Costco Wholesale

www.costco.com

Costco Wholesale Reviews

Updated January 29, 2015
Updated January 29, 2015
1,476 Reviews
3.9
1,476 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
678 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Highlights

122 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Very old-fashioned seniority based IT department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer in Issaquah, WA
    Current Employee - Applications Developer in Issaquah, WA

    I have been working at Costco Wholesale full-time (more than a year)

    Pros

    My comments reflect only my experience in Costco's IT department.

    - for some teams/people, flexible hours and work/life balance (40 hour work week)
    - job security, Costco has not ever laid people off in the home office
    - you work at one of the most stable, generous retailers in the world
    - the medical benefits are cheap and generous

    Cons

    My comments reflect only my experience in Costco's IT department.

    - seniority based culture rather than a meritocracy, similar to working in a union
    - on some teams, some people are overworked while others leave early all the time and do little work
    - only 2 weeks vacation to start until 5 years, non-negotiable
    - no stock options or bonuses for IT employees
    - salaries and raises are lower than average, we lost many potential good hires to that
    - very low 401k match and few perks until more seniority is reached
    - full telecommuting schedules are not permitted and it is generally frowned upon even on an ad hoc basis
    - very slow, bureaucratic environment
    - 10k maximum relocation allowance for non-management employees which might be tough for bigger moves/families
    - there are a lot of old technology (AS/400 and RPG) IT employees who know nothing else and are modern technology illiterate
    - there are a lot of people who started in warehouses who are now in IT and have little/no formal IT training or outside experience
    - lots of bad decisions about software packages and putting everything in the cloud
    - lots of projects languish past their due date or are cancelled and/or restarted halfway through
    - if the warehouse workers knew about the waste going on in the home office they would riot, since they work hard
    - lots of managers who should not be in leadership positions
    - senior employees/management are very resistant to change
    - the executive management is not rallying the troops and morale is very low in most groups

    Advice to ManagementAdvice

    - understand that to attract good IT employees you need to change pay, telecommuting, and vacation policies
    - need to give some folks early retirement incentives and in their place hire more modern technology talent
    - find managers who are true leaders

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Work you like a dog.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant in Burlington, WA
    Former Employee - Front End Assistant in Burlington, WA

    I worked at Costco Wholesale

    Pros

    The starting pay is great. Being a college student making 11.50 an hour was great. There seemed to always be hours available to work so the opportunity to work was therr.

    Cons

    The management was horrible. most of them treated me like I was nothing and it made it really hard to work somedays feeling like your supervisors thought bad about you.

    Advice to ManagementAdvice

    Treat people better. Even if they are seasonal.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Management is falling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bountiful, UT
    Former Employee - Anonymous Employee in Bountiful, UT

    I worked at Costco Wholesale full-time (more than 5 years)

    Pros

    Excellent pay and good benefits. Time-off is usually pretty easy to work with.

    Cons

    Management is terrible and treats employees horribly. Refuse to work around school even though they say in the handbook they will.

    Advice to ManagementAdvice

    I understand managing that many employees can be hard, but if you start treating them with the respect it might make it a little easier. Don't demand the respect. Being nice usually gets that for you.

    Doesn't Recommend
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Good pay and vacation time

    Cons

    Stupid ppl and weekend work and management sucks

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful  

    Great pay, crappy place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant in Bridgewater, NJ
    Former Employee - Front End Assistant in Bridgewater, NJ

    I worked at Costco Wholesale full-time

    Pros

    The best thing about the job is the high rate of pay, constant pay raises, benefits, holiday pay, etc.

    Cons

    You are essentially a faceless human to every boss there and there are ALOT of bosses. I worked front end and had about 10 different supervisors, about 4-5 working at a time. They would belittle you and order you around, often conflicting with what other supervisors tell you to do. Also you are constantly working as it is a very busy place... try getting a bathroom break! All in all a very frustrating experience.

    Advice to ManagementAdvice

    Take more care of your employees and treat them like decent people. Just because you pay good doesn't give you the excuse to take advantage of them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    The Odds Are Never In Your Favor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Austin, TX
    Current Employee - Deli Clerk in Austin, TX

    I have been working at Costco Wholesale part-time (less than a year)

    Pros

    Good health benifits
    Solid employee handbook, difficult to be fired without a good documented cause
    Many holidays
    Better than average starting pay
    No uniform
    Nice coworkers

    Cons

    I can only speak for my warehouse. It was like being in a cult. No joke. Craig was like God. There was rampant favouritism. There are a lot of unspoken rules to follow if you don't want to be miserable. Many middle managers are unhappy, and overworked. If you are a new employee, you will most likely be treated poorly and used, and you are expected to be damn thankful for it too! Lol. You will feel like you have no voice. EVERY thing is based on seniority. PERIOD. You want to get along with your coworkers, but it's a very competetive atmosphere. No one has your back. For some working in a windowless warehouse all day long can become very depressing, doubly if you are in a sealed off refridgerated department (meat/deli/frozen).

    Schedules we supposed to be posted a week in advance, but were put up the day of, and changed often with no warning.

