DISH Reviews

Updated April 10, 2015
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302 Employee Reviews

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  1. Helpful (7)

    Great place..not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none. really there are no pros

    Cons

    it sucks the life out of you

  2. Camp agent,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Completion Department in Roseland, NJ
    Current Employee - Completion Department in Roseland, NJ

    I have been working at DISH

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of work and could be stressful are times

    Cons

    Management doesn't care about the agents, who work hard.

    Advice to Management

    The coaches/Leads or whatever they are called now need to coach actually instead of just yelling at us with their brad breath. There is 2Leads that are cool, but for the most part the job is ok

  3. Helpful (5)

    Overqualified, but no one cares.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist III in Los Angeles, CA
    Current Employee - Field Service Specialist III in Los Angeles, CA

    I have been working at DISH full-time (more than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    All fellow Dish employees will agree that the Free TOP 250 package is our biggest perk working here. Our second is the employee stock purchase plan (ESPP); which allows you to purchase DISH stock at an immediate 15% discount. Lastly, working a four day work week is envied by many of my 8-5 m-f friends.

    Unfortunately, as a technician we only get a $2000 / year educational reimbursement. Managers get a $4000 / year reimbursement. Someone in benefits needs to address this misalignment with today's educational costs and the need to groom smart talent from within.

    Speaking from a stockholder's perspective, Dish is doing many things right. We held
    over $20 million is cash reserves, purchased spectrums that will allow us to further grow our business in both wireless and data, and continue to win CES awards for product innovation.

    In addition, since I was employed throughout the 2008 financial crisis because so many others were home watching TV and unemployed, I consider this a personalized "pro" for working here.

    Cons

    There are two types of people who work for DISH. There are those that feel they are lucky to be employed, and those that are looking for a better job elsewhere.

    The unspoken truth is that an installation technician is now a revenue source for Dish and will continue to have additional roles without an increase in pay.Think part salesmen, part satellite tech, part in-home-service. (That would be counter productive to their new source of increased profit.)

    Advice to Management

    Try and groom from within. Properly compensate employees(technicians) that caused the majority of 2014's profit growth. Although from a business perspective it makes sense to fire your highest paid front line employees just to rehire lower paid ones, it created a culture of distrust and lack of motivation to reach higher. There continues to be a feeling of job uncertainty, especially since technicians are now your sales people have have quotas.

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  5. Helpful (4)

    "Just One More..." for less and less $$$

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent training and support. Co workers great to work with. Generally all with good work ethic. Company provides uniforms, vehicles and tooling to complete installations professionally.

    Cons

    Extreme micro-management. Every year the company expects more from their employees while devising ways to make bonus structure harder to achieve.

    Advice to Management

    The company has been growing and is becoming more successful as a result of the dedicated job performance of its employees. Chipping away at our earning ability should not be a strategy to increase the company bottom line.

  6. Great Company! My first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dish Network Installer in Atlanta, GA
    Current Employee - Dish Network Installer in Atlanta, GA

    I have been working at DISH

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Depending if you are hired by a retailer or corporate, the experience may vary. - I worked for a retailer
    -Meet many people in this fast-paced job!
    -Learn area of the city you are working in
    -Liberty to work outside, this may be bad during the cold months.

    Cons

    -Not many benefits
    -Job security is not the best when the economy dives into recession
    -Depending on number of installations per day, may be too demanding for some.

    Advice to Management

    - Try to be more understanding of schedule conflicts
    - Quit making favorites of the employees.

  7. Helpful (17)

    Use you up and throw you away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Denver, CO
    Former Employee - Director in Denver, CO

    I worked at DISH full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers. Truly high talent at all levels below VP. Fun department but under appreciated by the corporation because we do the unglamorous work of shipping and recovering receivers.

    Cons

    Tenure counts for nothing. Automaton, micromanager boss decides you're no longer an agent for change and over a decade of above and beyond service is down the drain.

    Advice to Management

    Value your employees as something more than pieces in a game.

  8. Helpful (1)

    I worked at DISH for 5 years in the call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II/Retention in Thornton, CO
    Current Employee - Customer Service Representative II/Retention in Thornton, CO

    I have been working at DISH

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly co-workers, good benefits, free DISH services, lots of training.

    Cons

    Too many different metrics, ex: handle time, first call resolution (if they call back within 72 hours, you get dinged for it) If cust cancels within 60 days of talking to you, you get dinged, . About 20 metrics you get graded on.

    Advice to Management

    Don't play favorites

  9. Good for a normal person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    dish pays really well and the people are really nice and understanding you get to be out by yourself and the work load is always reasonable

    Cons

    you are always outside rain or shine and the vans you are given are really bad they get stuck on almost anything but really the job is great if your do not have really bad anxiety issues like I do if you have any kind of anxiety issues this is not the job for you

    Advice to Management

    none they are great

  10. Helpful (5)

    Started off good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Employee appreciation Nice attendance policy!

    Cons

    You have to kiss management butt to be someone. I even see my supervisor still kissing butt.

  11. Helpful (9)

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tester in Spartanburg, SC
    Current Employee - Tester in Spartanburg, SC

    I have been working at DISH full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They finally raised the pay scale. Job well done on that. They have taken steps to attempt to make changes for the better.

    Cons

    Management is very poor. Separate rules for each shift. No one seems to have any answers to any questions on night shift. Right hand doesn't seem to know what the left hand is doing. Very hard for some to move with in the company. I have had much better benefits with other companies. I, as well as others would like to see medical benefits with a small copay for doctor visits an prescriptions. I personally can not afford to use the insurance with the huge deductible we have.

    Advice to Management

    All shifts need to get on the same page. They need to listen to their employees concerns more instead of just blowing us off. There have been numerous safety concerns brought up but they blow it off and don't take the employees concerns to heart.

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