project methodology.
    Senior Management dictates all target completion dates without any foothold in reality.
    Middle managers are very defensive about their own team's availability and performance. (This is a learned behavior.)
    The combination of all the above makes for a frustrating experience if you in any kind of role with responsibility.

    Advice to Management

    Take a hard look into why your major initiatives are delivered 6 months to 1 year late on average.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Childish and Inconsistent Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sun Prairie, WI
    Current Employee - Anonymous Employee in Sun Prairie, WI

    I have been working at Costco Wholesale part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -Great benefits
    -Time based raises
    -Many cross department opportunities
    -New warehouses being built constantly
    -Great pay for middle and upper management
    -Amazing customer service

    Cons

    -Not family oriented (don't expect nights or weekends off, even if its your kids birthday)
    -Promotions based more on personal feelings and less on actual experience or seniority
    -Middle Management will be professional one day then the next day they will be making inappropriate comments about staff and members
    -Starting pay, while decent, isn't great. There isn't a way to fast track promotions or pay... You gotta stick it out. If you are just t entering the work force this is acceptable but if you have experience, and no longer a young buck, this may be an issue.
    -Inconsistent with rules regarding availability and request offs depending on the employee.
    -Extremely difficult to gain full-time status as postings for such position is few and far between. Often these positions will be filled by other full time employees who are switching departments.
    -Many employees will be used to fill positions that have a different pay structure without being compensated accordingly
    -Some locations have lost touch with the philosophy that this company was built on. I.e. Doing whats right for not only members but also the employees

    Advice to Management

    Be reasonable and fair with employees, listen to their needs and respect that employees have responsibilities outside of work.

    Staff appropriately for busy days and compensate employees who are being used to fill the roles of higher paid positions.

    Offer more opportunity to those who seek it, building a strong buisness starts with building strong employees. Adhere to all points in the code of ethics that are supposed to exist in this company not just the ones about the venders, members, and shareholders.


  6. Meatwrapper

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale part-time

    Pros

    Good company, bennefits, time and half on Sundays.

    Cons

    Too fast paced, do not give you enough time in day to accomplish what needs to get done

    Advice to Management

    Spend more time managing. Manager was hardly their. Have a staff in department that wants everyone to succed, teamwork, help with mentoring, learning


  7. Helpful (2)

    Unrealistic!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Court
    Current Employee - Food Court

    I have been working at Costco Wholesale part-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You get benefits for part-time and the pay starts out $11.50 an hour.

    Cons

    I work in the food court and I get yelled at at least once a day from either management or coworkers to speed up or clean something else. It's really hard to keep up with their pace. If you don't work 200%, yes, as fast as two people, than you are considered slow. I worked in fast food and I was considered one of the fastest people there, but Costco isn't fast food, it's a food location in a store. It's ridiculous how much, on a busy day, you have to do in a hours time. There training is thrown to the wolves, but if you're slow, they pull you to something else. When they put me down, I can't produce faster, I go slower. Also, I know Costco is a good company and all that, but I feel miserable every second I have to work there. I count down the hours. It's not very inviting at all. Maybe I just got a bad department?

    Advice to Management

    New trainees are people, not dogs. And being people, we can't do everything you ask because we have a billion other things on our plate. Just because you are more than minimum wage, the stress and the work doesn't even out. Also, when you work 40 hours a week, instead of five days a week, they stretch it to six. I want a life, HELLO?


  8. Great at running warehouses, terrible for IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior IT Consultant in Issaquah, WA
    Former Contractor - Senior IT Consultant in Issaquah, WA

    I worked at Costco Wholesale as a contractor (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They are more supportive of alternative work schedules to help with work life balance. Benefits are reasonably good.

    Cons

    Employee pay is well below market. People will tell you that they cannot be fired once they've passed probation so they are not well incentivized to do a good job. While there are some truly exceptional employees working there, they are often held back due to politics or a lack of understanding of how to work collaboratively.

    Advice to Management

    At the time I worked there, this company needed a full reassessment of their IT strategy and the structure of their departments.


  9. slave drivers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Assistant in Arlington, TX
    Current Employee - Food Service Assistant in Arlington, TX

    I have been working at Costco Wholesale part-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    excellent benefits even for part time employees

    Cons

    you work for every penny of your salary

    Advice to Management

    roll up your sleeves and try working in the foodcourt


  10. They Want You To Be A Superman Or Flawless Human.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oxnard, CA
    Current Employee - Anonymous Employee in Oxnard, CA

    I have been working at Costco Wholesale part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    a few RARE and i Mean RARE! Friendly managers like Mike From bakery.

    Cons

    they don't care about your life,feeling or opinions. you die tomorrow and BAM! They just get a new

    Advice to Management

    Stop hurting your employees Feelings and ignoring them when they say hello.


  11. Helpful (2)

    Costco's IT leaves much to be desired, but is a stable place if that's what you need most.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst IV in Issaquah, WA
    Current Employee - IT Analyst IV in Issaquah, WA

    I have been working at Costco Wholesale full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Laid-back atmosphere (as long as you aren't on the team implementing SAP).

    Good work-life balance, even for positions with on-call duties.

    Relocation package (as long as you live outside of WA).

    Craig Jelinek seems like a good guy, who holds with Jim Sinegal's ideals.

    Easy to coast, if that's your thing.

    3% raises every year no matter how little you work.

    Costco's business model seems to work as well or better overseas than in the US. q.v. how well Costco is doing in Korea, Japan, etc...

    Company is crazy profitable. At least for now.

    Cons

    No telecommuting (but there is on-call work that you'll have to do from home).
    Schedules are not flexible (e.g. 4x10, 9x80, flextime, etc).
    Compensation for salaried IT staff is subpar, no bonuses unless you're a manager or above.
    No raises for promotions unless you're making less than the minimum for your new position -- and even
    then it's not automatic.
    3% raises every year no matter how hard you work.
    Architectural decisions in IT are made in a vacuum (mostly by people who have recently moved to IT from elsewhere within Costco... e.g. from real estate or the bakery)

    At a recent Employee Engagement meeting where they discussed the 40% approval rating of management in IT, a VP recently discussed how 80% of respondents entered in a 'tell us the top thing that the CIO ought to change" questionnaire was compensation, and #2 was telecommuting (which Costco does not allow).

    However, senior management chose to ignore the top two responses to the CIO and instead focus on #3, "Communication", citing the reason for not addressing compensation as "We don''t want to hire Google- or Amazon-level employees. We're a retail business."

    Additionally, nobody in IT understands Requirements-Gathering, and the 'solution architecture' group offers cookie-cutter, created-in-a-vacuum advice that anybody inoob n their 2nd year of IT at an IT-centric company could give in their sleep.

    Most folks who actually belong in IT leave after 2-3 years, leaving IT full of people who prefer to coast, who don't really belong in IT, or recent hires from out-of-state who have to figure out how to pay off their relocation package or else wait 2 years until it expires and they can find something new.

    Most IT folks that have been around more than 5 years have been "Costco-ized" and had their drive beaten out of them; the only thing they work hard at is making sure that they don't have to do any real work.

    Advice to Management

    You keep the best talent at the warehouses by paying them a great wage and giving them great benefits. So, when do you plan to do this for I.T.?



Showing 149 of 1,865 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.