    Advice to ManagementAdvice

    Stop promoting aholes that happen to hang around too long, and being so weird with the"values". A little humanity goes a long way.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Good pay. Sub par leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Forklift Driver in Bakersfield, CA
    Former Employee - Forklift Driver in Bakersfield, CA

    I worked at Costco Wholesale full-time (more than 8 years)

    Pros

    Benefits were awesome and people were nice.

    Cons

    Lack of employees who care about their job. Leadership was favored for a number of bad reasons.

    Advice to ManagementAdvice

    recognize the people that work hard instead of letting them go

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Licensed Pharmacy Tech Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale full-time (more than 10 years)

    Pros

    Good Pay, Benefits, Vacation Time

    Cons

    Many well paid, uneducated people running the warehouses with no people skils.
    Costco definately does not encourage their "seasoned employees" as I was called.
    They weed out capped out hourly wage earners (usually employed there for 12 - 15 years) so they can...as they say "get 2 new hires for the price of one " hourly employees.

    Advice to ManagementAdvice

    Take courses on managing employees effectively. LISTEN, really listen to your employees. They really do know more than you on the feel of the public.

    Doesn't Recommend
    Negative Outlook
  10.  

    Good place to work, but need a lot of improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AM Stocker in San Diego, CA
    Current Employee - AM Stocker in San Diego, CA

    I have been working at Costco Wholesale part-time (more than a year)

    Pros

    They pay more than min. wage however majority of companies do. Benefits are great for the price you pay when you are part time.

    Cons

    Leadership of this company is not up to par. I am very surprise that they hire veterans such as myself however the veterans doesn't seem to have interest in leadership. There are a lot of people bumping heads and just "wingit" at things which is unsafe, and unprofessional.
    Three things to follow in management. People. Product and the Process.
    I do not see opportunity of growth. Its there, but its locked up.

    Advice to ManagementAdvice

    People, as you (hopefully) know are always integral. Even if you’re a one-man or woman operation, the business can’t survive without bodies filling the seats and keeping the proverbial “wheels” turning.

    There’s much more to this part of the 3P’s idiom than just filling seats, taking orders, completing deliveries, completing sales, selling; of course most of you understand what the people in your company do.

    The “right” people make you profitable, the wrong generally don’t. If you, as a manager don’t audit your people, and only bother with them when there’s a customer complaint or other problem, such as tardiness or absences, you’re missing the point.

    If it weren’t for the fact that people are so crucial, the process could easily be first on the list. If you don’t understand the key to successful franchises, and national, international and global corporate structures.
    Success on a large scale is all about the process!
    It’s equally crucial at smaller levels…
    The process starts at the conception stage (i.e., product/service development) then moves the company along through the hiring of employees, marketing, accounting, expansion, etc.) If defining a business’s process is a difficult concept to understand, think of all the information that’s required for a business plan: Write a Business Plan That’s the process.

    There’s more to it, and your unique process will vary depending on what industry you work within. ISO certification was created so investors and the public can be assured that a company’s “process” is profitable and also compliant with other laws and regulations that need to be met, to avoid hiccups from happening; such as fines, lawsuits, and other unforseen expenses. I see a lot of this lawsuits and fines behind the scene a lot its very simple to avoid it.
    Bring in the right people to audit your process (the earlier-on the better, during the business/product conception process is even better, and get people who know more than you do to analyze – don’t micromanage your process: design, HR, marketing, manufacturing, accounting, etc.)

    Rather than define what a product is, how to create it, improve it, etc., I think I’ll refer you to some excellent sources instead. You always have to tweak the process and the people involved with a product, but once you’ve developed a successful product it’s done.

    The same goes for a product that happens to be a service – if you’re adding new elements to it or changing it completely then you’re either: a) Adding an element or two to an already successful one, or b) Re-vamping, re-branding, re-strategizing entirely (i.e., launching a new service.)

    If you’re going to innovate or improve, often that’s a matter of launching a totally new product or service to compliment your existing one. Costco is doing great as far as products and so so on the process. Need to focus on your people and take care of them because they will make you profitable.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    You really work hard for your pay

    Current Employee - Food Service Assistant
    Current Employee - Food Service Assistant

    I have been working at Costco Wholesale part-time (less than a year)

    Pros

    Good starting pay and most employees are really cool and nice. I heard benefits are really good for those who get that far.

    Cons

    For all the work you do and the wear and tear you put your body through, $11.50 an hour is not enough to keep me there long-term. They literally work you to the bone. I'm working a seasonal position and there's no training until you actually start your first shift, so you have to learn as you go along. Most of the supervisors/managers are pretty nice, but there are some that talk to you like they want you to know who's in charge and they like to call you out on everything you do. They do play favoritism and if they don't like you, then expect to be treated lower than others.

    Advice to ManagementAdvice

    Promote employees based on merit, not seniority or favoritism. Provide training to even just seasonal employees so that we don't get called out for our mistakes after we've made them because of the lack of training. Lastly, please lighten up even just a little bit. I can't even joke around with my co-workers because one of my supervisors would rather have me act like a robot instead of a human.

    Doesn't Recommend
    No opinion of CEO

Work at Costco Wholesale? Share Your Experiences

Costco Wholesale

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.