D&B

www.dnb.com

D&B Reviews

Updated December 10, 2014
Updated December 10, 2014
255 Reviews
3.1
255 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
D&B President & CEO Robert Carrigan
Robert Carrigan
32 Ratings

Review Highlights

Pros
  • The culture is positive and the company values employees work life balance (in 24 reviews)

  • D&B had one of best work life balances which I have experienced in my career :) (in 19 reviews)


Cons
  • Because D&B is a huge company, implementing ideas or change can be difficult (in 26 reviews)

  • Senior management too focused on reaching their numbers (in 15 reviews)

More Highlights

54 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at D&B

    Pros

    -Flexible Schedule
    -Lots of paid time off

    Cons

    -pay isn't competitive
    -every aspect of work moves slowly and everyone seems just fine with that, except for the customers.
    -High attrition rates

    Advice to ManagementAdvice

    Take a risk on doing something special for your customer base or risk toppling a company that's been around for centuries.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Short Hills, NJ
    Current Employee - Financial Analyst in Short Hills, NJ

    I have been working at D&B full-time (more than 3 years)

    Pros

    Good people, casual dress code, new management turning things around

    Cons

    Extremely Long Hours!!! Managers in meetings all day and provide no guidance, no structured training for new hires. Everything is very manual on excel spreadsheets

    Advice to ManagementAdvice

    Invest in some better systems, cut down on meetings and institute dept. training.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    This is the place for you if you like process over product and a 'CYA' culture...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Newark, NJ
    Current Employee - Sales Representative in Newark, NJ

    I have been working at D&B full-time (more than 10 years)

    Pros

    - a great legacy in b2b risk management; over 170-year history
    - recognizable brand worldwide
    - most likely still the best, most complete data set for both risk and marketing applications
    - brilliant people in Analytics dept (Paul Ballew and team are very bright and well-respected)

    Cons

    - unbelievably difficult to do the most simple tasks internally; ask a D&B rep for counts of businesses in a specific geo or industry...unless he/she has his/her own license to Hoovers, it will take a few days for the count request to be fulfilled by outsourced, offshore partner
    - don't ask for the back-office team to help unless you have internal forms signed and ready (who are we afraid of?)
    - keep trying to justify the same service for more money; clients sometimes feel like they are trapped and often push back

    Advice to ManagementAdvice

    Innovate and be flexible (NEED TO ADDRESS INTERNAL PROCESSES!); Clients - especially larger firms - are not impressed by the off-the-shelf products and are looking for ways to build D&B information into existing processes (To be fair, this is one of Bob Carrigan's points of emphasis, "...delivery content where and when they need it..."); bring people together to work on projects rather than to pat each others ego, i.e., great subject matter expertise, experience, and ideas that often take a back seat to academic discussions or presentations...to much talk and not enough roll-up-your-sleeves.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Innovating Innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Short Hills, NJ
    Current Employee - Anonymous Employee in Short Hills, NJ

    I have been working at D&B full-time (more than a year)

    Pros

    Open Schedule, Family Friendly, Good People

    Cons

    lack of direction, lots of inflated strategy from C suite

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Despite over achieving results you may find yourself miserable.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at D&B

    Pros

    The pay is pretty good.

    Cons

    Management is toxic. Micro management to the nth degree.

    Advice to ManagementAdvice

    Let your folks work towards their goals not yours. Additionally, it's hard to do your job when you're spending most of your time doing busy work completing internal reports and redundant training programs to satisfy your boss rather than working hard for your revenue generating clients.

  7. 2 people found this helpful  

    Contractor Experience

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - QA in Austin, TX
    Former Employee - QA in Austin, TX

    I worked at D&B as a contractor (more than a year)

    Pros

    Money good. Many good people, always willing to help.

    Cons

    One person doing the work of three. Unrealistic expectations.

    Advice to ManagementAdvice

    Need to be more knowledgeable in what is involved in producing a product. Managers need training in how to speak and treat employees. Management needs to realize that the quality of the product will determine its success.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    The Small Business segment is getting hammered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager in Center Valley, PA
    Current Employee - Relationship Manager in Center Valley, PA

    I have been working at D&B full-time (more than 3 years)

    Pros

    Good people. Good work life balance. New CEO who wants to take the company in the right direction

    Cons

    No new innovation and years of over charging customers is now coming back to bite the company. Data is more easily attainable no. D&B is not the only player on the block but charges like they are. Pricing of the products is a huge issue.
    They are like a big ship that sees the iceberg ahead but does not know how to turn. They are trying to turn now but are already feeling glancing blows. Quota is hard/next to impossible to obtain since customer constantly drop for much lower prices. No real innovation to replace.. Sales reps just move from dept to dept to avoid getting laid off.

    Advice to ManagementAdvice

    Good luck.... Lower pricing to start competing and loss revenue or continue on the same downward trend

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great people. No loyalty to long time employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at D&B full-time (more than 10 years)

    Pros

    Great people to work with. Good benefits. Friendly working atmosphere. Excellent vacation and time off.

    Cons

    no room for advancement. Too many cuts over the years.

    Advice to ManagementAdvice

    To managers who take over a new group due to realignment, listen to the advice the group is telling you and also learn more about how that group works.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at D&B full-time

    Pros

    Nice colors and comfortable chairs

    Cons

    Way too many political games played

    Advice to ManagementAdvice

    Get off the 4th floor and find out what's happening

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good team members, lack of vision, need management to be better planners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at D&B full-time

    Pros

    Great people who care about one another

    Cons

    Dysfunctional, lack of vision, firedrill culture

    Advice to ManagementAdvice

    Treat people with respect, and be professional. Swearing at team members and humiliating will not help engagement scores.

    Doesn't Recommend
    Disapproves of CEO

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