DIRECTV

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DIRECTV Reviews

Updated August 2, 2014
Updated August 2, 2014
539 Reviews

3.2
539 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
302 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 32 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 31 reviews)


Cons
  • Long hours and have to work hard for a work/life balance (in 12 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 17 reviews)

More Highlights

163 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It was an okay journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA

    Pros

    Flexible hours, great co workers! Were still friends to this day

    Cons

    Lots of favoritism, boss was very mood swingy

    Advice to ManagementAdvice

    I have nothing to say to them

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Discrimination!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer  in  New York, NY
    Current Employee - Designer in New York, NY

    Pros

    Some great co-workers, I wish could have stayed longer to help out my fellow team as well as my manager. I didn't want to leave my work load at the time unfinished.

    Cons

    Someone in the Senior Staff at the DMG group is outright discriminatory, and I wish I could have been able to resolve that persons issues face to face directly and personally.

    Advice to ManagementAdvice

    Judging people by their work and reviews by immediate co-workers would be the best measure of an employee.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Directv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer III  in  Long Beach, CA
    Current Employee - Staff Engineer III in Long Beach, CA

    Pros

    Overtime pay, pension, free TV, brand recognition

    Cons

    Trouble calls at 2:00 a.m., and overnight maintenance, lack of upward mobility and training, too many meetings.

    Advice to ManagementAdvice

    Pay broadcast operations employees more than engineering development group, nothing interesting has come out of the development group in 15 years. Remove chairs from meeting rooms and limit meetings to 30 minutes or less.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good starting point if you would like a career in telecom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech  in  Akron, OH
    Former Employee - Tech in Akron, OH

    Pros

    Can make money, be your own boss and meet new people everyday.

    Cons

    Well we don't have any more HD receivers in the warehouse, so drive an hour to get one from another tech, we still expect you to get to you're job on time tho.

    Advice to ManagementAdvice

    None. Every job has it's pro's and con's. However is there any motivation to make this a career? I guess if you want to be hanging dishes when for 50.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    flexible work for some one who have another thing to take care of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician  in  Tampa, FL
    Current Employee - Satellite Technician in Tampa, FL

    Pros

    flexible, you will be able to choose if you work the whole day or just the half, you will be able to take personal time whenever you need.

    Cons

    not so busy in winter, and extremely busy in summer, customer satisfaction is very important to keep your job and income grade.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    typical corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Producer  in  El Segundo, CA
    Current Employee - Content Producer in El Segundo, CA

    Pros

    satbility, free DTV service (whicho never took advantage of)

    Cons

    corporation - you make friends and try to be happy knowing your a cog in the wheel ... remember human resources dept is to protect company's liabilities and not to protect employees interests ... at any company .. good to remember at corporations

    Advice to ManagementAdvice

    doesnt matter what i think

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    I had a new experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer  in  El Segundo, CA
    Former Employee - QA Engineer in El Segundo, CA

    Pros

    IN THIS POSITION I learned a lot.

    Cons

    this place is too competitive.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Started out great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    Pros

    It was nice to get monthly bonuses and good benefits. Leadership is well trained and available to answer questions.

    Cons

    The job changes at such a fast rate that I never felt like I totally knew my job. I'm not typically resistant to change but I was in six different call types in 7 years and at one point had 4 different supervisors within 3 months.

    Advice to ManagementAdvice

    Consider that change for the sake of change or to make your mark is not condusive to a good working environment. Also, multitasking is not a good thing. You ask that the Customer Service reps know everything about everything. That is not possible when you change things on a daily basis.

    Doesn't Recommend
    Approves of CEO
  10. 4 people found this helpful  

    not really professional managers at sw eng !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the env is really good as it has diversity and not stressful at all .

    Cons

    The worst thing is the not really skillful and knowledgeable managers in there, they act as they know a lot, but they just pretending, specially the one that I know. she says she is a ucla graduate but I doubt it !!! Also the pay is not good for what you do.

    Advice to ManagementAdvice

    try to think out side the box and give enough opportunity to your employees .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    It has been progressively getting worse in the past few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer  in  El Segundo, CA
    Current Employee - Principal Engineer in El Segundo, CA

    Pros

    Best part is free DIRECTV.

    Cons

    Pay is low and very poor in project planning.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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