DHL Express Reviews

Updated April 11, 2015
79 reviews filtered by
  • Any Location
  • Any Job Title
4.0
79 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
DHL Express CEO Ken Allen
Ken Allen
43 Ratings

79 Employee Reviews

Sort: Popular Rating Date
  1. An amazing journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Manager in Plantation, FL
    Current Employee - Business Intelligence Manager in Plantation, FL

    I have been working at DHL Express

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You can grow as fast as you want, you will learn a lot in a little time if you put attention to the details, you will know a lot of people from different areas and constantly get involved in challenging projects

    Cons

    Pressure, most positions are asked to handle a lot of responsibilities and with huge impact. There is no process-documentation culture, so basically you have to start from zero a lot of processes what gives you the opportunity to be creative and to innovate.

    Advice to Management

    Create Pre--sales figures, that handle paperwork process, and solutions development for the customers, and allow our Sales people to do the thing that we are all expecting: TO SALE. From Business Support side, im seeing there is a lot over their shoulders regarding processes (accounts opening, pricing, ops, etc) so I think would be really helpful to have figures to handle pre-sales and Sales rep can handle sale and post -sale (implementation follow up, etc)

  2. It was a great Company to work for until they stopped the Domestic side of shipping.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Twin Rivers, NJ
    Former Employee - Driver in Twin Rivers, NJ

    I worked at DHL Express full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great money, great people to work with.

    Cons

    I got laid off...upper management did not handle change well.

    Advice to Management

    Learn to grow with the rest of the world.

  3. DHL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in New York, NY
    Former Employee - Operations Manager in New York, NY

    I worked at DHL Express

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It was a great place for exposure as I was not only on the operations team but also actively participated in the engineering team.

    Cons

    The work wasn't very intellectually satisfying because logistics seem to be quite an easy industry. However, I think that it really trains your logic.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to learn and growth, but salary not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plantation, FL
    Current Employee - Anonymous Employee in Plantation, FL

    I have been working at DHL Express

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good training and development framework. International exposure and global collaboration. Opportunities to growth and gain more responsibilities. Programs in place to recognize work well done. Down to earth top leadership.

    Cons

    Constant pressure on financial goals that has lead to frequent restructuring in the past couple of years, generating uncertainty among employees.

    Advice to Management

    More can be done in terms of flexibility, e.g. policies for working from home when the position allows it. The salary increase process is not very clear at all levels, and although it is easy to growth in responsibilities, salary does not necessarily increase at the same rate.

  6. Lots of opportunity, plenty of travel, world leading logistics company with a desire to grow and develop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gateway Operations Manager
    Current Employee - Gateway Operations Manager

    I have been working at DHL Express full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Opportunity, development, travel, growth, market leader

    Cons

    salary, hours, inconsistent direction, lack of innovation, out dated senior management.

    Advice to Management

    Major decisions are made from out-dated manager experience, not current day analysis. Practise what you preach in FC.

  7. Very strange culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at DHL Express full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent processes...Management listens and tries to mentor others

    Cons

    Too much management turnover. Culture is very brown nosing and a lot of followers not leaders.

    Advice to Management

    I liked working there however stop changing the managers out. Human capital is worth keeping.

  8. Import specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Import Specialist in Tempe, AZ
    Current Employee - Import Specialist in Tempe, AZ

    I have been working at DHL Express full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. They try to make necessary changes on the U.S. side to make it easier on customers that import. Good pay , happy coworkers . Fun environment.

    Cons

    DHL Express in other countries needs to try harder at asking customers for the necessary paperwork for importing into the U.S. Some systems could be updated to make things more efficient.

    Advice to Management

    More cooperation with DHL in other countries to make it easier on customers who have never shipped internationally.

  9. Great time working for DHL Express

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courier in Troy, MI
    Current Employee - Courier in Troy, MI

    I have been working at DHL Express full-time (more than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    No pressure from management. Relaxed environment, great raises.

    Cons

    So working telling other employees to slow down with deliveries thinking it would get more people hired in.

    Advice to Management

    Get more sales, increase workflow..

  10. Start of a Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ

    I worked at DHL Express full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the training and the time they spent on each person.
    very detailed and easy to learn
    Loved the people and the company ideals

    Cons

    I was let go because of an innocent misunderstanding. I think they should be a little more workable.

    Advice to Management

    Should be more about their people and be more understanding.

  11. Helpful (1)

    Boomerang

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DHL Express full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great to return working with a great bunch of diverse people who have a great attitude and company spirit. I've had such a warm reception from everyone.

    Cons

    Getting reacquainted and learning all the new structures, policies, and evolutions that have taken place since I was last with the company.

    Advice to Management

    Continue evangelizing our global brand and the wonderful training that has evolved for our employees. The training has been awesome and impressive!

Work at DHL Express? Share Your Experiences

DHL Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.