DISH
2.5 of 5 1,636 reviews
www.dishnetwork.com Denver, CO 5000+ Employees

DISH Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.5 1,636 reviews

                             

52% Approve of the CEO

DISH Director, President and CEO Joseph Clayton

Joseph Clayton

(1,043 ratings)

38% of employees recommend this company to a friend
258 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Don't believe everything negative that you read!

    Field Service Manager (Current Employee)
    Phoenix, AZ

    ProsI've been at DISH for almost a year now as an FSM working for In Home Services (IHS = installations) in the Phoenix market and I can tell you that so far, in the installation area, everything has been as advertised. We have all worked with and known employees and managers who are longer tenured and lean to the negative, but don't we also know they are not, nor have been employees committed to working hard and doing their best? Their is no company that will be the Holy Grail for each us since we all have different ideas on what is important to each us. The commonalities though are we all want 1) good pay, 2) decent benefits, 3) to be treated with respect and 4) have someone work with us (not against us) to forward our career or understanding of where the company is headed. You get all of these things at DISH! The prospect of GUARANTEED full-time hours (with some OT as well), pay that starts at more than $13 an hour, a paid bi-weekly bonus program based on performance, decent benefits (including 401k), an awards program where you earn points for extra services you provide (and then trade them in for merchandise). All in all, pretty good stuff!

    ConsI would like to see 1) the vesting schedule changed from being 100% at 5 years to being 100% at 1 year, and 2) the base cost of insurance for hourly employees reduced to make it more affordable.

    Advice to Senior ManagementOnce your managers go through the LEAD and Passport management up-training programs and still fail to use those team related concepts to motivate and work with their groups you need to starting "farming" them out for "new blood" that's interested in using currently accepted management techniques. THOSE WHO MANAGE BY FEAR AND INSTILL FEAR, ARE FEARFUL THEMSELVES THAT SOMEONE WILL RECOGNIZE THEIR INABILITY TO LEAD

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent opportunities if you're willing to work hard

    Anonymous Employee (Current Employee)
    Englewood, CO

    ProsThe people that work at DISH are amazing; genuinely some of the most intelligent, hard working, innovative and creative people I've ever worked with. There are more opportunities than you can shake a stick at if you're willing to work hard and ask for those opportunities. Things are really starting to change with Joe Clayton in office and the launch of the Employee Engagement survey. I'd encourage anyone to come work for DISH if you're looking for great experience that you can't get somewhere else - DISH is always willing to take a chance on someone who embodies their values even if they don't necessarily have the skill set.

    ConsThere is so much talent, that often hard workers go unrecognized and are under appreciated. Pay raises are very small annually, generally only 1-3% if you get one; the only way to make more is to leave the company. The benefits at DISH are really quite bad - a $5,000 deductible for an employee plus one. The organization is very hierarchical, which makes it difficult for non-executives to impact change.

    Advice to Senior ManagementPlease FINALLY get rid of the badge report, and consider a work from home policy, especially on snow days. No more "Talent Upgrades" and forced rankings during reviews.

    Continue the positive changes like communications from the CEO and perks like the BBQ, March Madness party, etc.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fast paced, high energy, and rewarding.

    General Manager (Current Employee)
    Englewood, CO

    ProsIt's an entrepreneurial environment in a Fortune 200 company with the resources to make things happen. There are tons of opportunities to make a difference and work on projects that are substantial and provide opportunities for personal exposure and growth. Ample opportunities for training. You're never bored at DISH.

    ConsWould like to see better benefits, particularly healthcare improvements and more paid time off.

    Advice to Senior ManagementAdvice to management would be to continue to drive changes that will attract and retain the best and brightest to DISH while leaving the policies that pertain to the lowest common denominator in the past.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Positive with lots of opportunity to make money, still need to work on culture set and hold the expectation.

    Inside Sales Representative (Current Employee)
    Phoenix, AZ

    ProsExpected to work what most people consider a lot however a mere 50 hours to maximize your earnings in my opinion is by no means unreasonable, particularly when you look at the compensation that is awarded and the amount of work required to hit the expected quotas. Good overall leadership in Direct Sales with a very focused direction and clear expectations.

    ConsLong hours and dealing with the customers at times can be daunting especially when you are having trouble that day with numbers

    Advice to Senior ManagementBe better as a service organization, become the leader in all service industries and the standard by which all other service industries are measured against. What truly separates Apple from everyone else? I will tell you what drives me into their building or to there products and it is not the physical products themselves, it is the companies commitment to overwhelmingly and unequivocally skipping customers exception and doing things that was not fathomable prior. Work on empowering your employees to be more effective decision makers and give them greater accountability as well as responsibility. This will increase and gain a true by in and it is the DNS Technicians, Customer Service Reps, and Sales team that are our image and the impression that will generally have the greatest impact on our business.

