DISH Reviews

Updated August 25, 2015
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Charlie Ergen
83 Ratings

Pros
  • Pay is good though promotions are slow (in 86 reviews)

  • Work/life balance is really reasonable for NYC (in 36 reviews)

Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 49 reviews)

  • Queens upper management are enforcers rather than leaders (in 110 reviews)

More Pros and Cons

865 Employee Reviews

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  1. Helpful (1)

    Dont do it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Level II, Certified Technician, Team Advisor in Littleton, CO
    Former Employee - Customer Service Representative Level II, Certified Technician, Team Advisor in Littleton, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH (Less than a year)

    Pros

    There are absolutely no pros to this job

    Cons

    Literally everything im not even joking

    Advice to Management

    Respect Employees


  2. Helpful (1)

    terrible company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Englewood, CO
    Former Employee - Sales Representative in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH (More than a year)

    Pros

    terrible company to work for. not much positivity. team meetings have nothing to do with anything. companies goals are always changing job security is very low

    Cons

    pretty much everything about the job. terrible hours terrible pay everybody that works there looks like they're about to pull out all their hair and everybody is always talking about looking for another job

    Advice to Management

    sell the company your business is doomed for failure. you penalize your employees for not making the sale when you drive-in terrible leads that are unqualified


  3. Helpful (1)

    Terrible company and management to work for!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSS IV in Cleveland, GA
    Former Employee - FSS IV in Cleveland, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Vacation time and money. 3 day wknds were nice when you actually got them

    Cons

    Expected to sale on every job and force products on customers. All the company cares about are sales. I was with this company for 4 years and over the last two, the sales have taken priority over customer service!!!! Dish wants to own 51% of the TV industries customers... I believe you have to put the customer first before selling them products, but their ideas and policies are pathetic! They tell you that you are not a salesman, but you are required to meet certain sales goals every month or they will threaten to write you up! They tell you that you only work a 4 day week with 3 days off... that is total bs because every week they would constantly harass techs about overtime due to a stupid rpt system and if you had plans they didn't care they would write you up if they went to mandatory overtime within 24-48 hours of needing someone. Only certain techs were forced to work ot and the suck ups could give excuses all the time to get out of it.My breaking point with this company was my schedule being changed from sun-wed to wed-sat, due to business needs according to my manager! I had put in 4 years before this ridiculous idea come about. Avoid this office at all costs because the management there is untrusting/lying jerks that only appreciate you when you are selling and if you don't sale then u will be harrased and threatened with write ups. They will retaliate against you over anything if they don't like you or you don't sale. Management you do not want to work for because you can work a 12 hr day and the only thing they will ask is "what did you sale today" when you arrive back at shop. Glad to be working elsewhere. Never felt so relieved!

    Advice to Management

    Fire current management and start over!


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  5. Setup for failure? - Unreal expectations so far...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dish Tech in Manteca, CA
    Current Employee - Dish Tech in Manteca, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    They started me off at $13.50 per hour which is most I have ever been paid. This is pretty good to me since I didn't have any experience in any sort of cable or satellite installation. They told me that I am the perfect example of the type of people that they are trying to hire to be motivated to work here. You can also make a pretty good bonus if you get lucky and meet their unreal expectations.

    Cons

    I started with the company not so long ago and training was only 4 weeks. I hardly knew anything about the equipment and installation but the managers insisted I started doing installations on my own without being 100% ready. The job itself isn’t physically hard, but mentally it’s overwhelming. I have been trying my best to learn the job on my own since the managers don't really help or have a clue about anything. Every time I call them with a question they would tell me to contact a fellow technician for help. It seems kind of unprofessional for them to get upset and not have an answer to any of my questions. The managers also seem kind of immature which is something I am not use to, they would make jokes and make fun of their employees. Since I was hired they were unsure of what days of the week I was supposed to work and they have other technicians who work 5-6 days without any weekend days off. How do they expect these guys to have a life outside of work? So far in the time I have worked here, I am not really sure what I am supposed to focus on. A lot of the technicians that have been here a long time have told me to just focus on the main metrics to earn my Pi Bonus and the managers have been pushing for Sales which is something I’m not really good at yet. The expectations seem kind of unfair and impossible to achieve for someone that is new. Also, all of the senior technicians are telling me that I will stay as a level 1 technician for a long time since the managers don’t really care about promoting people to make more money and only care about their own goals and bonuses. The managers also constantly threaten to fire people if they don’t get the results that they want. It kind of sucks that a lot of stuff that the other technicians are telling me seem to be true about the managers and company. The technicians told me that there is a lot of favoritism and unfairness about who gets written up and fired which I am starting to see also. Overall, I will try my best to do what I can to keep my job and hopefully get promoted. If not, I will take the experience I got here and find a new job in a related field. Also, all of the senior technicians are telling me that I will stay as a level 1 technician for a long time since the managers don’t really care about promoting people to make more money and only care about their own goals and bonuses. The managers also constantly threaten to fire people if they don’t get the results that they want. It kind of sucks that a lot of stuff that the other technicians are telling me seem to be true about the managers and company. The technicians told me that there is a lot of favoritism and unfairness about who gets written up and fired which I am starting to see also. Overall, I will try my best to do what I can to keep my job and hopefully get promoted. If not, I will take the experience I got here and find a new job in a related field.

