Crocs

  www.crocs.com
  www.crocs.com

Crocs Reviews

Updated November 21, 2014
Updated November 21, 2014
136 Reviews
2.6
136 Reviews
Rating Trends

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Crocs CEO and Director John P. McCarvel
John P. McCarvel
75 Ratings

Review Highlights

Pros
  • Good work life balance, every other Friday off, 2 week closure at Christmas time (in 9 reviews)

  • Great people/colleagues who are smart, hard working and innovative daily - who "find their fun" everyday (in 8 reviews)


Cons
  • Senior management was scatty and difficult to get hold of if one had a query or concern (in 9 reviews)

  • As soon as it seems like the upper management is getting it together it seems to fall apart (in 9 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Consstant upheavel, numerous management changes, no clear direction, ever-changing expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Crocs full-time (less than an year)

    Pros

    Can't think of any. This was a really terrible experience all the way around.

    Cons

    There were 4 district managers in less than a year, all of whom did everything differently. There was little clear direction, crazy unrealistic expectations, and little to no onboarding or training. Long after I was gone, I heard from a reliable source (and this can be documented) that they were still disparaging my character and lying about why I left the company. I guess that's no surprise.

    Advice to ManagementAdvice

    Leave if you have some place to go!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    I would rather sell my soul to Satan himself then work another day for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Crocs full-time (more than 3 years)

    Pros

    The only positive thing about working here is casual dress code.

    Cons

    The upper management district level and above are very unprofessional and disorganized.

    Advice to ManagementAdvice

    Listen to your store and assistant managers and their hr complaints before you end up with ANOTHER lawsuit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Garbage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Pembroke Pines, FL
    Former Employee - Assistant Store Manager in Pembroke Pines, FL

    I worked at Crocs full-time (more than an year)

    Pros

    the store is small. easy to manage.

    Cons

    people are all the way dysfunctional.

    Advice to ManagementAdvice

    what upper management? they suck.

    No opinion of CEO
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  5.  

    worst employer I've ever had.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crocs

    Pros

    my co-workers, and the dicount

    Cons

    never got my two 10 min breaks, was not scheduled to work my last two weeks, had to wait till payday to get my final check both times I worked their, and was give two days notice they were closing the location I worked d at causing me to not have a job nor time to look for one.

    Advice to ManagementAdvice

    shove it.... But really how about treat your employees with respect...

  6. 3 people found this helpful  

    Narcississtic leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Niwot, CO
    Former Employee - Director in Niwot, CO

    I worked at Crocs full-time (more than an year)

    Pros

    discount makes the shoes priced where they should be
    casual dress
    some really good and passionate people

    Cons

    Self-important leadership
    Clique-ish management circles where the "in crowd" plots again "the people who don't matter" (actual quotes)
    ZERO focus on cultural behaviors
    Duplicitous leadership mantra - tell the masses what they want to hear, then do what you want

    Advice to ManagementAdvice

    Congratulations on all your success. For all your accomplishments and competency, hows the company performance and attrition improved based on anything you've done? By a mirror, read more, and stop, just sop what you are doing. Look like your moving to Boston...good luck with your golden parachutes :-/

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Enormous disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Niwot, CO
    Current Employee - Anonymous Employee in Niwot, CO

    I have been working at Crocs full-time

    Pros

    Ice cream Thursdays and corn hole.

    Cons

    Crocs has been an enormous disappointment. It is the worst management and company I have ever worked for. There is no training, yet you are expected to know everything about your job on day one. Basic useful information does not exist and countless hours are spent trying to obtain answers just to do your job. The employees who have been here for a long time and have the knowledge/tools/information, refuse to help and simply let the new people struggle.

    Forget talking to anyone in human resources. They are a terribly unhelpful group and rarely return phone calls or respond to emails. None of them are friendly and they seem downright miserable - like it's a chore for them to even say "hi".

    The management team makes awesome salaries and bonuses while paying the rest of us way below market. Management members don't listen and tend to be exceedingly rude and dismissive towards the employees. Crocs is supposed to be "FUN" (one of their supposed values), but it is far from it. People here are miserable and on edge. Too many bad business decisions and mistakes are made every day. It's sickening to witness.

    There's much more, but I won't waste any more time. I need to find another job because I am not going down with this doomed ship.

    Advice to ManagementAdvice

    Wake up. Get rid of the CFO before he destroys the entire company. He is negatively impacting the whole organization with his outrageous disrespectful behavior, lack of integrity, and complete failure to listen or communicate. Which is why most of the employees are questioning why he is in the position he is. He has no business managing people whatsoever. The company hasn't been able to find a new CEO. No wonder. Who wants to take over this mess? It would be best to sell the company as quickly as possible to someone who actually knows what it takes to run a successful shoe business. Good luck.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Terribly unorganized for bottom to top

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crocs

    Pros

    Not much.. Good benefits

    Cons

    Extremely little support from the corporate level. . Mismanaged on the district and regional level. Corporate focus is constantly changing with zero input or consideration for the store level.

    Advice to ManagementAdvice

    Consider your store level employees who decidedly handle the success of your company.

  9.  

    Arrogant District and upper management ruined this company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Crocs full-time (more than 5 years)

    Pros

    awesome comfortable shoes, loved helping out customers who actually benefited health wise using Crocs shoes.

    Cons

    The company does not walk the talk they preach!!
    Inexperienced and arrogant district managers!

    Advice to ManagementAdvice

    Think about your supply situation, we never had the right mix of product at the right times. The thought of taking away a locations total Mens Shoe assortment three weeks before Fathers Day does not really set up a location for sucess. The employee bonus program, the old gold/silver/bronze, was perfect it did encourage competition.....the new bonus only encourages complacency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Lack of basic human decency has wrecked this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crocs full-time

    Pros

    Lots of PTO if you can use it

    Cons

    -Everyone does everything they can to work against you and make every process as painfully complicated as possible.
    -No room to move up in the company.
    -Endless amounts of repetitive paperwork that no one will ever look at
    -The return policy for customers allows for massive amounts of fraud.
    -Company complains about spending and instead of revamping systems where money is wasted, they attack the stores to gouge out what little savings they can (i.e. labor cuts, cutting back on needed supplies)
    -No training program for new employees (Throw them to the wolves mentality), along with no hours for them to work. This leads to an incredible turnover rate.
    -The bonus program for associates and managers is unobtainable

    Advice to ManagementAdvice

    LEAVE or this company will not survive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    From the outside it looks great, don't let that fool you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Employee in Niwot, CO
    Current Employee - Corporate Employee in Niwot, CO

    I have been working at Crocs full-time (more than an year)

    Pros

    Great benefits
    Casual work environment
    You learn a lot about yourself and what you are capable of handling

    Cons

    Favoritism
    Communication issues through company
    Policies and procedures are picked when they are to be used depending on situation
    No trust
    Disorganized
    Trying to grow big too fast

    Advice to ManagementAdvice

    Take care of the hourly employees first, because they are the ones out in the field doing the hard grunt work and trying to make sales with as little man power as possible. Don't promise something to them and then deliver something completely different. Management/corporate has no problem spending money, but when it comes down to important things that could make a difference in employee morale, all of a sudden there is a budget constraint.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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