DISH Reviews

Updated August 23, 2014
Updated August 23, 2014
1,810 Reviews

2.9
1,810 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,163 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 72 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • As far as the work life balance they change schedules dissolve schedules for all types of reasons (in 40 reviews)

  • Unless your friends with upper management, you have no chance of advancement (in 100 reviews)

More Highlights

241 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    For the most part Dish was an decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II  in  Littleton, CO
    Former Employee - Customer Service Representative II in Littleton, CO

    I worked at DISH full-time for more than 5 years

    Pros

    They do have PFP(paid for performance aka bonus), if you had a good performance that pay period.

    Cons

    Their show for employee appreciation is lacking to say the least. Their definition of customer service is much to be desired.

    Advice to ManagementAdvice

    Don't treat your employees as if they are below you. Just because you have a higher position @ work doesn't mean you are so in life itself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good place to work for the inactive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Tech Agent  in  Christiansburg, VA
    Current Employee - Certified Tech Agent in Christiansburg, VA

    I have been working at DISH full-time for more than a year

    Pros

    Work isn't hard, easy to learn if you're technologically sound, decent starting pay compared to similar employers in the industry

    Cons

    constant change in incentive programs (not always in employee's favor, most often not), long hours of sitting, highly irate customers

    Advice to ManagementAdvice

    better incentive programs that are more accessible to more people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Tulsa, OK
    Current Employee - Customer Service Representative in Tulsa, OK

    I have been working at DISH full-time for more than a year

    Pros

    Great Company and pay. Good Benifits

    Cons

    Indexing of Performance means 1/2 of the employee's will fail in the 1 yr.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Stressful job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dish Network Installer
    Current Employee - Dish Network Installer

    I have been working at DISH full-time for more than 3 years

    Pros

    By yourself most of day lots of driving if you enjoy that lots of overtime if you enjoy that too

    Cons

    Heavy pressure from management to meet goals where you will be fired of not met. If you do not exceed in every area at all times you are potentially next to be let go. Forced schedule changes. Forced ot for months at a time then forced loss of days for months. Bonus based on performance but if you do not get your bonus you are an expendable employee. Management inconsiderate of personal needs and or circumstances. Very black and white about performance quality and everything else no room for flexibility. Good job if your looking for a 6 month job don't plan on making a career.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good company, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Hours, overtime availability, employee incentive, holiday paid days off

    Cons

    Inadequate training, poor management (use word of mouth when deciding who to promote), forced schedule changes on short notice

    Advice to ManagementAdvice

    Promote based on skills not politics, avoid favoritism, include employees in center level decisions that affect them

  7.  

    Frustrated by the lack of understanding and the unbalanced hierarchy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist
    Current Employee - Inventory Specialist

    I have been working at DISH full-time for more than 5 years

    Pros

    Almost free tv service.
    Profit sharing.
    Three days off.
    Good discounts from benefit hub.
    Great coworkers.
    Fidelity as the 401k provider.

    Cons

    Poor home/work balance.
    Atmosphere of fear from higher management.
    Ignorance of what others job's entail.
    Insufficient pay for some areas and positions.
    Health benefits are still a joke.
    Education reimbursement definitely a joke.
    In house HR influenced by management.
    Broken open door policy.

    Advice to ManagementAdvice

    Listen to the negatives in the surveys. The atmosphere of fear in this company has people fearful to actually use the "open door" policy or to say what they really feel in surveys... if they even take it. You give people tools to succeed, then take those tools away. The management style is more reaction than anything. I see management doing nothing but pass down info from emails that they get from higher ups who have no real idea how things work at ground level. Due to the pyramid structure of bonuses from technician production, a lot of bad practices are ignored because the end result is better numbers. Very high management is too concerned about appearances. When you come in and gripe about a minor thing that looks messy, but don't check if the facility and vans are safe... you have a problem. If they would work on making employees happy from the ground up, the company would rise that much faster. I see plenty of good ideas with this company, but poor execution. Also, reevaluate the warehouse staff. The company was making it easier to do our jobs, but than you made it harder by going back years in the way we handle defective equipment. And if you think this new valet system, that comes up from time to time, works... wait until you see how many ISPs quit and how the quality of work goes down. Technicians who have great metrics don't get disciplined for taking items from the warehouse or missing items in ETA. This makes more work for Warehouse and increases the time we spend in vans counting and correcting. The positives of this company are far overshadowed by the negatives. One more suggestions. Hire HR reps that don't report to managers whom other employees may have a problem with. I've had a HR rep get me in trouble when I told her I didn't appreciate constant threats from a GM towards me and my coworkers, and she told him about it. Maybe use an outside HR agency.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Whiny and talentless supervisors infest manufacturing in El Paso

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  El Paso, TX
    Current Employee - Anonymous Employee in El Paso, TX

    I have been working at DISH

    Pros

    If you have talent and you have skill, Dish Network manufacturing can be an enjoyable place to work because you find yourself challenged, engaged, and excited to begin new projects.

    Cons

    However, if you are or are like the whiny supervisor that made the complaint about conflict of interest and favoritism then I suggest you resign immediately. There is no room for the likes of you, your paranoia, and your conspiracy theories.

    Advice to ManagementAdvice

    I recommend a talent upgrade

    Negative Outlook
    Approves of CEO
  9.  

    Internship is pretty good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH as an intern

    Pros

    Denver is a fun place. And the people in my team in Dish are great!

    Cons

    as a developer, you have to wear business casual everyday, which is annoying.

  10. 1 person found this helpful  

    Customer Service Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Supervisor
    Former Employee - Warehouse Supervisor

    I worked at DISH full-time for more than 5 years

    Pros

    Pay is good once you move up. Benefits are not too bad and you get free tv. Co workers are friendly with a relaxed environment.

    Cons

    Management is terrible. They have some very incompetent peope at high level positions. They do not care for you. You are only a number and as soon as you make a mistake they will let go of you. The metrics that they ask are completely unrealistic, not even management knows how to reach them. It is more due to luck if you are able to meet them.

    Advice to ManagementAdvice

    Review your metrics and make goals more attainable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Monotonous, however I'm grateful for being able to bring home a paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Technical Support Representative  in  Harlingen, TX
    Current Employee - Advanced Technical Support Representative in Harlingen, TX

    I have been working at DISH full-time for more than 3 years

    Pros

    Higher than average pay in my area, opportunity for promotion, paid/unpaid time off, raises/bonuses, overtime, many different shifts, different departments, free food sometimes for certain occasions or as reward for accomplishing something as a team.

    Cons

    Dealing with angry customers every single day, very demanding with metrics that are sometimes unattainable, unnecessary rowdiness when on calls (t liven up the place accroding to them), sit around all day in front of a computer, favoritism (I guess that's everywhere, right?)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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