Cullen/Frost Bankers

  www.frostbank.com
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Cullen/Frost Bankers Reviews

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All Employees Current Employees Only

3.8 30 reviews

93% Approve of the CEO

Cullen/Frost Bankers Chairman, President, and CEO; Chairman and CEO, Frost National Bank Dick Evans Jr.

Dick Evans Jr.

(27 ratings)

86% of employees recommend this company to a friend
5 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Sold company but slow to promote

    Relationship Manager (Former Employee)

    ProsVery good and solid company. It does care for it customers and provided excellent customer services. Long tradition and established company. Provides global banking services with a community bank feel.

    ConsVery slow to promote. Becoming to focused on sales side of banking. Not always practices what it preaches.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Don't look for a promotion

    Teller (Current Employee) Fort Worth, TX

    ProsGreat hours and some great people to work with. Customers are awesome. There is always a retail related contest going on to motivate employees.

    ConsIt is very hard to get promoted to the next level. Even with experience and education. Hard to stay focused in some of the slower locations. The pay could be a little better but banks ususally do not have high wages.

    Advice to Senior ManagementLook for new ways to show employees they are appreciated. Most of us want to be here.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I was actively working 3 months before being officially trained!

    Consumer Banker (Former Employee) Houston, TX

    ProsThe turnover is low, the locations are conviently located with free parking. The job is fairly easy if you are good with memorizing forms and procedures. The employees are somewhat friendly and your job is mostly routine.

    ConsThey expect you to be willing to fill in at other locations at short notice, if you don't you will not last long. The benefits suck and you have to wait 1year before you are eligible for health insurance. Getting time off is a pain and alot of the upper management is messy. Also the job does not pay enough for the amount of work expected. Training is the worst of any company I've ever worked for. It is mostly hands on therefore you are only as good as your trainer who is usually the current senior banker and mostly busy. Much of it was learn on your own...I was there 3 months before training started and had to complete training modules in between customers. There was a total of 80hrs to complete and if it was not done you are terminated.

    Advice to Senior ManagementDo not be cheap with training! Training modules is not an effective method of training. There should be training in a actual learning or class environment before performing duties. It is not effective to provide inadequate training, then give low performance scores for representatives that are not properly trained.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ok

    Anonymous Employee (Current Employee) San Antonio, TX

    ProsFrost bank is an ok company to work for in San Antonio. Co-workers are decent and so is management

    ConsPay is a Con when working for Frost Bank. If they can increase the pay then they would be able to keep talented people.

    Advice to Senior ManagementIncrease the pay in an effort to keep talented employees. The pay is the only thing that deters some people

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    I was warned during my job interview, of a difficult co worker

    Investment Officer (Current Employee) San Antonio, TX

    ProsThe employees have a very low turn over rate. Many employees have been with the bank for many years. . I enjoyed working independently and meeting all the attainable goals.

    ConsI was warned during my interview, that I would be working in the downtown main lobby with a senior female "problem employee". It did make it difficult to be positive in a very hostle enviornment.

    Advice to Senior ManagementThe investment management team needed to address the problem before hiring me. It seems like they were walking on egg shells. I believe, they were afraid of the "problem employee" leaving and taking the bank's customers.

    No, I would not recommend this company to a friend

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