DISH Reviews

Updated July 30, 2015
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3.0
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Charlie Ergen
21 Ratings

Pros
  • Pay is good though promotions are slow (in 86 reviews)

  • Work/life balance is really reasonable for NYC (in 36 reviews)

Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 49 reviews)

  • Queens upper management are enforcers rather than leaders (in 110 reviews)

More Pros and Cons

363 Employee Reviews

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  1. Helpful (4)

    Good before new OM appear

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Does IT Matter in Corpus Christi, TX
    Former Employee - Does IT Matter in Corpus Christi, TX

    I worked at DISH full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The experience and friendship were great. Learning how the company's moves and new things that the company offers. They had great contest and service

    Cons

    Refer a friend is a con to get rid of people who regardless do it the right way or wrong. If your tech your more likely not to get fired. Make sure you write any names you refer. Because if you don't they well fired you even thou you do things the right way. I hade names to give and management came back as they never found the names I gave. They well stab you right on your back.

    Advice to Management

    Dish needs to hired OM within the company the one the got does not know how to tie is shoeless and always away from office . If the dish is worry about doing the refer a friend program wrong maybe they need to ask the OM about the missing sound bars he stole.


  2. Helpful (3)

    Got out before forced out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Commerce Township, MI
    Former Employee - Anonymous Employee in Commerce Township, MI

    I worked at DISH full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked out of my home/garage, alot of hours and decent benefits

    Cons

    Scare tactic management style from the corporate level down thru local, forced into becoming a sales man as well as a tech

    Advice to Management

    Chill out on the Smart Home sales aspect of a tech's job role...we have enough on our plate to deal with already


  3. great place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    nice people, very patient in teaching new employees, nice environment

    Cons

    long working hours, no place to buy lunch

    Advice to Management

    consider changing working hours


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Opportunity - INSIDE SALES-

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fairly consistent sales position in which you take warmed inbound calls. TV prices are best on the market. A good amount of autonomy in how you work, overtime is almost always available if you hit your numbers. Pay is multiplicative so can be great when you're doing well. Local management is very supportive and energetic.

    Cons

    The way in which metrics work can be stressful, the constant changes to company policies, products, and metrics can be difficult to keep up with. Due to pay structure working at least 50 hours/week is essentially required to make decent money.

    Advice to Management

    Continue efforts to collect feedback from employees with roundtables and meetings for both policy changes and advertising adjustment. Opening up new lines of communication between Inside Sales and the other departments would be very helpful and improve customer experience as well as employee understanding. Pay structure needs some tweaking to be more consistent.


  6. Technical Support Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent bonus structure, effective performance incentive programs

    Cons

    Heavy reliance on subjective performance measures

    Advice to Management

    Develop a more objective accountability model for front line employees


  7. Field technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Field Technician in Greenville, TX
    Current Contractor - Field Technician in Greenville, TX

    I have been working at DISH as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Schedule is reasonably flexible considering the number of hours worked.

    Cons

    Charge backs and compensation for out of pocket expenses are rediculous

    Advice to Management

    Work on providing supplies to contractor somehow. Maybe mileage would help also . Cell phone bills and maintenance plus gas are enough out of pocket to drown a tech for a weeks check .


  8. A lot to gain for a lot of pain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Englewood, CO
    Former Employee - Anonymous Employee in Englewood, CO

    I worked at DISH full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunity for growth; challenge, chance to really make a difference in the results for a company. If you are strong enough, you can step into some very important roles from a relatively young / inexperienced position.

    Cons

    The culture is not a lie. You are in fact a commodity when you work here, do not think that POV changes. I was able to advance quickly to senior level positions and even at that point I was still a commoditized asset.


  9. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Associate in Englewood, CO
    Former Employee - Inside Sales Associate in Englewood, CO

    I worked at DISH full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great money if you're willing to work 50+ hours a week.

    Cons

    The schedules are horrible and you cant change them. Unless you find another agent who is at the same "level" as you is willing to change permanently. There is no "can you cover me tomorrow" If you're out, you're out. a lot of pressure.


  10. Fss IV

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSS IV in Bismarck, ND
    Current Employee - FSS IV in Bismarck, ND

    I have been working at DISH

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay. Lots of overtime. Great balance of drive time and working. Paid drive time.

    Cons

    There is so much negativity out there. It's mainly people who aren't capable of doing the work who in turn get on sites like this to bash the company. I made tech level IV in just over a year. Every company and position has good and bad. Work for change

    Advice to Management

    I love my management t team. I love the training team. Dish can get 51% market share if we get rid of those working against the company instead of with it. Be a promoter


  11. Loyalty representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dish Network - Loyalty Department in League City, TX
    Current Employee - Dish Network - Loyalty Department in League City, TX

    I have been working at DISH full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent schedules, pretty decent dress code rules (business casual) and Friday-Sunday casual, all the tools you need are there to do job correctly, paid days off and sick of if you stay 2 years, bonuses that could be more than your hours you work, and now actually reachable standards.

    Cons

    Just like any customer service job customers can rude and ignorant, very stat orientated and not so much on truly helping customers calling back for credits, once customers learn the trick they push it to the limit then end up switching. Just like any job you feel like work is home long days but do give longer lunches depends on which schedule.

    Advice to Management

    Understand stats keep you guys were you are, but customers and completion are strong some times you can't talk them off a ledge until they go a reality sets in, love the company wish was more options as far as al la crate then the packages



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