Critical Mass Reviews

Updated March 13, 2015
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Critical Mass CEO Dianne Wilkins
Dianne Wilkins
20 Ratings

Pros
  • Most people are great to work with (in 13 reviews)

  • Offers a very good work life balance as employees are rarely required to put in late hours at the office (in 4 reviews)

Cons
  • Little to no growth in Chicago IT (no next level to move to) (in 4 reviews)

  • Long hours and rushed deadlines are the norm (in 4 reviews)

More Pros and Cons

26 Employee Reviews

Sort: Popular Rating Date
  1. Meh

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Critical Mass

    Pros

    Very diverse and supportive, fun laid back culture

    Cons

    Little opportunity for advancement, lots of agency politics


  2. Ups & downs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Critical Mass full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are nice, and the culture is fun. It's heavily encouraged to participate. Also, it has a smaller agency feel to it and the execs are very approachable.

    Cons

    Work life balance can be overwhelming. You feel like you have to stay late or put in extra hours in order to advance or get recognized. Too many times I've seen good talent overworked and under appreciated.


  3. Global DigitalMarketing Agency with a focus on an integrated customer experience; Office expanding in NYC everyday.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Critical Mass

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Great environment, a bit small but in a way that allows people to build actual relationships.
    - Terrific client rapport, highly respected and thought of as thought leaders.
    - Moving across disciplines is rather easy and even support by upper management.

    Cons

    - A smaller office sometimes leads to a little less structure.
    - Career growth/development can get muddled with turnover; expected at most agencies unfortunately.


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  5. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Critical Mass part-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I worked as a part time intern at Critical Mass for almost three months. I really liked how collaborative the work culture was and the team was really accommodating to new engineers.

    Cons

    There is some room for improvement in their HR department.


  6. Helpful (1)

    Great culture but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planner in Chicago, IL
    Current Employee - Planner in Chicago, IL

    I have been working at Critical Mass full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great culture
    Smart people
    Fun add bonus like holiday presents and monthly bonus structure

    Cons

    Wishy washy upper management
    Slow to promote
    Quality of hires vary, especially on pm front

    Advice to Management

    Tighten this up to help with morale and line of sight to company vision


  7. High-end Digital Agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Critical Mass full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CM has a great client portfolio that allows for great work.

    Cons

    There is not always a defined career path.


  8. Helpful (2)

    Growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Critical Mass full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Culture is key. Fosters a sense of family among employees.

    Cons

    Omnicom ownership has changed the focus from the people to the bottom line. Their continued push for margins have decreased career support and professional development.


  9. Helpful (1)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at Critical Mass full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great fun culture, experienced team members, open door executives

    Cons

    Leads could care more on a personal level about employees

    Advice to Management

    Firm up a process for pulling in resources to pitches to accurately staff against current projects


  10. Helpful (2)

    Great place to start your career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Planner in Chicago, IL
    Former Employee - Associate Planner in Chicago, IL

    I worked at Critical Mass full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome people to work with, and management does their best to take care of everyone. Critical Mass has an impressive list of clients, but most of the work coming out of thie chicago office is financial services / insurance related. There's a few wild cards, but for the most part, the "sexier" clients are based elsewhere.

    Cons

    At times feels like an amateur shop playing with the big boys.

    Advice to Management

    be mindful of what other digital shops are paying, and be competitive--it's the only way to get and keep talent.


  11. Helpful (1)

    Update on Critical Mass - Chicago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Critical Mass full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The office has expanded, it now takes up the entire floor. Lots of new equipment and newly designed conference rooms, large kitchen, many team working areas, etc. Promotes collaboration and group work sessions well.

    Still could use some new clients that bring out the creativity and talent in the office, but steps seem to be taking place - look for some really interesting work (not typically found at an agency of this size) coming soon.

    New VP/group creative director hired, looking forward to see what he does.

    Still culturally a great place to work - tons of events, outings, beer 30's, as well as people going above and beyond for each other - makes you realize it's more then a place of work.

    Cons

    Could use some improvements in the project management side and social media leadership side.



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