Costco Wholesale
3.8 of 5 1,009 reviews
www.costco.com Issaquah, WA 5000+ Employees

Costco Wholesale Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.8 1,009 reviews

                             

92% Approve of the CEO

Costco Wholesale President & CEO Craig Jelinek

Craig Jelinek

(406 ratings)

82% of employees recommend this company to a friend
195 Employee Reviews Back to all reviews
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Good for a while

Food Court Assistance (Former Employee)
Livonia, MI

I worked at Costco Wholesale as an intern for less than a year

ProsGood company to work for. Good benefits and they start you off at $11. Everyone's friendly, sometimes too much.. A few creeper guys. Most people that work here are "lifers".. They never go anywhere else or try for anything better.

ConsBeing a seasonal employee sucks. I got the worst jobs and the worst hours.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great place for those nearing retirement

Web Developer (Former Employee)
Issaquah, WA

I worked at Costco Wholesale full-time for more than 3 years

ProsWork life balance doesn't get better

ConsWork is done at a snails pace

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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Warehouse jobs are awesome. Exec jobs are awesome. Mid-level corporate: not so much.

Anonymous Employee (Former Employee)

I worked at Costco Wholesale

ProsBenefits. Relaxed atmosphere. 100% secure.

ConsDead weight. Nobody gets laid off or fired: NOBODY.

Advice to Senior ManagementMatch the right roles to the right people, and hire outside when you have to.

Yes, I would recommend this company to a friend

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It used to be better in IT

In the IT Department (Current Employee)
Issaquah, WA

I have been working at Costco Wholesale full-time for more than 5 years

ProsGood stability, good benefits.

ConsIT management has been making very bad decisions that make it very difficult to get work done in a timely manner.

It used to be much better when people worked together in task-oriented groups and had ownership of what they needed to do. Now it's all changed--the people who made the decision to change obviously had no clue about the depth of knowledge/skill that some areas needed; that has all been diluted and dissipated. No one cares about getting things done any more because the bureaucracy has taken over and grown...very frustrating.

Advice to Senior ManagementGet rid of the "service oriented" organization and put it back to the way it was before you listened to clueless consultants. Nothing works now because no one has ownership. Get rid of Google for email...it's ridiculous to use a system like this that cannot be easily organized. Some IT folks get over 2000 emails a day and Gmail simply doesn't allow for good sorting, organization, or searching. It has added hours to my day.

No, I would not recommend this company to a friend

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Huge Disconnect Between the Business and IS

Programmer Analyst III (Current Employee)
Issaquah, WA

I have been working at Costco Wholesale full-time for less than a year

ProsRelaxed
Many active projects to keep one engaged
Excellent health insurance
Highly ethical business
On-site cafeterias
They seem to promote from within

ConsThe attitude of the business is not that of IS
Highly siloed environment
Caustic behavior and interactions between groups
Antiquated leave policy
Below average salary for high technologies
Absolutely no telework allowed
Immature change management and business processes

Advice to Senior ManagementWhile I've listed several things that are wrong, the behaviors of groups and how they interact is a huge deal. If management could set forth an example and encourage good behaviors, it would go a long way towards improving the workplace. There is also a huge need for a mature governance and change management process.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Anonymous Employee (Former Employee)

I worked at Costco Wholesale

ProsGreat Benefits, Decent Pay, can accrue a good amount of vacation time

ConsNo Life/Work Balance, Inconsistent enforcement of policies

No, I would not recommend this company to a friend

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Fast paced, hard word, good compensation, nice hours, good job if you can endure it for the long haul.

Stocker (Former Employee)
Citrus Heights, CA

I worked at Costco Wholesale part-time for less than a year

Pros1. Pay - Costco employees start at a minimum of $11.50 an hour and those who have been with the company a while are making very good money.

2. Benefits - as an employee you will receive a free Costco membership for yourself and two additional card members. They also offer 401k, Medical & Dental.

Cons1. Hard Word/Fast Paced - At the location I worked at, everyone seemed to be very stressed, overworked, and micromanaged. The supervisors walk up and down the sales floor barking commands and yelling at people to work harder and faster. Even if you are a good worker, you will still be subjected to this. It can get old real quick.

2. Lack of training - Just like other retail jobs, you are pretty much "thrown to the wolves" and must learn to "sink or swim".

Advice to Senior Management1. Better training for new hires

2. You can motivate and encourage your employees without screaming at them.

Yes, I would recommend this company to a friend

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A stable place to work while combing up your career ladder.

Major Sales Associate (Former Employee)
Roseville, MI

I worked at Costco Wholesale part-time for more than 5 years

ProsWorking at Costco is top of the ladder as far as retail jobs are concerned. The pay is much higher and the company's ideologies genuinely respects there employees for the most part. You get major holidays off and lot of benefit options. Most of the positions are easy (though soul sucking). There's lot of opportunity to advance if you choose to stay in retail. There's lot of stability there for people working their way out of retail into whatever career they want to pursue.

ConsIt's retail and has most of the soul sucking issues associated with working retail. Also, the vast majority of it's employees have given up whatever career ambition they had to remain at Costco for the rest of their life. So there's a lot of weird family-like cliques and drama that has an unusual Costco flavor to it. Think cult-like to various degrees depending on the store and leadership.

Advice to Senior ManagementListen to your employees and be willing to give sensible explanations for seemingly retarded tasks. Your 25 years of sell-out experience means nothing to workers who just want to get there head around why some bureaucratic non-sense must be done because of "corporate."

Yes, I would recommend this company to a friend

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It is what it is.

Deli Clerk (Current Employee)
Lancaster, PA

I have been working at Costco Wholesale part-time for more than a year

ProsEasy but tedious work environment. Valued company, and a sure resume booster. Pays well for not requiring an education.

ConsPromotions through years served, not hard work. Nepotism and favoritism are glaringly obvious. Managers worked for a very long time to reach where they are and do not hold back their frustrations toward the entry level employees. Post high school education does not matter to the company. Warehouse work environment varies. If someone in management does not like you, your career path will be hindered.

Advice to Senior ManagementValue the educational background of your employees and revamp your college retention program

No, I would not recommend this company to a friend

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Great company, just have to find a good warehouse.

Anonymous Employee (Former Employee)

I worked at Costco Wholesale part-time

ProsThe benefits are amazing (401k, health, vision, and dental), the pay is great, school leave, vacation, everyone is very friendly, and your hard work pays off... Well, supposedly.

ConsNot much room for growth. After four years of being a cashier assistant there was a posting for 3 cashier positions which went to people who have been with the company for more than 6 years. You are doing the same thing day in and day out, and the late night hours can get to you. You are pushed really hard to go faster and do a better job which results in more injuries than profits.

Advice to Senior ManagementFocus your energy equally between the day and night crew. It's not fair when the day crew is getting all the BBQs and perks and night crew has to literally clean up the day crews mess.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Costco Wholesale reviews and ratings — including employee satisfaction and approval rating for Costco Wholesale CEO Craig Jelinek. All 195 reviews posted anonymously by Costco Wholesale employees.