Cullen/Frost Bankers Reviews

Updated February 23, 2015
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2.0
4 Reviews
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Cullen/Frost Bankers Chairman, President, and CEO; Chairman and CEO, Frost National Bank Dick Evans Jr.
Dick Evans Jr.
34 Ratings

4 Employee Reviews

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  1. 1 person found this helpful

    Don't Waste Your Time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FIA Commercial Acct Tech in Dallas, TX
    Former Employee - FIA Commercial Acct Tech in Dallas, TX

    I worked at Cullen/Frost Bankers

    Pros

    401K - After 90 days you are 100% vested.
    Pay is decent.

    Cons

    The account managers are the worse. The will treat you like crap and talk to you like you are stupid. Don't bother telling the boss or HR they want do anything. In the last year they have had to hire for the same job at least 3 times.

    Advice to ManagementAdvice

    If you want to keep employees treat everyone the same and quit playing favorites.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Great company for other departments maybe, but not for the "face of the bank" employees like tellers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX

    I have been working at Cullen/Frost Bankers

    Pros

    Easy job. Most branches are not busy throughout the day so it can get very boring.

    Cons

    Pay and favoritism. Customer service is very important but they put employees in danger with certain practices.

    Advice to ManagementAdvice

    Stop becoming best buddies with certain employees. Everybody should receive the same treatment and no special favors.

    Recommends
  3. 1 person found this helpful

    Paid my bills and drove me mad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller
    Former Employee - Bank Teller

    I worked at Cullen/Frost Bankers (more than 5 years)

    Pros

    Insurance - but it's not cheap.
    No cost for up to 3 bank accounts.
    Seemingly impossible to get fired.
    Depending on the branch, they may order things like office snacks and juice or something for you.

    Cons

    Inconsistent rules - "grey area" varies per customer and situation - makes a very difficult transition period between branches.
    Seemingly impossible to get fired means there is a lot of dead weight - and you'll get to be the one to take up everybody's slack if you care about doing a good job yourself. You will not be appreciated.
    You will work Saturdays. You will not get paid a higher percentage for it, either (unlike many other banks/credit unions.)
    On that note, pay is low for the position vs. other banks.
    Some locations very old and OSHA questionable.

    Advice to ManagementAdvice

    For the love of god, stop sweeping problems under the rug.
    If you speak to an employee about a behavioral problem, FOLLOW UP and take another action if they do not comply.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. It will pay the bills, but don't expect to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Cullen/Frost Bankers

    Pros

    Senior financial management is very capable and keeps the company on as sure a footing as a banking organization can have these days. There are many who have found it a worthy place to work for 40+ years. The primary business is banking, so those bank holidays are a nice plus. Job security is probably higher than most, even for the mediocre. The brand is well-respected.

    Cons

    Relatively high job security means that the place is crowded - often with no room for advancement. It is also more highly networked, because of the long tenure employees have. This means that merit plays a significantly diminished role in hiring and promotions. Development of employees is not a priority, likely due to long tenure and a crowded workforce. The most talented and ambitious tend to move on.

    Advice to ManagementAdvice

    It seems that those who find growth opportunities elsewhere are seen as traitors by HR, staff development, and other management. The company would benefit by realizing that many don't really want to leave. Rather, they are forced to either let their careers atrophy or leave.

    Doesn't Recommend
    Approves of CEO

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