    Advice to Management

    My advice for the managers here is to be more mature and professional. Also, I would like to see them learn a bit more about the technical aspect of the job to help answer any questions.


  6. Terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Associate in Roseland, NJ
    Former Employee - Inside Sales Associate in Roseland, NJ

    I worked at DISH (More than a year)

    Pros

    Make good money sometimes, when you work a lot of hours.

    Cons

    Terrible place to work. They will fire you for the smallest things. They don't care for their employees.

    Advice to Management

    None


  7. Helpful (3)

    No love for employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Analyst II in Englewood, CO
    Current Employee - Business Operations Analyst II in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DISH (More than 3 years)

    Pros

    Free satellite tv service, a few intelligent people

    Cons

    Terrible benefits package, high out of pocket & deductible No training/employee development No career paths Rampant nepotism

    Advice to Management

    Fire all the middle management & directors and start over


  8. Helpful (2)

    Horriable Company if you are a Remote Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Smart Home Services Tech in Tulsa, OK
    Former Employee - Smart Home Services Tech in Tulsa, OK
    Doesn't Recommend
    Negative Outlook

    I worked at DISH full-time (More than 3 years)

    Pros

    The people, The customers are great, met some really great people along the way. A way to make bonus if you can meet unrealistic goals. Probably best to work for DISH if you live in a large city not a remote tech.

    Cons

    Long drive times with unrealistic point system to meet goals Everything you do is worth points and divided by the hours you work, if you are given a job 2 hours away you are expected to get there as fast as you can so you can meet performance ranks if you are a remote. Company will compare you unrealistically to techs that are in a big city without taking into consideration of spread out locations, deep country and wooded areas. Sell, sell, sell, Company expect the tech to sell a lot of products that are overpriced to the customer and will look for ways to fire a person if they do not. Rushed vs best customer service. Dish believes in making the dollar than building reputation Fixing horriable installs other techs leave behind will cost you performance marks if you do the right thing and make sure customer is given 100% ADVICE: Be sure to install the customer regardless of foreseen issues with trees and line of sight regardless if the customer will lose their signal or service in the future because if you do not they will use it as an excuse to fire a tech.

    Advice to Management

    Give written communication and disciplinary action to techs and follow policies, teaching a tech to do one thing then turn around and say it is wrong is another. Make sure all techs are fairly treated, remote techs need to have equipment upgrades and not be left out of the loop, and do not give the excuse "That's one of the disadvantages of being a remote" Next time teach the tech to not explain to the customer before walking into a 2yr contract that their DISHNET will go off during storms and will get cut off if the customer reaches their data cap.


  9. Helpful (1)

    Horrible training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Pay and Great Perks Great for people who prefer to work by themselves get to meet new people everyday

    Cons

    horrible training if you have 0 experience you have a month to learn everything and if you do not meet expectations by the end of training they fire you

    Advice to Management

    better and long training for people who get hired with zero experience dont fire them after a month and tell the applicant about that during the interview do not just spring it on them after they think they have been working and doing a good job


  10. Helpful (3)

    Formerly Known as a FSM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Los Angeles, CA
    Former Employee - Field Service Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time

    Pros

    4 day work week, free tv programming, my peers, and technicians.

    Cons

    Micromanagement, low morale, upper management who consistantly doesnt care about the employees, horrible benefits, over worked staff, unrealistic metrics, unfair firing practices, deception to customers.

    Advice to Management

    Theres no advice that Dish would take or utilize to help improve the company. Upper management continues to blame everyone else but themselves. Instead downsizing fsms, how about downsizing upper management and take lessons from real successful companies who treat their employees fair. The best thing that ever happened to me was leaving Dish, wish I had done it sooner. Dish is equivalent to an abusive relationship.


  11. Helpful (3)

    Move Long. DO NOT WORK HERE!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Specialist II in Amarillo, TX
    Current Employee - Field Service Specialist II in Amarillo, TX
    Negative Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Pay is good. Great co-workers. Every Manager I've had was great to me for the most part. Every tool you need is mostly supplied

    Cons

    This part could be endless really. I will focus on only the more important parts. Dish will tell you one thing, and do the total opposite. They back out of their own word. Treat you like your worthless. Get mad at you when you take vacation. And when you have days off. Force you to work when they tell you. Plan on having no social life, or any life for that matter. They act like you shouldn't have a life and that they Own you. It's sad watching my boss be a good guy then get kicked around to the point that he is fired. Been through 3 so far. Really I am surprised I made it this long. 3 years here is quite a feat. Sometimes it really feels like they just flat hate you for being an employee. Now by them, I mean upper management. The local office is for the most part great. But there is a lot of pointing fingers. No one takes the fall for their short comings. Everyone makes a mistake. But God help you if you tell them the truth. Which I guess is why I get nailed with the hard schedules... Get used to being strong armed. Missing holidays. Getting chewed out on vacation for being on vacation, even though you were cleared a month in advance. Bottom line. DO NOT WORK HERE!

    Advice to Management

    We are humans with family and friends... Oh and we have lives too!!! Maybe you should start there. I will be writing a guide for management in crayon with stickers so you can understand it.



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