Cullen/Frost Bankers Reviews

Updated June 24, 2015
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Cullen/Frost Bankers Chairman, President, and CEO; Chairman and CEO, Frost National Bank Dick Evans Jr.
Dick Evans Jr.
21 Ratings

23 Employee Reviews

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  1. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cullen/Frost Bankers full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great coworkers and managers. environment is friendly

    Cons

    probably lower pay compared to the rest of the competitive field


  2. Helpful (1)

    Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Teller in San Antonio, TX
    Current Employee - Customer Service Teller in San Antonio, TX

    I have been working at Cullen/Frost Bankers full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Frost Bank is a great place to work. Having only been there as a teller for just one year, it has already helped me gain a ton of knowledge in the banking business.

    Cons

    The salary is a little low in my opinion for what we do, and it is very difficult to move to a higher position or another department.


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cullen/Frost Bankers full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture of the bank is really unique and special. Everyone is great to work with and they place a high emphasis on working in teams.

    Cons

    Very conservative and sometimes it takes a while to get people to make a decision. They can be slow to adopt new technology (i.e. Just upgraded from lotus notes to outlook email).


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  5. Bank Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cullen/Frost Bankers

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with. Bank HOLIDAYS!

    Cons

    Limited availability to move up.


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Euless, TX
    Current Employee - Anonymous Employee in Euless, TX

    I have been working at Cullen/Frost Bankers (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company with great values. Won't require you to push sales as hard as other banks.

    Cons

    Could be a little bit more structured. Pay isn't on par with other banking institutions.


  7. Associate Relationship Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Relationship Manager in San Antonio, TX
    Former Employee - Associate Relationship Manager in San Antonio, TX

    I worked at Cullen/Frost Bankers full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable company, reputable name, great training for commercial lending, tenured employees, lots of support, central location, lots of career opportunities

    Cons

    leadership is pretty old fashioned, parking is 2 blocks away from the building on an open lot - it could be sketchy walking to your car at night and if the weather is bad, forget about it!

    Advice to Management

    Keep doing what you are doing - it's a great company! Consider more women in leadership roles.


  8. Great people, poor pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Houston, TX
    Current Employee - Universal Banker in Houston, TX

    I have been working at Cullen/Frost Bankers full-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Employees are great to work with and the customers have become quite dedicated to the Frost Bank philosophy of banking.

    Cons

    Very conservative bank that although provides stability, gives the environment the vibe of we're better than our competitors because we're from Texas. Interest rates in both directions aren't competitive and lending side is I believe held back from many opportunities due to this. Please keep the technology up to date.

    Advice to Management

    If Frost Bank continues its conservative practices it will grow to a point in which it is simply gobbled up by a much larger bank simply for its depository moat. Become competitive or you'll wither away in an increasingly more competitive environment.


  9. You could work here forever, if you are content doing the same job forever.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager II
    Current Employee - Relationship Manager II

    I have been working at Cullen/Frost Bankers full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone stays forever, low turnover. Strong, stable bank. Conservative atmosphere. The bank has a great reputation in the Texas market, and it helps to bring in new clients.

    Cons

    No mentorship programs. Not many opportunities for growth. Management is not approachable, so you can feel stuck in your corner. Your annual bonus compensation is tied 100% to growth in your portfolio. You can bring in a lot of great loans, but if the credit line is at a low balance OR you have a large loan pay off, you will not get compensated for the new production.

    Advice to Management

    Need to be more approachable, and involved with lower level employees for mentoring, and career development.


  10. Good experience, but could use some updates.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Cullen/Frost Bankers full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work environment and benefits package. Stable company and very little turnover.

    Cons

    Way behind in technology and in compensation. Training needs some work. Very tight with expenses.


  11. Good people, good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Secretary
    Former Employee - Secretary

    I worked at Cullen/Frost Bankers full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working here was a great experience. There are great people employed here, and a very strong and admirable culture. They really do take care of their people in that benefits are great and there is a tuition assistance program I was able to take advantage of. My department was very laid back, taking time off was easy so long as you let someone know, and work-life balance was excellent. My boss always made sure to put family first. This was my first job out of college and it taught me a lot. I appreciated my time here and I was sad to leave.

    Cons

    For me, personally, I felt as though I was in a dead end role. This does not seem to be the case in other departments within the bank. I expressed interest in another department for a little over a year, even interviewing, and got nowhere. When I asked for advice on how to move into that department it fell on deaf ears. The work was also too easy at times. I rarely felt challenged.

    Advice to Management

    A mentor program would be an excellent addition so that employees can get advice on their career path and also have a chance to shadow the departments they might have interest in.



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