    Improve the vacation structure to allow the sales employees to take time away from work that is a true representation of their income and the work they do, consider a scaled average of the past 12 completed pay cycles per the reported earnings in an employees W-2

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    A different company.

    Fraud and Tech Equipment (Current Employee)
    Harlingen, TX

    ProsIn total I have worked for dish going on 5 years. The first time was 2 years and things were very different. Alot has changed since 3 years ago. You are not treated as a number but a coworker and upper management is very accessible. Talking to your sight manager is easy as walking through the door (but knock first). If you have a question on anything you can ask and get a answer quickly.

    ConsSome stuff that needs to be looked into is benefits, ever since the Obamacare came to be less choice and more money out of pocket. Hopefully change is coming but only time will tell.

    Advice to Senior ManagementIf the health care provider isn't going to work with you then look for another provider. Keeping your employees healthy and less stress makes for a happy camper.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Opportunities and potential, but a lot of micro-management

    Field Service Specialist II (Current Employee)

    ProsWorking as a Field Service Tech is independent, and I spend a lot of the day on my own. Dish's product is one of the best, and it's fun to work with the high end satellite equipment. Customer service has gotten a lot better. Lots of OT. Decent pay.

    Meeting benchmark metrics and taking a little initiative practically guarantees a raise / small promotion. Working through the FSS levels is pretty easy if you take the work seriously. This is honestly one of the better jobs I've had because I'm treated like an adult and my hard work is appreciated.

    ConsFixing jobs of other technicians who had no idea what they were doing. Like any company with 20,000 employees, there's a lot of micromanagement and paper pushers.

    Advice to Senior ManagementRemove micromanagers that slow us down instead of helping us complete our jobs.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good coworkers, competitive pay, and 4 day week

    Field Service Specialist II (Current Employee)
    Bakersfield, CA

    ProsDish is the best job I've had. The pay is good and there are benefits. I've made some really good friends working as a Dish tech. Though the environment is professional, techs in our office are very supportive and help each other out. I like working on high tech products and I think Dish has the best home theatre and video systems. Customers are happy to see us because they know we bring the best! Managers, supervisors, and trainers are good though some of them try to micromanage. But since most techs are by ourselves all day we're pretty independent. They occasionally drop by to check on the quality of our installs or when I'm stuck and call for help.

    ConsTechs don't get to take the vans home. So every day starts by going to the office to pick the van up and ends by dropping it off again. It would be a lot easier if we could take the vans home and it would save the company money.

    Advice to Senior ManagementRemove useless lower level managers that just push paper and add to the rules and try to micromanage.

    Yes, I would recommend this company to a friend

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    Potential in this company.

    Anonymous Employee (Former Employee)

    ProsChances to make good money.

    ConsInconsistent hours. Don't make plans for the evening.

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    Good company to work for

    Dish Installer (Current Employee)
    Malibu, CA

    ProsDish pays installers well and we have the opportunity to get a lot of over time. Most techs end up working around 45-55 hours a week. I probably average 10 or 12 hours of OT a week. Benefits for me and my family.

    For me, the biggest pro is probably the 4 day work week. I get to spend 3 days with my family. Even though I'm tired after the 4 days, it's nice to be home and spend time with kids.

    ConsThe work is certainly physical and I'm exposed to the elements most of the day. When a job goes wrong, I have to stay until it gets resolved. Occasionally this ends up being really late and I don't get home till 9 or 10pm.

    Advice to Senior ManagementKeep up the good work! Customers are happy and pleased with the product.

    Yes, I would recommend this company to a friend

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    great technology, strong team

    Front End Developer (Current Employee)
    New York, NY

    ProsWork on the newest platforms and with the best equipment
    Build best in class video applications for mobile, tablet, desktop, and TV
    Learn from coworkers who were industry pioneers with Move Networks and Sling Media
    Occasional travel to California or Utah
    Upper management seems to have a longterm vision for growing the company
    Good work life balance: people in our office arrive around 10am and leave by 7pm
    Office is in West Soho and near the subway. Coworkers live in Manhattan, Brooklyn, and NJ
    Pay is good though promotions are slow

    ConsBeing away from the corporate HQ certainly takes its toll in terms of efficiency and communication. Sometimes our office can feel isolated from the rest of Dish

    Advice to Senior ManagementThe NYC office has a lot of talent, but internal communication needs to be improved so that we are working better with the HQ.

    Yes, I would recommend this company to a friend

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DISH – Why Work for Us?

The Dish on DISH. Pride: We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do.Our Core Values… Full Overview

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