Cracker Barrel

www.crackerbarrel.com

Cracker Barrel Reviews

Updated January 24, 2015
Updated January 24, 2015
614 Reviews
3.1
614 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
183 Ratings

Review Highlights

Pros
  • Flexible schedule, always an item of the day to promote to talk about to customers (in 32 reviews)

  • the only pros to working at this company are great people servers are great (in 16 reviews)


Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • Getting anything close to full time is fairly difficult unless you are a grill cook (in 13 reviews)

More Highlights

86 Employee Reviews Back to all reviews

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  1.  

    Previous employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Cracker Barrel part-time (more than 5 years)

    Pros

    You can move up quickly to a certain point.

    Cons

    Terrible employee treatment. No breaks. Harassment allowed in the workplace. Major favoritism issues. Hot food window; trays burn your hands. Poor management. If you want to do your job here, forget it because someone will always be breathing down your neck. If you want a certain availability be ready to be harassed if you pick either days or nights. They will question why you can't work the one they want you to work. If your hungry you better deal with it because if you're caught in the break room obviously you're too stupid to have asked someone to watch your section of you are a server. If someone is picking on you management will continue to allow this type of torment and even possibly join in. DO NOT WORK HERE. ITS NOT WORTH IT.

    Advice to ManagementAdvice

    You all needed a background check...and periodic drug tests

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    It was bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Christiansburg, VA
    Former Employee - Server in Christiansburg, VA

    I worked at Cracker Barrel part-time (less than a year)

    Pros

    Some of the clients were nice

    Cons

    bad hours, too many servers on floor, no time to eat, too few table, often only 2, late cuts, there always 1and a half - 2 hrs after I got cut.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Under appreciated and over worked just to get upper management numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Par IV Server in Peoria, AZ
    Current Employee - Par IV Server in Peoria, AZ

    I have been working at Cracker Barrel full-time (more than 10 years)

    Pros

    My Co workers are the only good thing about working here

    Cons

    Under appreciated and managers push servers to get good numbers, no thank yous or good job.
    The company took away Christmas parties to save themselves money.
    Employee for 10 years, not eligible for insurance and Christmas bonus was a 25 dollar gift card to Cracker Barrel. Working at a job for 10 years should get a litte apprication.

    Advice to ManagementAdvice

    Show your employees they are important and are not just peions for you to have bragable numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    HORRIBLE PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - All
    Current Employee - All

    I have been working at Cracker Barrel

    Pros

    Flexible schedule for students only. Don't let other comments fool you. Only pro.

    Cons

    No breaks,ever, crap pay for doing more than management, plan on being disrespected by management and customers regularly

    Advice to ManagementAdvice

    If you aren't giving breaks don't take them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Horrible. I would not recommend this company to my worst enemy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cracker Barrel Management in Oklahoma City, OK
    Former Employee - Cracker Barrel Management in Oklahoma City, OK

    I worked at Cracker Barrel

    Pros

    Compensation. Employees are great and feel like a family.

    Cons

    Absolutely no work life balance. Just prepare to always be at work. District managers are dishonest, underhanded, disrespectful and will never be satisfied with anything that you complete.

    Advice to ManagementAdvice

    Money is not everything. Move somewhere you will love working. For people who will actually appreciate the time and dedication you put it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good with guest, terrible w/ management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Skill Trainer in Sharonville, OH
    Current Employee - Server/Skill Trainer in Sharonville, OH

    I have been working at Cracker Barrel

    Pros

    The money is good as long as you work full time, the guest do tip well.

    Cons

    The management can't make decisions together, they allow a hostile work environment, they'll hire anyone and trainers and etc will sign off on people who never should of been a server, when you tell them something is wrong or another employee has done something they ignore it! Management at the Sharon rd barrel is texting and seeing one of the servers outside of work and hired her back after being fired for constantly being an hour to two hours late for work.

