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Robert J Ditchfield
I have been working at Crabtree & Evelyn full-time for more than a year
Pros – Very good benefits program, solid compensation package, strong sales & marketing team. Opportunities for growth throughout the world in multiple channels; retail, wholesale, and online.
Cons – Lack of leadership and vision for future growth. Turnover in c-level leadership and a lack of urgency to fill the voids and provide direction to the company. 6 month gap with no CEO-level leadership.
Advice to Senior Management – Define a direction and support a vision for growth.
– I'm not optimistic about the outlook for this company
2014-02-23 18:04 PST
1 person found this helpful
I worked at Crabtree & Evelyn part-time for less than a year
Pros – Flexible with scheduling, relaxed and friendly environment, Limited stocking/cleaning duties because it's a small store
Cons – Cash register system can be faulty, demanding and impatient higher management (district managers, etc.), Clientele can be tough to please
Advice to Senior Management – Remember that you're selling bath products. We're doing the best we can and trying to make vapid products look like necessities, but repackaging products and selling them for a higher price annoys customers and there really isn't anything we can do to change that.
2012-10-23 14:42 PDT
I worked at Crabtree & Evelyn full-time for more than 5 years
Pros – Good Discount, with appreciation twice a year
great store-level staff
Cons – Work/Life balance
Communication between corporate and stores
2012-10-20 09:44 PDT
I worked at Crabtree & Evelyn part-time for more than 3 years
Pros – The only positive aspects about working for this company was sharing experiences with the clients.
Cons – Incredibly undercompensated despite the high price points. Low-quality corporate employees is leading to low quality in-store staff.
Advice to Senior Management – Listen to the individuals in your retail stores, they experience the customers on a daily basis and have amazing ideas to improve sales, products and merchandising.
2012-10-13 19:11 PDT
I worked at Crabtree & Evelyn
Pros – You get to test products and you leave smelling good.
Cons – It was very disorganized. They displays took days to complete. and sometimes after you completed them they would tell you to take it down.
Advice to Senior Management – Please look at who you are hiring as managers. The people that I have talked to at various stores all loved who they were working with but hated management.
No, I would not recommend this company to a friend
2009-08-25 08:54 PDT
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