DISH

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DISH Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.5 1,662 reviews

52% Approve of the CEO

DISH Director, President and CEO Joseph Clayton

Joseph Clayton

(1,060 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years(in 72 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm(in 36 reviews)


Cons
  • As far as the work life balance they change schedules dissolve schedules for all types of reasons(in 40 reviews)

  • Unless your friends with upper management, you have no chance of advancement(in 100 reviews)

593 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Going back to its old ways...

    Anonymous Employee (Former Employee) Englewood, CO

    Pros-Free dish tv service / movie channels
    -Location
    -CEO
    -Employee events
    -Employee discount website (sparse, but it exists)
    -Dress code

    Cons- High stress
    - Lower than average pay
    - Managements disregard for employee morale
    - No life/work balance
    - Strict "badge report" - still goes on despite upper managements claims
    - Facilities in poor condition
    - Lack of trust/respect from management
    - High turnover
    - Health insurance is a joke
    - Travel policy is a joke

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    3 people found this helpful  

    Looks like dish is begging employees to write good reviews.

    Field Service Technician (Former Employee) Corona, CA

    ProsFull time work, decent money. Other then that I really cannot say that many good things about this company .

    ConsYour job is in the hands of retarded customers who provide a confusing CSAT telephone survey.

    Work conditions are horrible in summer however a strict PPH (Points Per Hour) is required along with sales goals (My Office was $500 per tech per month. They require you push there overpriced junk on every customer because "The Company is loosing subscribers so they must make up for it in other areas.

    Upper-Management doesnt care about the worker bees like many corporate companies they simply care about the profitability of the stock.

    Dish treats all new customers like royalty until there in a contract then your up s*** creek without a paddle.

    Advice to Senior ManagementThey wont take any advice from me so it doesnt matter. Its just a bunch of trust fund money hungry corporate pigs at the top of dish.

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Nightmarish. Find another career.

    Field Service Specialist I (Current Employee)

    ProsA paycheck. Nothing much more to recommend working for this place unless you think getting free cable is worth this much stress.

    ConsLike so many other telecoms the solution for how you're measured as an employee is numbers and metrics. Basically they want a trained automaton who makes no mistakes and never questions the system they put in place. Hey, they spent millions in scientific analysis to make you miserable so don't even dare question it's validity. Management and supervisors are basically under the same microscope so it's a never ending vicious cycle of recrimination and veiled threats of termination if you don't make the grade.

    Advice to Senior ManagementPrepare to be obsolete.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    should have quit when i had the chance

    Customer Service Representative (Current Employee) Tulsa, OK

    Proswe get paid every 2 weeks, the people i with are great

    ConsThe customers treat you like crap, and so does the company. Its like your just another number and management constantly contradicts themselves on any information you ask about. Every time you ask for information about anything, nobody knows anything. I think about quitting almost every week, i am looking for another job now, i just don't want to take a pay cut.

    Advice to Senior Managementtreat the employees as good as you treat your customers and it wouldn't be so much attrition.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    2 people found this helpful  

    Should still be rated the worst

    Retail Area Sales Manager (Former Employee) Denver, CO

    ProsEnjoy your pay while it lasts. The culture is paranoid. The conference calls are fun as people typically annoy the management team holding the call because they fail to mute their phones.

    ConsMiddle and upper management is clueless, sexist, racist, and uneducated. Upper management serves to ignore all request for help or relief by pointing out they should be glad to work there.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Not loyal to their employees

    Anonymous Employee (Current Employee)

    ProsBetter pay than some jobs in the area

    ConsThey want your life to revolve around this job so if they change your schedule from one day to another then you have no choice but to make the adjustment. They are not loyal to their employees and will let good employees go over minor errors.

    Advice to Senior ManagementStop bragging about your powers and care more about your employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    4 years...what a waste

    Field Service Manager (Former Employee) Ashland, VA

    ProsThere is some flexibility in your day. Having weekdays off has advantages.

    ConsLong hours, low pay, dishonest management, inconsistent application of policies and procedures, flagrant disregard of the law, company before family, whistleblowers get punished, total disrespect from above, you are just a number, livestock

    Advice to Senior ManagementPerhaps start by recognizing that your employees are people and cannot do 4 20 hour days back to back and still do all the things you expect. Also, upper management might need to start, oh I don't know, doing their jobs. Managers are lazy and petulant, childish, bullying, and generally dishonest.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Senior Management
    • Comp & Benefits
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    Horrible company ever worked

    Senior, Software Analyst and Developer (Former Employee) Atlanta, GA

    ProsDo not work for this company

    ConsI worked 15 hours a day and 7 days a week. I led my team to meet the target but I did not get the salary increased.

    Advice to Senior ManagementHire more American and stop outsourcing to India. Try to keep your employee and help them grow instead of dumping them when you do not need their skills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    For every year of service Dish values you less.

    Advanced Technical Support Representative (Former Employee) Englewood, CO

    ProsStaring pay and training are good at first.

    ConsThe high turnover rate says it all. The department in charge of phones is known as CSG. They have the worst management I have seen. I stayed with DISH for many years by getting out of that department early on. While in another department I tried to apply about a dozen of times for other positions and the glass ceiling was impenetrable. The minute that my department moved over back under the CSG umbrella they treated my coworkers horribly by revoking priviledges. After more then four years of dedicated service management could not even be bothered to say goodbye. In fact, the last night I worked management (even though there was only 9 people on my team) forgot I was quitting when I said It was nice working with them, I had even talked to them earlier that day about HR exit procedures and they forgot I was quitting!

    Advice: If your forced to work for DISH and survive past the first few weeks without being fired still eave as soon as possible. DISH does NOT reward nor, recognizes any sort of loyalty to their company. Give your time and energy to a company that at least acts like they care about you.

    Advice to Senior ManagementEven if you have a new team, if someone has been with the company for many years and quit, be professional at at least remember when their last day is.

    No, I would not recommend this company to a friend

    • Career Opportunities
    • Disapproves of CEO

     

    none

    Anonymous Employee (Current Employee)

    Proscant think of any pros because been rejected as many times as applied simply because race is not right

    ConsDiscrimination over internationals, internationals shouldn't bother to apply

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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