DIRECTV Reviews

Updated June 27, 2015
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DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
40 Ratings

Pros
  • Great benefits, treats employees well (in 44 reviews)

  • very good benefits - Especially medical (in 36 reviews)

Cons
  • Little to no professional development in an extremely high stress environment with no work/life balance (in 20 reviews)

  • Required long hours at 6 day a week (in 18 reviews)

More Pros and Cons

102 Employee Reviews

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  1. Sub contracter for DTV

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Install Technician in Phoenix, AZ
    Former Employee - Install Technician in Phoenix, AZ

    I worked at DIRECTV

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    1099 contractor
    Great learning exp for those who have nerve been a subcontractor

    Cons

    Unfair back charges
    Not free to turn down a job you lose money on
    unfair reduction in rates

    Advice to Management

    Improve the rates of the job


  2. Technical Support Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Technician in Englewood, CO
    Former Employee - Technical Support Technician in Englewood, CO

    I worked at DIRECTV full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Promotes team work, provides great satellite service, overtime is always available

    Cons

    Did not provide short term disability

    Advice to Management

    Willing to accommodate if possible


  3. Analyst 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst II in El Segundo, CA
    Current Employee - Analyst II in El Segundo, CA

    I have been working at DIRECTV full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice, recently renovated office building with cafeteria and gym on-site, occasional on-campus activities, competitive pay for your title. Good work-life balance, depending on department.

    Cons

    Extremely hierarchical, zero transparency surrounding promotions, titles, and review process. In fact, my own supervisor was not in charge of completing my annual review. They have no value for the tremendous talent they have at the lower levels, and will easily let their employees walk away without trying to make a counter-offer or keep them happy. The department structures are completely nonsensical and the titling system is a joke.

    Advice to Management

    Care more about the worker bees, because they are the ones who hold the business together.


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  5. Principal Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good benefits. Good people in team.

    Cons

    Not enough full-time employee to do all the work so there are too much work and schedule remains short . Too much process.

    Advice to Management

    Reduce process. Hire more local & full-time employees. Give reasonable project schedule.


  6. Summer Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Summer Finance Analyst in El Segundo, CA
    Former Employee - Summer Finance Analyst in El Segundo, CA

    I worked at DIRECTV (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Make a lot of money and do not have to do much for the company. Easy to just chill in the cube, but do not be prepared for any exciting work, all revolves around SOX compliance and monitoring other company sections do their work, which they typically do well and do not need the Finance Analysts help.

    Great workplace campus, lots of food and things to do as well. They give interns plenty of opportunities to do fun things

    Cons

    It gets really boring and coffee is a must

    Advice to Management

    They are great. It's just that type of job


  7. Costco Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at DIRECTV full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    not physically strenuous, fun to talk with all different kinds of people, different everyday, no micromanagers

    Cons

    very little company/ equipment info given during training other than a basic "script" (pitch template); demo equipment is outdated, position requires you to provide your own phone (it had better have an unlimited data plan and a strong battery) along with other misc. supplies; an hour break is automatically deducted from hourly paycheck but reps are strongly encouraged not to take any meal breaks' company positions based on pyramid structure: company flatters franchise owners by calling them "entrepreneurs" but in reality these kiosk managers are responsible for most of the expenses and resources while answering to both DirecTV and Costco management, then high rollers are offered potential, i.e. raffle-style incentives

    Advice to Management

    It would be a beneficial business strategy to at least provide a few basic supplies, such as updated equipment, to the people who are supposed to be promoting your services so they don't come across looking like cheap frauds.


  8. Satellite installations.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Kïhei, HI
    Current Employee - Tech in Kïhei, HI

    I have been working at DIRECTV full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free Directv service great benefits! Actual job when physically doing the work is good! Customers are excited and are fun!

    Cons

    Always adjusting pay. They take away a lot of pay! They always say your over paid. Extremely micromanaged! U get paid per item. Tons of favoritism! Too much handheld work your constantly clocking in for driving and on job etc... You have to do it twice one for payroll other one for work orders! Kinda crazy!! Use to live good Financial life with company but with cuts looking for second job! Probably going to quit!

    Advice to Management

    Quit trying to sell us on making less money! "It's not a pay reduction! You were being over paid!!"


  9. SSDD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at DIRECTV full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work/life balance. Lots of perks. Get to see/work on interesting stuff depend on which group you work for. Free TV service for employees.

    Cons

    Much needed changes are not made because employees are too afraid to speak up or not empowered to do what's right. Senior management had lost touch with the new market reality long ago and is wasting resources on useless products. Hiring standards ain't what it used to be. Too many contractors and offshore workers means low quality products and diluted corporate identity. Telecommuting is not an option (unless you got connections).

    Advice to Management

    Better pray the merger goes through or the company is gonna be obsolete in a few years


  10. Technical CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support- DIRECTV in Denver, CO
    Current Employee - Technical Support- DIRECTV in Denver, CO

    I have been working at DIRECTV full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good health insurance, access to a rec center, insanely easy job, no previous experience requirements. Decent pay.

    Cons

    Micromanaging. Team leaders and managers say one thing but do another. You are just a very easily replaceable number. Little to no raises. They fire most people within a year, though no one is ever "laid off".

    Advice to Management

    Don't treat the top employees the same as the bottom of the ladder employees.


  11. BSE not very fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a stable job and definitely has some interesting lunch and learns to meet higher up executives

    Cons

    The pay is not good enough
    There is not enough of a push for changes in software development
    There is a lot of politics in the company that hinder people from doing their job

    Advice to Management

    Pay people more and make better projects. Actually follow through with a project instead of pointing fingers and wasting time with politics and getting promoted



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