DFS Group Reviews

Updated August 25, 2014
Updated August 25, 2014
38 Reviews

3.4
38 Reviews
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DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
1 Rating

8 Employee Reviews Back to all reviews

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  1.  

    Diverse environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Singapore (Singapore)
    Former Employee - Sales Associate in Singapore (Singapore)

    I worked at DFS Group part-time for less than a year

    Pros

    Get to meet celebrities flying off from the airport. Good pay for part timers and friendly staff who are willing to help you when you are still new.

    Cons

    Irregular hours, especially when you are working night shift, can last till 12 midnight with no cab rebates at all. Changi Airport is very far to travel to even if you live in Central area.

    Advice to ManagementAdvice

    Could do more to manage the teams and train staff as there are not much training given.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    PSM Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Sales Manager  in  Hong Kong (Hong Kong)
    Current Employee - Product Sales Manager in Hong Kong (Hong Kong)

    I have been working at DFS Group full-time for more than 5 years

    Pros

    Dynamic, active. Different divisions/stores have differing cultures. Great supportive managers and bosses if they are on your side. At times great culture and some great colleagues to work with

    Cons

    At times political, again depends on which stores. It can be pressurizing though not impossible to accomplish tasks given, can at times try to do too much at one time lacking focus. Again location have different issues which cannot be covered completed

    Advice to ManagementAdvice

    Speak and know the salesforce including the challenges encountered by PSMs, give us tools to drive the business and build a team especially if in a new location

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    DFS is a very good travel retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Singapore (Singapore)
    Current Employee - Senior Business Analyst in Singapore (Singapore)

    I have been working at DFS Group full-time for more than 5 years

    Pros

    DFS is a multi national company having exposure to Global Level and working with different group of global users

    Cons

    Poor recognition for work & career growth due to top-down culture

    Advice to ManagementAdvice

    It will be good to consider employee performance instead of relationship oriented culture

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Handller  in  Barrigada, GU
    Current Employee - Stock Handller in Barrigada, GU

    I have been working at DFS Group full-time for less than a year

    Pros

    Personal visits from corporate, gifts/lunch from management, benefits, and incentives.

    Cons

    Pay is okay for any department you work in but the incentives make it work.

    Advice to ManagementAdvice

    Keep up the morale!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great people to work with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFS Group

    Pros

    International experience, luxury brands, positive work environment, compensation

    Cons

    Systems are antiquated, merchandising team is under resourced.

  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Merchandise Manager
    Former Employee - Assistant Merchandise Manager

    I worked at DFS Group full-time for more than 8 years

    Pros

    Pay is very competitive with growth opportunities.

    Cons

    Managers may know how to run a business; but need guidance on how to manage people.

    Advice to ManagementAdvice

    Provide training on people management skills.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    DFS Group is one of the best companies I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group full-time for more than 5 years

    Pros

    Good exposure
    Opportunity to work overseas
    Great learning experience
    Promote from within
    Great benefits
    Attractive bonus
    Once you are being sent overseas, you are well taken care of by their "Expat" package that does not have an expiration date as for as I know.

    Cons

    Office politics (better to know which one to stay away from).
    Lack of team work (watch your back)
    Candidates/employees who are internationally mobile are highly preferred.
    Talented employees with great performance are most likely going to stay at the same job level if they can't work in other countries due to family or other personal obligations.

    Advice to ManagementAdvice

    Keep the local employees as happy as you treat Expats.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    luxury customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI

    I have been working at DFS Group

    Pros

    have the luxury working environment

    Cons

    thinks creatively to gain more business

    Recommends
    No opinion of CEO

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