    Advice to ManagementAdvice

    Listen to your employees more, make sure their environment is a positive one, keep your head out of the women's butts , don't treat people differently, the experience after working there two years is I would never go back or recommend the job to anyone!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I'm not working at McDonalds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook in Pensacola, FL
    Current Employee - Prep Cook in Pensacola, FL

    I have been working at Cracker Barrel

    Pros

    Quick first raise
    Consistent scheduling
    I'm actually trying to think of more pros isn't that sad

    Cons

    Managers treat you as a lesser being
    Constant indirect belittling, such as telling me a recipe before I even ask as I walk by
    No cursing? In a kitchen really?
    No free meal. Ever. Ever. Even on holidays
    Stingy hours never had over 20
    Having to get "walked out" by a manager, literally, and this is coming from my manager, "so nothing walks out the door with us"
    Was given 3 days of training on morning shift then thrown into night shift when I started
    NO DIRECT DEPOSIT
    Prep list and who knows what else is 80% wrong 80% of the time
    Too many chiefs, not enough Indians
    Regularly see managers standing around talking or walking around trying to look busy at 7pm

    Advice to ManagementAdvice

    Please act like we know what we're doing. That's why you hired us. Don't tell me a recipe when I walk by while you're standing there drinking coffee
    Don't give promotions to the ones that take 20 minutes to fry chicken tenders, and threaten to fire the one who picks up the slack after them for not getting "walked out"

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Go ahead &tell your family you won't be attending thanksgiving or Christmas because they're open on those days and it's mandatory that you work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bowling Green, KY
    Former Employee - Server in Bowling Green, KY

    I worked at Cracker Barrel part-time (more than a year)

    Pros

    Good tips. $10/hour on average give or take depending how good you are. Fun coworkers.

    Cons

    Rude old people. You HAVE to work holidays. No breaks. Gm doesn't pay attention to your availability even though you have worked there over a year and repeatedly tell them you have class a certain time they still schedule you outside availability.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Servers are Nobody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Nashville, TN
    Former Employee - Server in Nashville, TN

    I worked at Cracker Barrel full-time (more than a year)

    Pros

    The Guests are a lot of fun. You meet people of all walks of life from all over the world. Many countries see Cracker Barrel as a tourist stop. For the most part you work with great people.

    Cons

    Management will tell you that you can walk if you want. That the one position a restaurant can survive without is servers. Even after years of service they want you to be 100% dedicated to them, but they aren't dedicated to you. The managers are manipulated and controlled by certain employees who hold things over their heads as control issues, it's easy since Managers have no boundaries.

    Advice to ManagementAdvice

    What applies to one person should apply to all. The more control you lose the more you try to gain in effect pushing out your loyal and honest employees who are their for the right reasons.

  11. 1 person found this helpful  

    OMG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher in London, KY
    Former Employee - Dishwasher in London, KY

    I worked at Cracker Barrel full-time (less than a year)

    Pros

    Hired fast. Above average pay for the job. Got plenty of hours. Close to my home.

    Cons

    IDK where to start.
    First thing said in the interview was that 'We're losing sales and can't keep people'. I should have ran then rather than rising to the challenge.
    Everything in orientation was a lie. Told would get paid lunch, discount card, free meal on 8+ hour shifts.
    Reality: Not a single break in 2 months. Worked up to a 12 hour shift without a break. Insulted when asked for a break. Got food poisoning from everything I ate or drank, including ice water which sent me to the br puking within minutes. Had to buy steel scrubies to work with that were said to be provided in orientation (Manager told me he couldn't even order them). Nothing rinsed, dishes washed in 'soup' of recycled water. Had to fight with the other workers to just change the water. Not allowed to leave the building while on the clock, manager has to observe you if you go to your vehicle for soda machine change, and they don't even allow ecigs. On top of that, no one appeared to be in charge and people just did what they wanted. Never got the discount card after 30 days. Took me 3 days to recover from working 4-6 7-9 hour shifts a week without breaks for 2 months.

    Advice to ManagementAdvice

    I didn't met a single manager who cared about their job while there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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