Cracker Barrel Reviews

Updated April 23, 2015
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2.0
112 Reviews
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Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
29 Ratings

112 Employee Reviews

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  1. Fun at first, terrible upon leaving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiting Staff in Plainfield, IN
    Current Employee - Waiting Staff in Plainfield, IN

    I have been working at Cracker Barrel (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The customers, and their positive attitudes! Also, the discount! You can use it at any Cracker Barrel in the country!

    Cons

    Management. The ship them in and out like they're not even people. The management can sometimes act like high schoolers with drama, and some have no business being in this kind of field.

    Advice to Management

    Take more classes, and listen to the employees. Don't take out your frustrations on their schedules!!

  2. Impossible to make money

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Server
    Current Employee - Server

    I have been working at Cracker Barrel

    Pros

    Paid vacation after a year
    Discount at all locations
    Super easy for servers because of all the teamwork. Other servers will get your drink order, even your food order, and run your food.

    Cons

    The food is dirt cheap so you can feel like you've waited on a million tables and your sales will still only be a couple hundred, so you make no money.
    They are required by corporate to always have a specific number of staff, so even in the slowest season they are constantly hiring new people and continually cutting everyone else's hours. They also put way too many servers on the floor so that you have two or three table sections.
    The teamwork makes it easy if you're busy, but it's also annoying. If I have a table but I'm not the one taking the order or delivering the food, the guest doesn't see reason to tip me and I don't really blame them. And if one of my guests needs a refill on his ice tea or water, I can't just get him a new one. I have to bring three pitchers out into the dining room and refill the water and teas for every guest in the restaurant. I'd prefer to just give better service to my own tables and help out other servers only when they need it.

    Advice to Management

    Put way less servers on the floor so everyone can make some money.

  3. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Lithia Springs, GA
    Current Employee - Cashier in Lithia Springs, GA

    I have been working at Cracker Barrel full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good for a high school or college student. Nice coworkers and guest from time to time

    Cons

    Horrible pay and hours!!! They hired me for full time and now I'm getting less then part time. No matter how long you work for Cracker Barrel the most you can make hour is 8.70

    Advice to Management

    Pay better !!! Do your job so employee don't have too

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  5. people are mean and rude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Portland, TN
    Current Employee - Dishwasher in Portland, TN

    I have been working at Cracker Barrel part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the people are nice

    Cons

    Some of the mangers are rude and talk to ya like adog

  6. It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    flexible schedule was the best part

    Cons

    a lot of young high school people working, not a super friendly environment

  7. Helpful (1)

    Not a great server job if you want to make money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Par IV Server in North Myrtle Beach, Horry, SC
    Former Employee - Par IV Server in North Myrtle Beach, Horry, SC

    I worked at Cracker Barrel

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule. Discount at gift shop.

    Cons

    Favoritism, constantly degrading employees, discrimination, screaming, tips, 2 table sections.

    Advice to Management

    Have some compassion and treat people with more respect.

  8. Cashier

    • Comp & Benefits
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The food is good and fellow co-workers were friendly and helpful.

    Cons

    The manager is rude. They have a high turnover rate for a reason. They don't pay enough.

  9. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX

    I have been working at Cracker Barrel

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    No beer or wine no late nights

    Cons

    Alot hours not much family time

  10. Not what is seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Associate in Fenton, MO
    Former Employee - Retail Associate in Fenton, MO

    I worked at Cracker Barrel part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible schedule, great guests, get to meet people from all over, great discount on merchandise

    Cons

    No real benefits, they make it difficult to get health insurance, no 401K offered that I'm aware of, managers always coming and going,

    Advice to Management

    Find something that works and stick to it. Treat your employees with respect.

  11. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Cracker Barrel

    Pros

    It was a job with pay.

    Cons

    Bad tippers, no alcohol to serve. Other servers were jerks.

    Advice to Management

    Don't play favorites.

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