DISH
2.5 of 5 1,635 reviews
www.dishnetwork.com Denver, CO 5000+ Employees

DISH Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

2.5 1,635 reviews

                             

52% Approve of the CEO

DISH Director, President and CEO Joseph Clayton

Joseph Clayton

(1,042 ratings)

38% of employees recommend this company to a friend
323 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Installation position

    Dish Network Installer (Current Employee)
    Englewood, CO

    ProsSchedule is 4 on in a week, 3 off.

    ConsNot showing appreciation to the guys out of the warehouses, only the corporate employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    BAd work life balance

    Direct Sales (Current Employee)
    Pine Brook, NJ

    ProsGood money. Long hours but if you do not close you do not eat. Nice bonus opportunities.

    ConsLong hours. Horrible management. make less money going into management. Managers were just sales people that could not make it.

    Advice to Senior Managementgive up

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Operations Analyst

    Operations Analyst III (Current Employee)
    Littleton, CO

    ProsSteady paycheck, management listens to feedback as soon as you establish credibility

    ConsNo opportunity for advancement in a company ripe with opportunity.

    Advice to Senior ManagementAfter a couple of awards and a few "hundred" dollars saved, you would think this company would promote top performers. You talk a good game and have good internal training courses, but you refuse to give a promotion with a raise. Or is it just a raise and no promotion. Other companies do both. Maybe this company should do that to. Now that the old EVP of HR is out and there is some great talent in that position, this would be a great time to bury the past and forge towards the future.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    If you need to pay the bills in between looking for something better...

    Inside Sales Associate (Former Employee)

    Prosdiscounted tv service,decent pay/good commission,great employees

    Consterrible hours,you can't have a life/go to school while working here,you basically have to sign your life away in order to have a decent paycheck,bad management

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    sales

    Inside Sales Representative (Current Employee)
    Phoenix, AZ

    ProsThe company provides free Dish tv service to all employees and commission is pretty decent as a sales company, but...

    Consin order to make the decent commissions, you will have to work at least 50 hours a week which they call voluntary but not true at all. The company has been rated as " worst company in US" two years in a row.

    Advice to Senior ManagementUnfortunately, the managements have no cotrol over anything.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Fire Drill Working Environment

    Anonymous Employee (Current Employee)

    Pros1. Opportunities to work on lots of different projects.
    2. Lots of fantastic people.
    3. A growing number of leaders are actively working toward positive cultural changes.

    Cons1. Can feel like one fire drill after another.
    2. Seemingly unwilling to address certain systemic employment brand issues: Pay, benefits, lack of flexibility in work arrangements/schedules.

    Advice to Senior Management1. Stop running your people into the ground.
    2. Take a look at what the market is paying and adjust your pay accordingly.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    CSR

    Anonymous Employee (Current Employee)

    ProsWonderful coworkers and a great supervisor

    ConsThe company cut Pay For Performance almost overnight last year. I was earning the top PFP--40% on top of my regular salary--and I needed every penny of it. Instead, to compensate, the employees in my department were given pay raises ranging from 2% to 17% . We were expected to swallow that this would make up for the loss of our PFP, but anyone with even a rudimentary grasp of mathematics could see that, in fact, we were being given a pay cut. Even worse, we were merged with another department and given less than a week of training to acquire an entirely new set of skills. In short, we were asked to do more while being paid less. And it's been worse and worse since then--essentially those of use with 5, 6, 10, and 15 years working for DISH are now being treated like newly-hired agents. The hours are horrible as well, and the company's "benefits" package is awful. Our deductibles doubled and the company expected us to accept that it was President Obama's fault. That pretty much epitomizes DISH's treatment of its employees: screw us over and expect us to swallow fairy tales.

    Advice to Senior ManagementStart treating your senior employees with more respect. Pay us a living wage. And stop the spin--that's insulting to everyone.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good but truly not worth the hours

    Inside Sales Representative (Former Employee)
    Phoenix, AZ

    Pros1) for an inside sales job not having to cold call is awesome
    2) the product is tv I mean c'mon it isn't hard to sell someone calling in

    Cons1) all calls effect your income whether they fall within the guidelines or not
    2) marketing dept sends out mailers to people rejected offering a program that is unrealistic for that level of consumer to our customers purchase....the old bait and switch
    3) they advertise services in an area that customers cant get and yep it counts against you for weekly quota
    4) when you total out pay v hours worked ...cold calling isn't too bad
    5) cant give the customer every benefit available unless they say it never have heard of this in sales....the contract period is the same money is money yet dish will penalize the agents and dish wins when person calls in but original agent loses closing %

    Advice to Senior ManagementMake the playing field fair for your agents if a customer doesn't qualify it isn't the agents job to try every person that turn down knows...very unprofessional

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    System is a trap.

    Field Service Specialist IV (Current Employee)

    ProsTools being provided for education and for actual labor.
    Company Vehicles.
    Good life-work balance.
    Flexible hours.

    ConsLow pay and almost unattainable goals, micromanaged rank structure no real rules to follow some people know how to work the system better than others but in my opinion what this creates is an unhonest work environment. Management pushes sales and monthly sales goals (I did not sign up to do sales). No respect for technicians.

    Advice to Senior ManagementQuit being lazy and MANAGE!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Horrible performance metrics

    Technical Support Representative (Former Employee)

    ProsI worked with some great and friendly people. My managers were very nice as well. Training was very interactive and simple.

    ConsJob performance metrics were/are a nightmare. It doesn't matter if you help the customer; the only thing that mattered is your average time per call. Huge digital clocks everywhere give you the average call time for the building and the goal for that day. The goal was always around 5-8 minutes. Quantity over quality.

    Advice to Senior ManagementPlease change how your call centers determines job performance. The way it's set up now, customers are getting no help, since most troubleshooting techniques require 10-12 minutes each.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for DISH? Contribute to the Community!

DISH Videos

Loading...

DISH – Why Work for Us?

The Dish on DISH. Pride: We possess the integrity to set high goals and the commitment to achieve the results. We believe pride is a personal commitment, to do your best in everything you do.Our Core Values… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at DISH reviews and ratings — including employee satisfaction and approval rating for DISH CEO Joseph Clayton. All 323 reviews posted anonymously by DISH employees.