DHL Express
2.8 of 5 229 reviews
www.dhl.com Bonn, Germany 1000 to 5000 Employees

DHL Express Reviews

Updated Apr 14, 2014
DHL Express – Bangladesh – “DHL Express Bangladesh”

All Employees Current Employees Only

2.8 228 reviews

                             

71% Approve of the CEO

DHL Express CEO Ken Allen

Ken Allen

(87 ratings)

43% of employees recommend this company to a friend
52 Employee Reviews Back to all reviews
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Never a Dull Moment!

Senior Manager (Former Employee)
Plantation, FL

I worked at DHL Express full-time for more than 10 years

ProsSupport and investment in the gold-standard DHL brand by Deutsche Post continues to bode well for the organization's global growth and expansion in most all facets of the supply-chain equation. It's a challenging and fast-paced work environment, yet old-fashioned teamwork and camaraderie between front-line staff and middle management gets amazing things accomplished, again and again. Grace under pressure is a benchmark for DHL employees.

ConsVision and strategies within DHL business units often differs at a street-level versus what executive management touts. Ambiguous and conflicting messages frequently result in erratic synergy and missed opportunities providing clients with 'one-stop shopping' for all their global supply-chain needs. This frequently plays havoc with the consistency of expectations and results, for internal and external clients alike.

Advice to Senior ManagementFocus on, and maximize the core strengths and competencies of the various DHL business units versus each trying to be everything to every client, which is redundant and counter productive.

Yes, I would recommend this company to a friend

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Great place to work

Inside Sales Representative (Former Employee)
Tempe, AZ

I worked at DHL Express full-time for less than a year

ProsIt was a very supportive friendly place to work. We had a great team at sales and lots of support from our supervisors.Supervisors tried their best and did great follow so that new hires can take on their new territories.

ConsVery call driven, I don't think the emphasis on the amount of calls is as necessary as the emphasis on closing a deal.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Really great

Anonymous Employee (Former Employee)

I worked at DHL Express

ProsI liked everything about the company and the work I did.

ConsNone whatsoever. I enjoyed everything while working with the company.

Advice to Senior ManagementKeep up the good work.

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Prepare To Wear Many Hats

Operations Manager (Former Employee)
Inwood, NY

I worked at DHL Express full-time for more than 10 years

ProsGreat company to work for. If you're just starting out in shipping and logistics this is the place to be. You will end up doing far more than your job description. While it could be a negative, it can actually help you by expanding your experience and skills in many areas beyond. I'm thankful for the experience.

ConsManagement from the top executive branch down to higher levels and middle management were clueless on how to create and organic environment. It was far much more about egos and power and less about running a business operation successfully.

Advice to Senior ManagementListen to your customers, listen to your people first and foremost. Identify the key areas and physical locations where quality is low and come up with real world solutions for improving the processes, the quality, the customers experience and seek to grow and innovate.

Yes, I would recommend this company to a friend

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Excellent learning experience.

Supervisor (Former Employee)
Chicago, IL

I worked at DHL Express full-time for more than 10 years

ProsGlobal reach and plenty of development opportunities. The company has good people development plan that when taken seriously can benefit employees and bring their knowledge and skills up.

ConsShift changes, long hours. The nature of the work in this company is that it assumes shift work and sometimes often shift changes. Not easy to organize private life around.

Yes, I would recommend this company to a friend

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Great company to work for

Anonymous Employee (Current Employee)

I have been working at DHL Express full-time for more than 8 years

ProsExtensive sales training
Travel
Senior Executive access
Open communication

ConsHigh sales targets
Presure to bring on new business
Terrible CRM

Advice to Senior ManagementCreate a fair and balanced comp plan

Yes, I would recommend this company to a friend

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Great company if you don't have to work with Independent contractors

Customer Service Representative (Former Employee)
Lansing, MI

I worked at DHL Express full-time for more than 3 years

ProsIt was a pretty good job. Wide variety of responsibilities. Days flew by because we were busy.

ConsLeft to run office operations often. The manager at our location was very unprofessional. She would leave for 2 hours and come back. Expected us to do a lot of her duties. We had horrible office supplies, desks falling apart etc. The station money was a bonus for the manager if it wasn't spent, so she kept it and we had unsafe working environments.

Advice to Senior ManagementFollow up and closely manage the station managers.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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hectic, but good, somewhat disappointing, frustration

Project Manager (Current Employee)
Plantation, FL

I have been working at DHL Express full-time for more than 8 years

ProsI believe it to be the best service, in spite of it's shortcomings.

Consold systems and no use of strategic data.

Advice to Senior Managementinvest in technology

Yes, I would recommend this company to a friend

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International Service Agent (Ramp)

International Service Agent (Former Employee)
Cincinnati, OH

I worked at DHL Express part-time for less than a year

ProsVery interesting work environment.
People were nice, helpful, caring, and fun
Opportunity for leadership roles
Extensive training
Team oriented environment

ConsHeavily regulated industry (don't screw up)
Night shift sucks period
Pay is ok for part time
Most employees are part time so they don't have to pay benefits
Equipment at CVG could use an upgrade
Very much a hurry and wait environment on the ramp

Advice to Senior ManagementIf employee turnover is a problem, start offering full time pay with benefits. The need and opportunity is there.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good place to work, fast paced, difficult economic position

Anonymous Employee (Current Employee)
Scottsdale, AZ

I have been working at DHL Express

Proscompany making a major effort in this region and work here is a high priority to management, good recognition for effort. Company has a global presence so opportunities for assignments in different regions are there.

Consmgt underestimated the complexity reengineering IT infrastructure, lost a lot of intellectual capital in some of the acquisitions so challenging working with the older technology.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at DHL Express reviews and ratings — including employee satisfaction and approval rating for DHL Express CEO Ken Allen. All 52 reviews posted anonymously by DHL Express employees.