Cracker Barrel Reviews

Updated July 22, 2015
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Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
50 Ratings

Pros
  • Flexible schedule while going to school (in 32 reviews)

  • For the most part you work with great people (in 16 reviews)

Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • They may call it full-time, but it's barely enough hours (in 13 reviews)

More Pros and Cons

117 Employee Reviews

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  1. Helpful (1)

    Ugh, very unpleasant.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Mattoon, IL
    Former Employee - Server in Mattoon, IL

    I worked at Cracker Barrel part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Came home with cash tips at night. Got a discount on a meal after a minimum four hour shift.

    Cons

    Unreasonable management. Very lengthy and boring training. Three table complaints warrants termination of server......even if they are complaining about how the food is cooked, or other such thing you have no control over. Very conservative, old-timey values.

    Advice to Management

    Take care of your employees. Many patrons come in regularly and are often elderly or otherwise difficult on servers. Servers should not be at fault or have jobs at risk due to a mishap by the kitchen staff.


  2. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel

    Pros

    Great people to work with

    Cons

    Terrible hours , no one works full time ... Drama !


  3. HORRIBLE EXPERIENCE AS A HOST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Birmingham, AL
    Former Employee - Hostess in Birmingham, AL

    I worked at Cracker Barrel part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They're good about working with your schedule, that's it.

    Cons

    Rude workers, Rude managers, Pretentious staff, Not helpful, Stressful environment.


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  5. General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Cracker barrel is the big leagues of all restaurants when it comes to management. The compensation in pay is worth the work you are going to put in.

    Cons

    From corporate office it's about the employee experience but theyou seem to forget about the management experience. Maybe it's the dm and rv but it's work work work and not a lot of high 5's. Also expect to work on your days off at times because of multiple conference calls and meetings. As long as you have a good gm he will ensure your time off but some say that if you work on your day off you don't get it back. A good gm will pay it back where others will just say that's part of being salary.

    Advice to Management

    When the odds are down stick it out its definitely worth what you will receive. And if you are looking to move forward into gm dm levels this is the company that will make it happen.


  6. Host/Hostess -- Prepare for Hell

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Flagstaff, AZ
    Current Employee - Host in Flagstaff, AZ

    I have been working at Cracker Barrel

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free coffee, water, and tea, meet new people, decent pay, Half off all food prices for your lunch break.

    Cons

    There's no lunch break. The new people you meet are almost always demanding to sit somewhere specific, the managers do not know how to communicate properly at all. The professionalism is somewhat lacking, the kitchen smells like a million rats ate too many rolls then died. Not the best environment...

    Advice to Management

    Don't take this job. You can find MUCH better service, and environmental standards somewhere else.


  7. Terrible hours and you'll have to spend your time as a cook and cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Honestly can't think of any. The food is bland. The staff is below average because you only pay them minimum wage.

    Cons

    You will spend your entire day helping cook or being called to the cash stand to help cash people out. The hours are hideous you work 5-3/ 10-9/ or 1-11 or 12. Paperwork is straight out of the 80s you keep paperwork that should be saved on the computer.

    Advice to Management

    Be prepared to work. You don't get smooth shifts, you get to cook all day.


  8. Helpful (1)

    Managers have to work in positions all day, every day.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Morgantown, WV
    Current Employee - Restaurant Manager in Morgantown, WV

    I have been working at Cracker Barrel full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High pay and bonus with some good benefits and strong performance in the stock market. Most of the employees are great people.

    Cons

    Not much managing, all working in positions. Horrible in store training program that taught me nothing other than how to cook. No administrative training. Never worked anywhere before this that had such an issue with call offs and no shows.

    Advice to Management

    Stop using managers to save labor and pinch pennies. Have enough manpower to handle the business and to cover breaks without leaving the restaurant short handed.


  9. The WORST part-time job I have ever had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Missoula, MT
    Former Employee - Cashier in Missoula, MT

    I worked at Cracker Barrel part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you want tons of free time, work for this company. They will promise you hours but never give them to you, so you'll always have about 5 days off a week.

    Cons

    Horrible pay. Horrible hours. You will never get a break, even if you have a 10 hour shift! If you think you'll be allowed a lunch break in this restaurant, you're wrong. Management is petty and handles things very immaturely.


  10. Do not work there for over a year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grill Cook in Deerfield Beach, FL
    Former Employee - Grill Cook in Deerfield Beach, FL

    I worked at Cracker Barrel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. Other than good looking employees.

    Cons

    Management. Hours. Benefits. Service.

    Advice to Management

    Value your employees. Lead by example. Lead from the front not from the rear.


  11. Bad Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Lafayette, LA
    Current Employee - Sales Associate/Cashier in Lafayette, LA

    I have been working at Cracker Barrel

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice Co Workers at job

    Cons

    Horrible Management at job sucks



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