DISH

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DISH Reviews

Updated Jul 19, 2014
All Employees Current Employees Only

2.5 1,654 reviews

52% Approve of the CEO

DISH Director, President and CEO Joseph Clayton

Joseph Clayton

(1,058 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years(in 71 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm(in 36 reviews)


Cons
  • As far as the work life balance they change schedules dissolve schedules for all types of reasons(in 40 reviews)

  • Unless your friends with upper management, you have no chance of advancement(in 100 reviews)

328 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    No real chance of advancement

    Anonymous Employee (Current Employee) Hilliard, OH

    ProsFree tv services, most of the co-workers and bosses are great! Free food on fight nights, lots of contests

    ConsThere is no real room for advancement, schedules are not worked with. No way to request time off due to illness, injury, death, etc. One time you can have a leave of absence max 4 weeks. No STD unless you qualify for it during the open enrollment period. Contests seem to be always won by the same people every time, therefore lowering the morale of those who would participate.

    Advice to Senior ManagementBe more personable. Come out and introduce yourselves to those who work beneath you. Very few of the managers come out and say hello to anyone except their friends. Let people know that they are appreciated.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Dish makes me regret ever applying for a job

    Advanced Technical Support Representative (Current Employee) Hilliard, OH

    ProsMy hourly rate is not abysmal. I enjoy the company of my coworkers. Voluntary shift bid every 2 weeks if you don't like your current schedule or you need to change (nevermind that it took me several months before I got mine).

    They finally cleaned the keyboards!! That's exciting because the keyboards were disgusting.

    ConsPromotions so rarely happen and it seems like they already know who they are going to hire before they even post the job. They just post it because they are required to do so.
    A good chunk of supervisors and team leads do little to support their team or provide feedback.
    Unable to request unpaid time off if your pdo/sick time has been used. I finally got a schedule that I enjoy and we're doing another enterprise wide shift bid, which is disappointing.
    There seems to be a large disconnect between the call centers and corporate.
    Our call center looks like a brick prison. The Time Warner Cable call center is fantastic. They have a gym and a cafeteria. They all get their own desks. I would like a better and larger facility. The carpet is all mismatch and horrifically dirty. There are 3 different types of carpet, right next to each other. I'm assuming when they replaced carpets in earlier years, something was blocking these rows of random carpet? You put in a foosball table and a ping pong table? I would have preferred a cafeteria. Something that serves good food. Or expanding, so that everyone can have their own desk (less spread of disease that way).

    Advice to Senior ManagementI don't believe I've really ever spoken with anyone in upper management. Maybe you should get to know your employees.
    Offer better benefits and set good expectations as a company.
    There's something wrong when your CEO says "Dish isn't for everyone" after being informed that Dish was rated the worst place to work for.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    This job was very stressful due to employment metrics that often changed day-to-day.

    Customer Service Representative (Former Employee) Thornton, CO

    ProsThis company provided a relatively stable work schedule that only changed about once per year. Provided frequent training in small units. The benefits package was standard and comparable to other places that I have worked.

    ConsIt is difficult to get a pay increase as they are tied to the job metrics that change too frequently (sometimes a change is made one day and then changed again the next day. Dish realized how wrong this was and has changed the way metrics are measured, but too late for this change to apply to me causing my termination due to not meeting the handle time metric). The management team does very little to improve conditions as they appear to be afraid for their own jobs if they attempt to voice a need for changes.

    Advice to Senior ManagementSwitch jobs periodically so you can see how the various components of the business affect each other internal company performance and metrics. Stop ducking and lead; standing out in the crowd is how you advance.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Still a long road ahead for improvement

    Anonymous Employee (Former Employee)

    ProsDiscounted TV service
    Great coworkers
    Good learning experience

    ConsPoor work/life balance
    Compensation does not match workload
    Horrible benefits
    High turnover rate
    Terrible upper management
    Limited advancement opportunities

    Advice to Senior ManagementHappy employees equal happy customers. Focus more on entire employee base instead of rewarding a few. Share the wealth.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Installation position

    Dish Network Installer (Current Employee) Englewood, CO

    ProsSchedule is 4 on in a week, 3 off.

    ConsNot showing appreciation to the guys out of the warehouses, only the corporate employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    BAd work life balance

    Direct Sales (Current Employee) Pine Brook, NJ

    ProsGood money. Long hours but if you do not close you do not eat. Nice bonus opportunities.

    ConsLong hours. Horrible management. make less money going into management. Managers were just sales people that could not make it.

    Advice to Senior Managementgive up

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Operations Analyst

    Operations Analyst III (Current Employee) Littleton, CO

    ProsSteady paycheck, management listens to feedback as soon as you establish credibility

    ConsNo opportunity for advancement in a company ripe with opportunity.

    Advice to Senior ManagementAfter a couple of awards and a few "hundred" dollars saved, you would think this company would promote top performers. You talk a good game and have good internal training courses, but you refuse to give a promotion with a raise. Or is it just a raise and no promotion. Other companies do both. Maybe this company should do that to. Now that the old EVP of HR is out and there is some great talent in that position, this would be a great time to bury the past and forge towards the future.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    If you need to pay the bills in between looking for something better...

    Inside Sales Associate (Former Employee)

    Prosdiscounted tv service,decent pay/good commission,great employees

    Consterrible hours,you can't have a life/go to school while working here,you basically have to sign your life away in order to have a decent paycheck,bad management

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    sales

    Inside Sales Representative (Current Employee) Phoenix, AZ

    ProsThe company provides free Dish tv service to all employees and commission is pretty decent as a sales company, but...

    Consin order to make the decent commissions, you will have to work at least 50 hours a week which they call voluntary but not true at all. The company has been rated as " worst company in US" two years in a row.

    Advice to Senior ManagementUnfortunately, the managements have no cotrol over anything.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fire Drill Working Environment

    Anonymous Employee (Current Employee)

    Pros1. Opportunities to work on lots of different projects.
    2. Lots of fantastic people.
    3. A growing number of leaders are actively working toward positive cultural changes.

    Cons1. Can feel like one fire drill after another.
    2. Seemingly unwilling to address certain systemic employment brand issues: Pay, benefits, lack of flexibility in work arrangements/schedules.

    Advice to Senior Management1. Stop running your people into the ground.
    2. Take a look at what the market is paying and adjust your pay accordingly.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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